GlobalShopaholics

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution:

- Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages.

- Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer.

- You'll be lucky to get an email response.

- Chat "help" can go around in circles between unnamed "departments" with no resulting action.

- If they make an undertaking to do something, it's unlikely they'll follow through.

Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

I recently had an outstanding experience with you. From start to finish, the process was smooth and efficient.
What truly impressed me was the lightning-fast shipping. My order arrived well before the estimated delivery date, and the packaging was secure, ensuring my items arrived in perfect condition. The tracking system kept me informed every step of the way.
A big thank you to the entire team for exceeding my expectations!

It was an honor for me to have your services at my disposal, I really loved them, so responsible and punctual, mine lasted just 15 days. But it's a shame that Global doesn't have the Province of Moxico as a field of action, I had to travel to Huambo to receive the order... Add the province of Moxico as one of the provinces of action.
Thank you for the services!

Choosing Global Shopaholics for my international shipping needs was a decision I'll never regret. Shipping a phone and a laptop from the USA to Pakistan could have been a nerve-wracking experience, but with them, it was the opposite. Their customer service is a cut above, providing swift, empathetic support that genuinely makes you feel valued and taken care of. The delivery was on time, which is a testament to their efficiency and commitment to customer satisfaction. It's refreshing to see a company not just meet, but exceed expectations. For anyone in need of a trustworthy and efficient freight forwarding service, Global Shopaholics is the way to go.

I already received 5 packages and so far I have no complaints. The support always helps me trough my doubts and concerns. Definitely is a good experience.

Firstly I would like to thank you for your services.
As for the shipping price, I thought it would be affordable, but it wasn't.
For an iPhone xr, I thought I would pay $45 at most but I paid $65, $24 which is already a lot. As for the time between, the shipping specifications said that the package would be delivered in 12 to 15 days, but I received the package in 16 days. I think the delivery time needs to be adjusted.

Mediocre customer service.

Don't be mistaken by the 'typically answers within minutes' bot title.

It took 6 days between the delivery and time my package was finally located. It just turns out that when you fill your SN-number as suggested, it gets cut on a major retailer (Dell) and thus lost. And no, you don't have a word of apology for their poorly designed addressing convention. No apology and no appreciation for investigation and reporting.

Then it takes more than a day to 'consolidate' a single package.

Then you receive the invoice that does not match their 'shipping rate calculator', since they obviously forgot 'handling' and consider a laptop 'dangerous goods'.

Then you pay and they ask for your personal information: the driver's license, passport, CC, then a video of you holding them, etc.

Don't even know what comes next.

I can't say how disappointed am I. NO way I use this service in the future.

Affordable shipping rates and fastest delivery also good customer support experience.
I got my package on time and in safe condition
Highly recommended

The site doesn't use the same methodical ways of shipping like other sites, you tell them what you want and they will do it to the T with extra care if you specify it in the special requests. I shipped a bunch of very big hardcover books and collectable comics which arrived safely. I have used different sites and this one gives the BEST prices for shipping among their competitors and customer service is fast within working hours. I have been in contact with Elia and i have had an amazing experience so far. Will be using them for a long time.

It's a big fraud company, I support please never ever use their services at all. They simply hold shipment, asks invoices, IDs and bank statement and debit card images and all. Finally, they ship different package. I have purchased iphone 13 red color for $799. They received the shipment and I requested them to ship my brother address inside USA. But they delivered an iphone 13 green color box with iphone XR damaged phone. If you want to lose money then only use Globalshopaholics

I've been using GlobalShopaholics since 2016 and i've had nothing but positive experiences. Even if there were issues from the postage team, GS has gone out of the way and helped me out. They have amazing customer service as well, especially Elia who was super helpful in everything. Highly recommended and look no further!

Hi James! I am thankful for your help. It was a good experience with Globalshopaholics and team. Would definitely recommend in my circle as well.
I hop you will cooperate with same enthusiasm next time too.

I am really glad I tried you, let me tell why you are a special Company:
1. No membership fees
2.180 days storage
3. Great CS solves customer's issue fast
4. Wide variety of shipping carriers
5. Wide variety of payment options.
VERY VERY VERY! CHEAP prices compared ALL freight forwarding companies. I do not have any more words to express my happiness and love with this company! :)

I worked with them before since 2017 for several shipments (7 shipments). They started well and then since 2018 every time there was some delays with some excuses. I used them the last time in April 2019 and got fed-up so decided not use them anymore because of the continuous delays and improper consolidation (package is much bigger than it should be) and started using another service provider.
I needed something recently (Feb 2020) so I tried them hoping things have improved but again the same problem and it is just one package took 8 days to consolidate. Simply slow service and we did not even get to the shipping part yet.

They incorrectly add $10 fee for handling Dangerous goods for an IPAD. I am still struggling to have this removed. I chat to their customer service daily but things do not get resolved.

Bunch of the staffs barely can type mails and are just unprofessional. After one week of mail war they have come to compensate me 5 dollars against 150 dollars. It would want you to earn some merits by donating that money to charity. I vow to never use your services again.

After careful research and review of their service on twitter, I decided shop using their services. I used their assisted purchase shopping where I had to pay 5% of my total bill. Which in opinion is fair, they purchased iPhone on my behalf, check it, took picture and very carefully consolidate it before shipping it to me.

I faced a issue during my second shipment, well every business makes mistakes but these guys immediately took care of it.

Over all, I am really satisfied with their service. They are so much better than other package forwarders. They don't charge me for storage, addresses or stuff like that. Their staff is very friendly and helpful.

I will recommend them to family and friends for sure. Enjoyed shopping with them.