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MyTAXPrepOffice

Overview

MyTAXPrepOffice has a rating of 4.7 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and new software. MyTAXPrepOffice ranks 1st among Tax Software sites.

service
134
value
129
shipping
51
returns
52
quality
121
This company responds to reviews on average within 0 days
How would you rate MyTAXPrepOffice?
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Maryland
1 review
0 helpful votes
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Reliable Software
August 22, 2023

A reliable and easy to understand Software with Excellent Training Experts
We acquired more knowledge of Taxes after we got the Software, Easy and Nice!

Date of experience: August 22, 2023
Wisconsin
1 review
0 helpful votes
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The rep answered my question quickly. She was professional yet friendly. She explained the situation to me.

Date of experience: September 11, 2020
Texas
1 review
0 helpful votes
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Satisficed.
April 27, 2022

She is very knowledgeable and patient. We love her characters. She make sure we understand every step.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Love this software
February 8, 2023

Software was very easy to use and transition from Drake to Mytaxprepoffice was very simple. Customer service has been excellent.

Date of experience: February 6, 2023
Minnesota
1 review
0 helpful votes
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Great Service.
July 24, 2021

The training was very detailed and very easy to understand. I really enjoyed the time it took to get trained.

Date of experience: July 23, 2021
Georgia
1 review
0 helpful votes
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After this one-on-one training, I received the necessary info I needed to properly use this software.

Date of experience: January 4, 2022
New Jersey
1 review
0 helpful votes
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Help me solve trouble with income tax credit. Very good help. I recommend him as a very good helper.

Date of experience: March 27, 2023
Texas
1 review
0 helpful votes
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Questions on form 2441
January 25, 2024

Jessica helped me to solve questions I have on form 2441 and showed me how to make my screen more assessible.

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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Affordable
February 9, 2020

This program is affordable and user friendly. This is my second year using and am very happy with it.

Date of experience: February 8, 2020
Florida
1 review
0 helpful votes
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DAVID MARTINEZ WAS VERY DETAILED AND CLEAR ON THE 1 ON 1 TRAINING.
I learned more than anticipated on the training because David explained everything in detailed and answer all my questions

Date of experience: June 19, 2023
Texas
1 review
0 helpful votes
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1 on 1 training
January 1, 2023

David Martinez was very informative in the 1 on 1 training. Was very detailed and answered my questions.

Date of experience: December 30, 2022
Indiana
1 review
0 helpful votes
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Good and very good at what he does. I love this soft wear I use r every year and will use it again and again

Date of experience: March 17, 2020
Maryland
1 review
0 helpful votes
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EXCELLENT SERVICE
May 12, 2021

SERVICE IS A KEY IN ANY BUSINESS. I HAVE BEEN WITH TAX PREP OFFICE OVER THREE YEARS AND I MUST SAY I HAVE BEEN RECEIVING EXECLLENT SERVICE FROM KECHJAE AND OTHER ASSOCIATES. ALL TAX PREPOFFICE I HAVE BEEN IN CONTACT WITH, THEY REPRESENT THE COMPANY VERY WEELL. THANK YOU AGAIN FOR YOUR OUTSTADING SERVUICE. PLEASE KEEP UP THE GOOD WORK.

Date of experience: May 12, 2021
Texas
1 review
0 helpful votes
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Customer Service is A+
January 15, 2021

Software is very user friendly and customer service is very friendly and helpful. I would definitely recommend this product to others.

Date of experience: January 15, 2021
South Carolina
1 review
0 helpful votes
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Tax software help
January 14, 2022

Cameo was terrific, thank you Cameo for being so helpful. Thank you thank you thank you thank you
Thank you thank you

Date of experience: January 13, 2022
Texas
2 reviews
0 helpful votes
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Thanks so much for your excellent customer service. She was very kind and helpful. Beautiful personality!

Date of experience: May 27, 2020
Texas
1 review
1 helpful vote
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Chat assistance
May 30, 2020

Nice job, short, clear, concise answers. Jessica was very helpful, and offered to help even more if necessary

Date of experience: May 29, 2020
Georgia
1 review
0 helpful votes
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Changing tax software
January 25, 2022

Decided to change tax software, which created anxiety. Received great help and stayed online! Thanks.

Date of experience: January 25, 2022
Maryland
1 review
0 helpful votes
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Excellent customer service and response time for inquiries. No long waiting. The are very polite to customers.

Date of experience: January 19, 2023
Georgia
1 review
0 helpful votes
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One on One Training
December 7, 2021

She was very helpful! I enjoyed the training and everything went fine. First time user. Excited to get started.

Date of experience: December 7, 2021