MyTAXPrepOffice

I have been using the MyPrepOffice for 5+ years now and I have seen continued overall improvement in the accuracy and linking of the software year after year. My practice continues to expand and I will be testing the software with more complex tax filings in the future. With the continued improvements I have experienced over the past 5 years, I expect the software will be able to meet or exceed my expectations.

The Help Desk is as good as it can get as the representatives are always helpful and great to work with.
As with any tax software, never rely on the software for complex issues without verifying the accuracy. Always double check the accuracy of the data being calculated in the software, esp. Multi state tax filings. Federal and State taxation is vast and always changing and I have found that no software is 100% accurate. If such inaccuracies exist (which on occasion they have within this tax software), the help desk will usually be able to promptly resolve them.
Lastly, I believe the pricing for this web based tax software is very competitive.
In summary, I can recommend MyTaxPrepOffice Software for tax returns that are low to medium in complexity. I honestly cannot comment on the more complex tax returns as I have not prepared such tax returns in this tax software to date.

I'm very impressed about how the representative handled my situation. She carefully resolved all my concerns about this new tax software. Using this software for the first time.
Thanks

HELLO EVERY I JUST HAVE TO SHARE MY EXPERIENCE WITH MY TAXEPREP THERE TEAM IS GREAT, WHEN EXPLIANING THE USE OF THE SOFTWARE. THIER IS NOT A WRONG QUESTION I WAS FEELING GOOD AFTER MY ONE ON ONE TRAINING. I HAVE BEEN USING THIS SOFTWARE FOR THREE YEARS SO FAR ITS AMAZING

I was very please with the review of my Tax Software.
My Tax prep office representative meant their primary goal for me and increasing my understanding of the software.

We have being using this software since 2017 and we have noticed it has improved a lot; however sometimes it still freeze. I have to recognize chat support has improved a lot.

So far the MyTAXPrepOffice software seems easy to use and has a lot of features. Tameka, who walked me through the training was informative, pleasant, and helpful.

I like how the software had the one on one training. You can ask questions, get help on what you don't understand, a not be afraid to ask questions that you don't understand.

Whatever you are paying him is not enough. He is very knowledgeable, professional, and quick. He solved my problem, gave me some cool work arounds and did all very quickly.

I am running on 1g internet speed. I have disabled any virus and firewall protections and taken what I can out of active memory. Yet, you have to sit and wait for their servers to download. You get page unresponsive three + times. The program has a lot of nice features but it is completely wasted when it takes you 4X longer to complete a simple return. As a return gets more involved, the new form download time gets even worse. I can only recommend this to preparers who have very good tax knowledge of tax form flow thru, and who are doing simple uncomplicated returns. Even then you don't want to have a client sitting in front of you where it takes 3 hours to complete a relatively uncomplicated return. You should check to make sure that the software does what it should and not rely on the program to be 100% correct. One nice thing about this program and it helps compensate for any program problems or incorrect flow thru is that it lets you override the program in most instances. I chose to switch to this program as I am winding down my tax prep days after 42 years and could not justify the cost of full blown tax package again this year as the number of tax returns has decreased since I stopped adding new clients over 8 years ago. The cost savings were not worth the multiple problems that this software presented.

I have been using MTPO for a number of years. I believe I used it the first year that they were accepted by the IRS as a filing solution. I am not a large preparer and found that the support and the interface were adequate for my small tax prep business. From the beginning, i had questions and reservations about the answers to some of my questions but they all passed IRS scrutiny, so I grew to have confidence. They have made significant changes to their for the 2019 filing of tax returns and I am apprehensive about using the program this season; I will but I am apprehensive. I believe that the printing of the returns is my biggest grievance. I try to do as much client communication electronically as i can, though my gripe will seem trivia to many it is large with me, When I produce copies for my clients I want them to be able to print their forms with no problems in hte presentation of this forms. The issue I am critical of is that when it prints to. PDF, it does not include a blank page for the back of forms that are intended to be blank. If that were accomplished I feel that i would raise my rating to at least 4.5 stars out of 5. I will continue to use it for my filings until I either outgrow it it become too expensive for me to use.