Overview
MyTAXPrepOffice has a rating of 4.7 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and new software. MyTAXPrepOffice ranks 1st among Tax Software sites.
He went above and beyond to help me as a new customer. He was very professional in all my interactions with him.
This company is a game changer with smart and caring representatives! They have answered all my questions and been completely honest.
This is a great software and i recommend other business to try it you wont be disappointed
Great customer service
If you are thinking of buying this software then "Buyers be Aware". Cheap price and cheap results. You end up losing clients while you gain or safe your pockets. I would prefer to spend more to gain more clients. I think people who gave 5 stars must got paid by company. This software not even worth one star. One star is too much to compliment this junk.
I really like to meet the brains behind this software. They must be on drugs while developing this product. Did i say this product SUCKS. YES THIS PRODUCT IS BEYOND SUCKS. Even the word sucks have some dignity.
As a tax professional, this is the worst software i ever encountered in my life. I never had nightmares. Now forget about sleep nightmares. I get during the day when awake. Thank you MYTAXPREPOFFICE. My doctor is just loving you because his bill is climbing out of the roof because of you guys.
I SAY AGAIN. DO NOT BUY MYTAXPREPOFFICE. UNLESS YOU WANT INSANITY.
I wish i had more words for this crapy software to describe.
The developer, programmer and the innovation team must be high. Thats what you get for price you pay and results who knows only GOD AND IRS when your calculations not right.
I GIVE UP. KEEP MY $400. Dont see these morans returning my money.
TAXACT, H&R, Drake, and others well known companies. Where are you. Im sorry to cheat on you. Please forgive me. Call me and sell me your software please before i could lose more business. Im crying literally. Please call me. Please.
I love MyTaxPrepOffice software and customer service. John was a great help when I called in with problems. He knew just what to do to get me going!
My experience with Micah was a pleasure. I like that she took the time to double-check and ensure her answers to me were correct and accurate.
They have an excellent support service, and I like the program every day that I work with it.
Thanks
FROM THE TIME THAT THE SALE PERSON, FEMALE, CONTACTED ME AND EXPLAINED THIS PROGRAM I WAS PLEASED. SHE HAD THE KNOWLEDGE AND GREAT PATIENCE. SHE CONVINCE ME TO PURCHASE THE FOLLOWING YEAR'S PROGRAM. THE SUPPORT STAFF WAS ALO KNOWLEDGABLE AND VERY PATIENCE. MY 1 ON 1 TRAINING WAS GREAT. MY NOTE TAKING WASN'T BUT I AM SURE THAT ALL MY CALL FOR HELP WILL BE ANSWERED & THE PAYROLL SECTION WARMED MY HEART. THE OONLY BAD THING IS THAT I DIDN'T ALLOW MYSELF THE OPPORTUNITY TO WORK WITH A GREAT STAFF. THE MANY FUNCTIONS THAT'RE AVAILABLE IS THE CHERRY ON TOP. SO FORGIVE ME FOR CHEATING MYSELF FROM "MY TAXPREPOFFICE"
TAX PROGRAMS. THIS OHIO BUSINESS WILL CONTINUE TO INFORM OTHERS, IN MY FIELD, TO CHECK THIS OUT. THANKS AND PLEASE BE SAFE. EZ TAX & BOOKKEEPING SERVICES, LOUISE A LUKE *******999 C/P *******593
I WAS PLEASANTLY SURPRISE AT THE QUALITY SERVICE PROVIDED BY MS. JESSICA. SHE WAS EXPEDIENT, KNOWLEDIBLE AND EFFICIENT IN RESOLVING MY EFIN REVERIFICATION PROBLEM.
PRIOR TO THIS I WAS QUITE ANNOYED BY THE SERVICE I RECEIVED FROM OTHER CSRs CONCERNING THIS MATTER BOTH ON THE PHONE AND CHAT LINES.
BELIEVE ME MS. JESSICA DESERVES PRAISE FOR HER CUSTOMER SERVICE AND COURTESY.
Just love the customer service people, very knowledgeable and kind and most of all patient! I have used this software since 2016 and never a problem!
The last admin was so helpful and knowledgeable, I really appreciate that kind of help.
Keep in mind that not all customer supporters are that great.
My experience with the software is amazing, the customer service is Excellent. I recommend the software 100%
After using the same tax software for 10 years, I decided to switch and able to streamline processes.
Miss felisha was the best returning customer and I recommend this company to all my friends and family
The ability to be able to work where ever you go its a plus, I started using it since 2015 and each year is improving. Good choice and good price.
I was kindly assisted by Yordano! I felt super supported! My requirements were more than solved! Thank you so much!
Mytaxprep help team is amazing... i have been a customer over 3 years, I recommend it to all small Tax preparer firms...
Thanks
Sef
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1120S, 1041, 990, 706 & 709
· After-the-Fact Payroll
- Visit Website
- Cheyenne, WY, United States
- Edit business info
Business History
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members