GlobalShopaholics

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution:

- Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages.

- Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer.

- You'll be lucky to get an email response.

- Chat "help" can go around in circles between unnamed "departments" with no resulting action.

- If they make an undertaking to do something, it's unlikely they'll follow through.

Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

I already received 5 packages and so far I have no complaints. The support always helps me trough my doubts and concerns. Definitely is a good experience.

I have lost a package worth more than 300 dollars, and they offer no help or compensation for losing it, they just shrugged and said: welp, its not with us, sorry and good luck.
And reading other reviews, its not one time incident, they have been losing packages left and right.

So in the end, ordering from them is a gamble, you might or might not get you package lost.

I was a loyal customer for more than 3 years, and it all went down hill a year ago with a change in management I believe. First, their customer support became really bad, no answers or replies for days and when they do reply they are mostly useless.

But now they start losing packages, I ordered a google pixel watch 2 from amazon to be shipped to their warehouse, which showed that it arrived and signed off in amazon tracking. Only for it to never showing, and after 3 MONTHS of going back and forth with them, they just blamed it on amazon and TOLD ME TO FIGURE IT OUT WITH THEM. Which of course didn't work cause amazon have a no protection policy against shipment forwarders, and GS stopped replying to me.

So tl;dr If you don't want to risk your 300+ dollars shipment disappearing without a trace or help, STAY AWAY FROM THIS COMPANY

Edit: they just replied to me with the same non helpful generic responses they have been telling me for months, it shows how much they care.

Fake reviews on Google

They not only lost my package, they are using fake reviews to keep their bad service from surfacing.

Choosing Global Shopaholics for my international shipping needs was a decision I'll never regret. Shipping a phone and a laptop from the USA to Pakistan could have been a nerve-wracking experience, but with them, it was the opposite. Their customer service is a cut above, providing swift, empathetic support that genuinely makes you feel valued and taken care of. The delivery was on time, which is a testament to their efficiency and commitment to customer satisfaction. It's refreshing to see a company not just meet, but exceed expectations. For anyone in need of a trustworthy and efficient freight forwarding service, Global Shopaholics is the way to go.

It's helpful for people that want to buy nice this in US,it's secure and fast,they have great team that is helpful all the time I'm loving working with them I buy so many things and I can also do it to open my own business

Worst customer service and worst experience! They lost my package and never refunded me or responded to my email and messages. This website is a SCAM trust me don't use it

Preciso que dão o melhor no anto de preparação do item são coisa que leva muito tempo pra fazer o serviço

Tem sido muito bom trabalho com a Global Shopaholics. São ótimos com os seus serviços de intermediários. Espero continuar a trabalhar convosco em 2024

Ja esto a mas de 8 mes a usar globalshopaholics são muito rapido tem preços baixo recomendo a todos que qurem compra no EUA

I recently had an outstanding experience with you. From start to finish, the process was smooth and efficient.
What truly impressed me was the lightning-fast shipping. My order arrived well before the estimated delivery date, and the packaging was secure, ensuring my items arrived in perfect condition. The tracking system kept me informed every step of the way.
A big thank you to the entire team for exceeding my expectations!

São mas rápido que o vento quando o assunto é processar uma remessa, recomendo.
Dou 5 estrelas por isso.

Not good service
Lost package
I bought them from iherb
2 time i reship them but not shown at my account
And 3rd one also received 2 days ago not shown until now

It's reputation of losing shipment

I would not encourage any one to deal with them because a package of mine was missing and was lost

Platform and website is excellent, and pricing seems reasonable honestly but what is the point where there is a good change you may lose your shipment or it gets lost and you wouldn't get your money back.

So there is a risk involvement and I found some others have had the same issue in which they lost one of their shipments, otherwise I would recommend it

They are very organized, responsible and serious. My orders arrived in record time and extremely well maintained.

Bom atendimento e resolvem sem que possível.
Envio rápido sem muita burocracia, é sempre bom usar os vossos serviços

I'm in a country that far away from USA as I'm ordering between time and another from USA but many websites dose not ships directly to my country when I found global shopaholics that was like a final solution to sovle my problem

Very responsible company I enjoyed using it so much it's my favorite Thanks for everything Global Shopaholics I love your services

Best company a businessman can count keep going with the nice job greetings from Angola

Never stop doing what you do best

After my initial encounter, in which I gave a 5-star review, Shopaholics have gone downhill to a hell hole. The initial review would have just reflected one person on their team (the rest of them are useless and worse than non-helpful) who made it worthwhile to do business with them. I still applaud him for his excellence and beyond-expectation type of customer-oriented service.

The following 2 to 3 orders were garbage holes and dumpster-like service (or a lack of a better phrase for non-existent customer service). I tried to contact them via their live chat, but no one answered. I emailed them, but there was no reply until 20-odd days later, and I still took no action to solve my problem. Starting to lose my patience, I contacted them every day on WhatsApp. I got a one-time reply saying, "Okay, I'll look into it," and then, just like their non-existent email correspondence, she disappeared. Not a single update in any methods that I attempted to contact them to look for an order.

Likely because that order required them to do some work, but I was to pay for the $5 processing fee to help me make 1 item for return. Global Shopoholics totally lost track of the order. I followed their instructions to upload a return for 1 item as part of a larger order, informed them in their system, and then the whole process came to a halt. There's a 30-day return policy for that one particular item, but the team just let that package sit along with the rest of the products for my next shipment. The web interface was limited on what you can search, and finding someone to locate the order was next to impossible!

Funnily enough (not really), whoever half-assed answered me or replied when they felt like it just let those 30 days slip by. The package was queued in their system to be returned (as I did what I could). So no idea what happened to that package. My following shipment did not contain that "to be returned" item. What got me mad was a few days later, I received a friendly email (automated) from them that the package was to be destroyed when I made a request 30 days earlier for the return of that item.

I will never forget how they charged $5 to my account, so it became frozen until I paid for that "extra" (lack of) service.

Unfortunately, I still had a few items to consolidate to be mailed out to me, which meant I needed to clear up that negative balance before they would do anything. Otherwise, all items will be "destroyed".

The challenge in trying to clear that -$5 was that you could not pay by PayPal or a regular card. Their system required your credit card to be authorized. They do this in the dumbest way possible. They charge your credit card for a couple of dollars, and you have to confirm in their system how much they charged you. And you had to do this twice each time.

Well, my credit card shows the amount in Canadian dollars. Even using currency exchange rate, etc, would not have allowed me to type in their "expected" random dollar amounts in an exact amount. They did not forewarn about that. I kept trying like 4 times. This means they just randomly deducted 8 x a couple of bucks from my account, and the -$5 amount still would not clear. And when it's not clear, you can't pay for your shipment using PayPal or a regular credit card.

For whatever the f--ing reason, they needed to verify your card. Such scammers! And don't even try to make a long-distance call to them if you're outside the USA. They put you on hold and pretend they understand your problem, or perhaps they cannot really understand how to do their jobs properly.

Worse off, they first encouraged customers to write a review, and Global Shopaholics will give your account a $5 credit. Regardless of what incentive, I wrote my first review because of that one staff who was extremely helpful. Anyway, the promise of that credit would have easily balanced out the -$5 amount that was forcibly charged to me (for that one and only time I made a return request, only to be lost to nowhere, finding the rest of the team clueless as to what I am requesting of them to do; and get this friendly, automated email informing me they are going to destroy that product; never mentioned it was in the queue and past the date of the return).

And when I asked them about those 8 random charges, they never apologized for it. Never got the money back.

No service. Ghosting on customers. Losing customer's products. Charging amounts for services not delivered. Pretty much sums up the rest of the scums and the workings of the company.

Stay away!

Are you guys scamming? Your reflective speed is too slow, right? 5 working days to receive payment confirmation, and then 5 working days later continue to tell me that the price is not available. Now I just want to know when my money will be refunded to us, when can we get a refund?
I will keep my review up to date, I have sent you my bank account number, if you don't refund me, I will have to continue this way.

افضل شركه تجميع طرود في العالم وسرعه في العمل وترتيب الاولويات واقل أسعار شحن ممكنة وتحياتي لهم من اجل تحقيق المزيد من الانجازات التي تحققت خلال الفترة الماضية من العمل معها