website thubmnail of Jauce
How would you rate Jauce?
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GB
1 review
3 helpful votes
Follow Tom J.
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Have been using Jauce for around 4 years now, great service, always kept up to date with any issues from the sellers, shipping to UK can be expensive but Jauce will consolidate all your items into 1 parcel and you get 60 days free storage to make more purchases, never had any trouble with shipping to UK, I use ems so the parcel is with me within 5 days will continue to use Thier 5* service

Date of experience: March 7, 2020
New Caledonia
1 review
3 helpful votes
Follow Antoine V.
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The part was well described in its general condition BUT it was not described as broken, therefore unfit for use without compromising its safety. I am very disappointed.

Date of experience: June 5, 2019
Ireland
1 review
0 helpful votes
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Excellent website, very well packaged and arrived in less than a week - highly recommended service.

But please use a different review service - preferred the older one.

Date of experience: August 21, 2018
GB
1 review
2 helpful votes
Follow Gareth J.
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Excellent value, rapid shipment and excellent packing. Standard is always high. Recommended. I have used the service for over a year on a regular basis and never had cause to complain.

Date of experience: March 30, 2020
Malaysia
1 review
1 helpful vote
Follow Makoy M.
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Overkill packaging keeps my wins safe. What else is there to say?

All of my wins are sexy gravure material on paper so protection is very important. Jauce has this covered.

Date of experience: June 5, 2019
Utah
2 reviews
10 helpful votes
Follow Marley M.
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I love this site and the service they offer! You add money to your account and it creates a balance in yen for you to shop around yahoo Japan auctions with. Auctions work as they would normally, you bid, can increase max bid, ect. When you win, they deduct the balance and add a small auction fee.
You wait for the items to be sent to their warehouse in Japan. From there, they calculate shipping. You chose from different shipping options and they create the label, then adding the shipping cost to your account. Shipping can be a little costly but my purchases have always arrived safely and quickly with tracking.
You don't need to have an exact amount of yen in your account to process the shipping. Mine always shows up negative because I only ever keep just enough to win the auction. Just add whatever you owe to the balance asap. They allow a certain amount of days and will email you when they've charged or the item arrives.
This service is great, painless, but can take a couple weeks depending on how quickly the seller can get your purchase to them. I was a little skeptical at first but I've made a handful of purchases through them now and they've never disappointed. Will continue to buy from them for years to come! Great for those hard to find collectibles. :)

Date of experience: March 24, 2016
Ohio
1 review
2 helpful votes
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Fantastic packing
June 21, 2019

I have bought several guitars using Jauce. All have been packed extremely well, and they have followed up with me on the packing. I will continue to use their service.

Date of experience: June 19, 2019
Thailand
1 review
2 helpful votes
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Jauce
March 10, 2020

This is wonderful service! Safe, on time and I highly appreciate. It is recommended if you want to collect some thing from Japan when you don't know Japanese langues.

Date of experience: March 9, 2020
Minnesota
1 review
7 helpful votes
Follow Andy L.
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I've been using Jauce for several years now. I am very happy withthis service. Everything has always been perfectly packed, quickly shipped, and the communication is very clear.

Date of experience: February 28, 2020
Sweden
1 review
0 helpful votes
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Good service
May 28, 2019

My items arrived in the condition as advertised. The packaging was very good.
All additional charges was a surprise to me as a first time buyer but now I know how it works.

Date of experience: May 28, 2019
Canada
1 review
3 helpful votes
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All my my items arrive as listed because of the excellent job Jauce does with packing.
Awesome job guys! Small to large items are packed proper every time.

Date of experience: June 24, 2019
France
1 review
1 helpful vote
Follow Antoine M.
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Excellent, i like the idea or paying separately for the item and for the shipping
Jauce is very efficient from the deposit to the shipping, even if the deposit system is new for me

There is one only bad point to my eyes: the ¥639 fee for a won auction for an item less than ¥3000, plus the ¥300 bank charges, especially since there are already charges from paypal
This looks somehow too much for me, as it makes the charges a third of the item price
I would have appreciated something more proportional

Happily the service is top notch quality, and i don't regret my purchase

Date of experience: August 14, 2018
GB
1 review
0 helpful votes
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Great service
March 21, 2020

What a great service, from bidding, winning and receiving.
Yes the hidden costs are a pain, but to get and receive items from Japan, half way round the world is worth it.

Date of experience: March 21, 2020
California
1 review
0 helpful votes
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Jauce Is my go to site for all my importing needs Excellent customer service and quality care in packaging your item so that they arrive safely A real pleasure to deal with

Date of experience: July 24, 2018
Maine
1 review
5 helpful votes
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BEST OVERSEA'S AUCTION COMPANY, EVER!
March 25, 2020
Updated review

I HAVE BEEN A LOYAL CUSTOMER OF "JAUCE" FOR OVER 4 YEARS NOW! I HAVE ALWAYS BEEN REALLY SATISFIED AND HAPPY WITH ALL MY AUCTION ITEMS AND THE WONDERFUL PROFESSIONAL SERVICE THEY GIVE! AS FOR THE PACKING, IT IS THE FINEST!

Date of experience: March 24, 2020

Excellent company to purchase from!
June 22, 2019
Previous review

I have been a very satisfied repeat buyer for about a year now! They are simply the best online auction company to deal with! Their customer service is great, and they make the whole bidding and buying process easy and simple to understand! They pack your items with utmost care and ship very fast, I receive my packages in 4 days, which is amazing! I am very very satisfied with all my dealings with Jauce and will continue purchasing from them for many years to come! FIVE STARS!

Date of experience: June 20, 2019
Hong Kong
1 review
0 helpful votes
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Quality is excellent - goods delivery very fast, packing good and to my surprise, the reply to my enquiry is very prompt every time!

Cost is a bit high compared with eBay, yet still acceptable.

Date of experience: July 25, 2018
Canada
2 reviews
0 helpful votes
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Perfect in everyway
June 19, 2023

Always top notch services. Never been disapointed!
From the start to the end.You can trust JAUCE.
Perfect!

Date of experience: June 18, 2023
Hawaii
1 review
0 helpful votes
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Very good experience
August 8, 2018

Items are as described, packing excellent, fast ship. Auction fees are high and direct contact with sellers not permitted. Those are the two downfalls.

Date of experience: August 8, 2018
California
1 review
4 helpful votes
Follow Hunt H.
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I saved over $100 on my Japanese driver purchase and I had so many more clubs to choose from! The interface makes it easy to understand and to work with

Date of experience: June 30, 2019
Nevada
1 review
2 helpful votes
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FAST FIRST SHIPMENT!
March 29, 2020

Fast shipment! Items were packed well with enough cushion to protect from damages.
Can't wait to order my next shipment!
https://www.jauce.com/auction/t*******

+3
Date of experience: March 28, 2020

Overview

Jauce has a rating of 3.2 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 11th among Auction sites.

service
44
value
42
shipping
44
returns
19
quality
43