MyTAXPrepOffice

Bailey assisted me today and was extremely helpful. She was able to diagnose the problem and get me back up and running. She was very patient, knowledgeable, and most important... Persistent. Resolved the issue after 25 minutes. Great Experience. Mytaxprepoffice needs more "Baileys". Thank You again.

I have been using TaxPrep software for over 5 years now and it is still the best value, the most immediate customer support and easy to use. If you already know how tax laws and how to prepare returns this software works in conjunction with your expertise. If you are struggling to learn you should take their training before attempting to file returns. You have to be able to calculate returns on paper as well just in case there are any hiccups and you can still give your clients the correct information until the software is updated. It updates as soon as the IRS posts its updates.

I have used this software since the 2014 tax year and find it to be outstanding! I have had occasion to ask for help and when I do I get my issues resolved. This software is a breeze to use and with online access I never have to worry about loosing access to older returns. It's a breeze to rollover the prior year returns. I have been in practice for 34 years and used several tax programs in that period and found this too be the BEST of all, even when compared with much more expensive software packages.

As for me I would not even consider changing to another software package.
Thanks MyTaxPrepOffice for outstanding software with excellent support and a very reasonable price!

Price is incredible for what you receive - an excellent program. I have used another software for 20 years. Was very reserved about switching. I did a demo on the spot and decided to go with it. I have since attended two training classes which were great and very helpful. I filed a couple of returns I had left and had no issues. I actually read the review from Therese T and have no idea what she is even talking about. The program works fantastic. Does it have every bell and whistle that my old program had - no but it also doesnt cost anywhere near it either. Bottom line the program does what I need it to do. The price is unbeatable. The support is fantastic. I get treated like a person and not a number. Their support staff are extremely knowledgeable and friendly and I have not waited over 1 minute. I've only called a few times so far - but i'm very pleased.

I used previous tax software and ventured to try out MyTAXPrep. At first, yes, hard learning new program. Then the new tax changes,,,
This company is great! Any questions I have had I have gotten immediate help, response, guidance and solvent for my issues.
I didn't have it with my past software,
Mind you, I compared side by side for the 2 past years. MyTAXPrep solved tax issues that the other company gave me the wrong information.
I will stay with this program as I see they are growing and adding better features!
Linda

Truly enjoy using this software. The ease of use is amazing with the colors organizing sections on the pages. Everything is so organized and simple to see and utilize. Ive had other software that seems more confusing than this one! You should give this a try! I love using it and enjoy the ease as it truly is fun to use and help others with their returns, I've had no issues ever. Exceptional!

This software has substantially improved over the past several years. You still need to know the tax law to be able to complete a return accurately, but once all the correct boxes are checked and the forms are completed tax year 2020 has been the most accurate yet-( I have been using the software since 2016)
While it is still not always easy to see the source of a number that has been entered on a tax return, the interface has improved as well. The other area of improvement that MTPO can improve on is automatically adding forms for certain tax situations. But overall if you know what you are doing, this is a good solution. For those who have tried it in the past, it is definitely worth another look.

Just went through my training and so far I am impressed. They got me all set up and made sure I'm ready for tax season. This software looks like it is going to be a significant improvement over my last software. I'm excited to start playing around with the different features to have a smooth tax season. With the client portal, all the templates for client letters and tax returns, and the signature app I will have a very professional and efficient tax business.

Its been such a pleasure working with the professionals at my tax prep office form my initial contact to them setting me up for the upcoming tax season its been a great experience. Customer service is what i look for the most and they have surpassed my expectations.

I tried using this software after using Turbotax and Drake software for many years. Worksheets do not work, calculations are wrong and their response is to tell you to send them to their experts. The experts take 2 days to tell you to try the same steps you have already done. Treat all customers as if they are doing tax returns for the first time and we do not know how a tax return should be done properly. Their software simply does not work and they cannot or do not want to fix it. When I requested a refund they told me that since I placed my order in October they were going back to that date to apply their 14 day refund policy and would not refund the money even though I had been using the software less than 14 days. They are completely unresponsive to their customer needs

As a user of tax software for many years, it is important to use a company that is knowledgeable and competent. Pete Mata of mytaxprepoffice has ben outstanding. He has been knowledgeable, thorough and patient through my process of understanding their product.

I had the pleasure of working with Jessica today to help roll over clients from my previous software, and walk through the features of MyTAXPrepOffice. She was very patient with my questions and knew right where to go to find the answer. I'm looking forward to providing a secure and interactive platform that will help file the most accurate returns for my clients.

As a tax accountant I first subscribed to MyTaxPrepOffice.com in 2016 and have been using it ever since.
It is an easy to use software with a nice interface!
Each year, slight improvements are added.
The the customer support is professional!
I like the fact that I can send a message to the support team and get and answer in about 48 hours.
MyTaxPrepOffice is very affordable for personal income tax and LLCs.
It will also prepare C-Corp and S-Corp returns.
I would definitely recommend MyTaxPrepOffice to any tax preparer!

I started using MyTAXPrepOffice in May 2022. Before that, I had used another major commercial tax preparation software for over 10 years. I switched to MyTAXPrepOffice because of several features included at no additional charge, including 1) cloud-based returns storage and 2) a client portal that allows clients to submit most if not all of their documentation and review/e-sign tax return remotely. And all of that at an extremely competitive price.