After using this website for years and years now, I'm quite happy with it, they always try to sort problems out when they happen. This website also is wonderful for getting rare CDs and LPs at rather cheap prices most of the times! The only bad thing is that they declare exactly the sum spent, which may cause customs taxes, especially when using EMS as shipping method, you'd rather use SAL instead and no more than 6900 yens to avoid taxes. Anyway, thanx for existing!
I have used Jauce a few times and never had any issues, but I was particularly impressed with my last order. I had prepurchased an item in Japan that wouldn't be released for another few months. Not only was my order accepted, I was contacted by a staff member to make sure I was aware that my item would not arrive for a while. The items are always packed well and arrived in perfect condition. Highly recommended. The only issue I have is the cost, but obviously having items ordered for you and having them shipped across the world is not cheap.
Well, Jauce is a brillant service like most services in Japan. I'm very familiar with shopping in Asia, especially Japan, so far, so I know that most items will get first to the custom authorities before to my home address. That is almost unavoidable; the only problem you have here is you can't change the value of your items you bought because with that you could pay much less custom fees.
The consolidation of different items is also nice for a package is also a bonus because you'll save shipping fees. As long as I can't use Yahoo JP, I still will use Jauce of course. The Japanese language isn't a problem for me anymore. I don't use Jauce or Buyee for Amazon Japan because I use it directly!
We think that Jauce is a well run business there packing up to know has been fantastic ( No problem their)the only thing we find occasionally is they want deliver International as they describe on there website this can be extremely frustrating... as we are unable to get parts for our W1SA in the United Kingdom.
Always at the top for customers! You make a great work and very simple to get in!
Shipping to my far away country with total trust.
Packaging is totaly safe and delivery is pretty QUICK!
Yes, Wonderfull compagny to deal with!
I am waiting for my next business with you. Thanks again!
Kjeld
Rediculus international shipping cost, also charge me parking fee, even though it said at the their web site free storage up to 60 days. Evertime deposit money there is 40 yen + 3.9% charges, what this mean the shipping fee and all charges also need to add 40 yen + 3.9 %. Do avoid at all cost.
I recently bought several cheap items with jauce shipping cost more than the items, their fees cost more than the items, processing cost more than the items, customs tax + clearance cost more than the items, the only thing that didn't was the currency deposit fee. Spent £180.00 in total and items only £38.00 sorry but not impressed will be sticking with Amozon and eBay
Ordering items from Japan to France.
Very Happy with Jauce services.
Items were well packed. Quickly sent and fees not too expensive. Great experience. Thanks.
Philippe
Jauce make it so easy to locate and purchase those hard to find parts that would otherwise be out of reach. Shipping is quick and simple with orders being consolidated into one consignment
EXTREMELY happy with service I received from Jauce. My item was inspected and packed quickly and was received to my home within a week of leaving Japan. When I opened the box I was instantly impressed with the quality of packing. Foam was contoured to properly support the guitar and keep it from moving. The gig bag was wrapping nicely in different levels of bubble wrap to make sure it was cushioned. When I actually opened the gig bag, I was pleasantly surprised to see the string had been slackened and the fretboard and headstock bubble wrapped. I ordered an extremely pointy guitar (BC Rich Warlock) and this thing is IMMACULATE. Will definitely use Jauce again for my proxy services.
Your service is flawless as usual but this time i pay alot of money for this one item to be shipped and not broken. Upon arrival box was in perfect shape once i opened it, the itsm was wrapped perfectly. Then i take item out and see a black clip in the bottom of the box. This would mean that the person that packed probly broke it and just tossed it in the box. Reason for buying the part was that clip so $300 went to waste between shipping and product).
Besides that the shipping was wrapped nice and shipment was super fast. I just hope this can be taken care of cause i have a part that i cant even use now.
Amazing friendly customer service, very nice answers, packing is great, super fast service... great new items like buying on credit and so... much more better system than ebay. You can only buy if you have money in your basket. With ebay theres no buyer seller safe methode... JAUCE IS THE BEST EVER WORLDWIDE.
Im a client for years, and have troubles and was resolved efficiently by JAUCE. I hope that Jauce not overpriced the shipment, but always is an excellent service, i purchase guitars and have a trouble, Jauce even can ship the guitar disabled the neck wich is more convenient to ship a guitar. So Jauce is the best service of Japan when you want purchase anything.
A very successful trade.
The product works smoothly.
Now I can play my vintage favorite games on this old IBM PS / 1 computer.
I will definitely buy again.
Thanks a lot.
Items were packed securely and shipped promptly. Stellar EMS international delivery to the U.S. in five (5) days. Thank you for the wonderful reliable experience, it's always a pleasure to shop.
1. The costs beside the auction price are "remarkeble"
2. The price for packing is extrem
3. The price for shipping ist unbelievable
4. The possibility to use the japanese adress of my relations would hel but you
Don't allow it.(One of my wife*s sisters live in Aichi Ken)
5. The Depotkeeping ist very expensive
But: The offered items sometimes are really good
Never the less I'll continue watching your auctions, but I would not like to click a rate of stars. With best regards from Germany.
I'd never used Jauce before and was a little apprehensive buying in Japan from the UK, but my experience was a good one, item (motorcycle manual) arrived within about 10 days from purchase Would use again.
I have used JAUCE before, so I'm familiar with all of the criticisms (Hidden fees, stacking' of charges) However, what I was not prepared for was getting ripped off: Paying JPY 20,000 for a worthless photocopy of an item advertised as original (I was not the only bidder on this auction btw) No help from the Service Desk. Avoid. This Site is rubbish, and many of the Sellers misleading.
Great shipping times and quality packaging, but you do pay for it lots of extra fees compared to other sites, I'd rather wait longer for my items than pay all the extra money
Answer: If you check on their site, you're aware of their fees.
Answer: I think that the best way is to look at prices from Ebay, Discogs etc and then compare them with this alternative...
Answer: From a tip that a friend gave me, and that after he found some really rare Japan CD's.
Answer: Fee is for the shipping cost from the seller to the Jauce.com warehouse. Then you have to pay additional shipping fee from their japanese warehouse to your doorstep wherever you live!
Answer: You pay a shipping fee for each item to go the the warehouse in Japan. Then you pay a shipping fee to have it sent to you. There are many other fees, but only 2 shipping fees.
Jauce has a rating of 3.2 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 11th among Auction sites.