Overview
MyTAXPrepOffice has a rating of 4.7 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and new software. MyTAXPrepOffice ranks 1st among Tax Software sites.
I have been working with mytaxprepoffice for a long time and they get better and more easily to work with.
It was a very helpful training. I am very satisfied with the effort he made so i could understand everything.
MY TAX PREP OFFICE IS AWESOME, FAST AND EASY WHEN YOU CALL IN FOR SUPPORT HELP THEY ARE VERY KNOWLEDGEABLE AND ALWAYS WILLING TO HELP. TRY MY TAX PREP OFFICE SOFTWARE YOU WON'T REGRET IT.
I had to call tech support and Nancy was extremely helpful and knowledgeable. I definitely will be recommending this software.
I just called in requesting information on opening last years for 2020 information and had a great and helpful answer!
Excellent service, they give professional service and software really easy to use. Highly recommended.
If you are new in the business of tax preparation - STAY AWAY FROM THIS COMPANY. Their $795 pricing IS NOT WORTH IT.
Seasoned tax professionals will know the difference in using this software compared to other tax platforms out there. Heck - other platforms are A MILLION TIMES BETTER THAN THIS WEB-BASED SOFTWARE. Use TurboTax, TaxAct, or H & R Block --> these are just samples. I am not promoting them. These "simple" programs are a GAZILLION miles better.
If you are PLANNING to IMPORT tax returns, etc --> DON'T BOTHER! You will end up MANUALLY redoing EVERYTHING! If you decide to TRY them, double-check the NUMBERS. A lot of the calculations ARE WRONG! A lot of the REQUIRED forms that are supposed to AUTOMATICALLY activate DO NOT activate OR ARE MISSING.
As I said, a lot of REQUIRED forms ARE NOT AVAILABLE even if it is REQUIRED! When you call for SUPPORT - you will NEVER get a resolution. Most of the support requests I filed, ended up nowhere!
Whenever you call them, MAKE SURE TO RECORD THE CONVERSATION. And repeat their comments ESPECIALLY if you know that it's a violation of any rules. They LIE A LOT. They make promises just to get you off the phone from the SUPPORT CALLS. Of course, WHEN YOU RECORD - you definitely need to tell them that you are recording your conversations. YOUR RECORDING IS THE ONLY WAY TO PROTECT YOU from their LIES AND LIMITATIONS
Bottom line:
1. Stay away from them
2. Their cheap price will cost you MORE in the end
3. Make sure that ALL your communications with them ARE RECORDED (by email or record your phone calls)
April and her team was very helpful as always. I am very happy to have switched to My Tax Prep office for my tax preparation business.
I'VE USED THE PROGRAM FOR SEVERAL YEARS AND AM PLEASED IT'S CAPABILITY TO HANDLE MY TAX PRACTICE. VERY PLEASED WITH THE RESPONSE OF THE SUPPORT STAFF WHICH I CONSIDER CRITICAL TO RUNNING MY PRACTICE.
The representative was very helpful, I appreciate the support and guidance he provided. My experience with was great!
Excellent program, excellent support, it makes easier to stay in contact with your clients. And it is very affordable.
Thank you for the service. We really appreciated the professional service is always given.
Los taxes Ley
Jessica, you where very helpfull, knowlegable and a real pleasure to talk to, Thanks for all your help
Any time that I call for services needed I receive the answer and an explanation on how to do it the next time.
I highly recommend MyTaxPrepOffice as a software tax prepares can use that will increase productivity. It's easy to use and easy to learn.
Pete was great. He answered all of my questions, was very thorough, very knowledgeable. Pleasure to work with.
This is an excellent tax program and is much improved from last year. This program has made my job
Very easy, I love it.
Worth Christler, Atlanta
There's a little bit of wait, understandably due to COVID, but they will attend to you. The Chat support is also great.
This is my 4th year with MyTaxPrepOffice. It gets better and better every year. Service is great. Very helpful.
Plan on using again next year.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1120S, 1041, 990, 706 & 709
· After-the-Fact Payroll
- Visit Website
- Cheyenne, WY, United States
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members