MyTAXPrepOffice

Ms. Kachjae from the support team helped me with my one on one training and it was phenomenal. She made it very personable and I appreciate her patience and ability to answer all of my questions. I actually switched from Taxwise because this software was more reasonable and it has more features. I love the idea of being able to change the colors and also see everything on one screen. Plus the forms are listed when you type them in. I cannot wait to be able to interact with my clients via text and email directly from this software. I am a proud client; this is a great company and I look forward to doing business with them forever!

As soon as I purchased the software, they had me schedule a call to help me setting up my firm and to make sure I am all set to do business.
Kachjae called me on the scheduled time and walked me through the setup, she explained everything and answered all my questions. The one hour was not enough for me since I had some files in different access so she scheduled another call for the next day because I could not stay longer that same day.
Next day she called on time and helped me transfer those over and assisted me with all other needs for setup. She was very patient with me and I am happy and ready to do business.

I've been preparing income tax returns for decades now and have decided to try My Tax Prep Office's tax software. Their service (compared to other companies I've used) is so far one of the best! Their product is similar to other larger tax software companies I've used but they have more additional features that are included with no additional charge, outstanding! I'm happy I wasn't afraid to try it! Thank you!

The training was excellent. Mr. David Martinez explained and detailed the information in a manner that we were able to understand and absorb the information for future use. Great customer service and very professional.

I say awesome because of how everything is put together on a desktop however, glitches on the flow of information from 1040 to 540 makes me leery to do a complex return. I will take the training and do a few returns and give a final verdict. I love the software and it's love affair cut short if the training will not come up to a satisfactory level. The support is great and all of the support associates I had were very helpful and really go a mile to answer my questions.

I have been doing business with My Tax Prep Office for a few years now and I'm very pleased with the professional and prompt service I received. I have been doing taxes since 1973. I have gotten more independent since I started using My Tax Prep Office software. I have never had to wait a long time to receive support when needed. So far every year new tools or tips have been added to help me service my clients faster and better. I am very pleased with My Tax Prep Office over all

Ms. Kachjae... a true professional. She was very helpful and easy to understand during the MyTAXPrep tutorial. She did an outstanding job introducing me to this new tax software for my business. Thank you!

Former employee here. This is what you all should know:
1. Servers located overseas (India)
2. CEO is German citizen; President lives in Las Vegas, NV; company address in Wyoming is empty building. Operations run out of Georgia
3. The software is not their productyour data is
4. Employees are instructed to WRITE DOWN your credit card # when a sale is made. This paper is turned in to sales manager. I never saw a piece of paper shredded
5. Employees are instructed to make the saleat ANY cost
6. You will not get a refund. Employees and management laughed when requests for refunds would come in
7. Just don't buy it, guys.

As a tax prep professional I would rather spend my time thinking about ways to save my clients money than trying to figure out what my tax software. This year I switched to MyTaxprepOffice reluctantly because I had not heard of them but I am SO glad I took the plunge and switched. Whenever I did not understand the software I could call or chat and get an immediate response. My previous tax software did not have the chat option and it took them a long time to get back to me plus they charged $20 for each efile submission ( both state and federal). I love how I can write individual letters to each of my clients and email them drafts of their taxes because most of my clients are in another state than I live. Thank you MyTAXprepoffice for thinking of ways to make my job easier so I can make my clients happier.

Ms. Temeka was a great instructor and answered all my questions. This system gets five stars for ease of use and is way better than my former software. We ran out of time during the training and Temeka found a way to schedule me to complete the last 30 minutes, that same week. She was very helpful and knew how to navigate the system well. I would definitely recommend her as an instructor! My name is Montoya Baylis and I have had my business, The Piggybank Tax Notary LLC for two years by purchasing this software, when compared to my former software package, I am now soooo excited to do taxes this season. Everything that I will need or think I might need seems to be already included within the software from sending organizers to texts confirming a client's refund acceptance.

I am a full time tax professional and I prepare about 50 personal returns and 4 business returns as a side business. I have been able to do all that I need to do using the software since I began using it in 2019. The developers work with you to fix any legitimate issues that you bring to their attention. One example is when you take a credit for taxes paid to another state in IL or IN, you must attach a copy of the other state return to the home state return. Since I efile all of my returns, there needed to be the ability to attach those returns. They added the feature when I first began using the software in 2019.