Overview
MyTAXPrepOffice has a rating of 4.7 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and new software. MyTAXPrepOffice ranks 1st among Tax Software sites.
My trainer appeared to have adequate understanding of the subject matter and was very patience with me.
Bailey provided exceptional customer service. She's knowledgeable. She listened to my concerns and answered accordingly
Technical support and customer services reps have an abundance of patience. I would definitely recommend.
April was extremely helpful and patient! Great personality! I did have to wait 30 minutes for assistance.
My customer support rep, Debbie Mitchell, provided the service that all future representative should strive for.
Had a very good initial training session. Looking forward to be able to download 2020 returns to set up 2021 retruns.
Soooo I had my very 1st Group Training today with My tax prep and the host was patient, well versed and very helpful! Thank you!
Thibault was very helpful and easy to understand taking his time to explain to me in detail the responses to my questions. Thank you
I had Lissette O. As my trainer and she was very thorough in showing me everything. I felt at ease with everything she taught me. Thank you!
I HAVE BEEN USING THIS SOFTWARE FOR FOUR YEARS AND FOUND THAT IT IS VERY USER FRIENDLY. TECH SUPPORT IS PHENOMINAL! I HIGHLY RECOMMEND THIS SOFTWARE TO ANYONE!
Software is very easy to use
Customer service is excellent
Price of the tax package is unbeleivably reasonable
Thibault was very helpful and knowable, he help me to understand and explained how to finish a return
Kachjae spent a lot of time to help me resolve a couple of issues. She was very patient and polite to me. Thank you for your support
State of the art software, and the nicest group of tech supporters. I wish I wouldn't known about My Tax prep Office as soon as they opened.
Kachjae did an amazing job helping me navigate through the program.
She has an amazing personality and very patient.
This is my second year using my tax prep office and I like the user friendly and the portal for my clients, I wish it integrated with QBO, but I feel like it does a pretty sound job.
Thibault, Thanks for your service. I have many years with My TaxprepOffice and the program same as your Technical support is very very excellent.
Thibault, was very polite and very knowledgeable. He was able to solve the issue i was having. Thank you Thibault!
Very useful to have the training to learn the system. Tamika is very knowledgeable & patient. I recommend using this product.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1120S, 1041, 990, 706 & 709
· After-the-Fact Payroll
- Visit Website
- Cheyenne, WY, United States
- Edit business info
Business History
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members