MYHABIT

I ordered a pair of shoes. Few days later. I got this email saying that the order is cancelled! This is first time I shopping at myhabit.com and it is also my first time ever get an order that is simply cancelled!

Greetings from MYHABIT.com.

We're extremely sorry to report that we will not be able to ship the following item from your order:

"Adrienne Vittadini Women's Shauna Knee-High Boot, Black, 8.5 M US"

We realize this is disappointing news to hear, and we sincerely apologize for the inconvenience.
Due to the limited inventory in our sale events this may occur from time to time.

This item has been cancelled, and you WILL NOT BE CHARGED.

Please accept our apologies and thanks for being a valued customer -- we hope you will give us another opportunity to serve you in the future.

Your order is now closed.

Thanks for shopping at MYHABIT.com. We hope to see you again soon.

http://www.myhabit.com
==============================
Check your order and more: http://www.myhabit.com/myaccount

Please note: This e-mail was sent from a notification-only address that can not accept incoming e-mail. Please don't reply to this message.

My boss told me about this site. I was reluctant as I have been burned with online shopping in the past. I went ahead and visited to see what they have to offer. Of course upon my first purchase, I was extremely careful to check out the return policy as this is where I have been burned in the past. Everything seemed fine at first. Then at some point a return went to a store credit. On my next purchase they used the store credit with the remainer on my credit card. Now on this return it all again went to a store credit. I was told that if you use credit to purchase it has to go back to credit. But why couldn't the amount used to cover the purchase price that did go on my card go back to my card and not store credit. They didn't have a good answer for that one. When I called to complain, all I got was a run around about the having to use store credit policy. No one willing to make an exception or work with me in any way. All for $178.00! Can you believe? I am sure it isn't much to them but me... Bad business in my opinion. I guess I will have to use my credit and then NEVER shop on this site again.

Everything, EVERY SINGLE ITEM I have bought from myhabit has arrived damaged in some way. Two items were OBVIOUSLY returns because the finishes were defective and the people who returned them did not re-package them correctly so during the shipping back to the original vendor, the shipping to myhabit, and the shipping out to me they were damaged even worse. However, the straw that broke my back was a snow globe I bought for my wife had its box and outer globe intact, but the figure inside was broken and missing a portion that was not inside the globe. That means it was manufactured that way. Myhabit sells a lot of B stock and returns, and as others said check the prices before you buy. Here is a tip on returns, I bought a kitchen waste can that arrived totally smashed, but instead of calling myhabit I called the manufacturer emailed them pictures of the damage, and they sent out another asap and told me to keep the old one. I took a hammer and block of wood to the old one, and now have a lumpy but functional extra can for the utility closet.

Good day,

I have a question for you, your products are 100 % original or imitation.

Best Regards
Stilyanos Bulbuloglu
++++

On July 18 2015 I placed an order on a sale that MYHABIT.com had. I went to check out smoothly as there were no "Sold Out" or "Your country is not eligible for shipping" which DO NOT ALLOW one to place an order. So I waited and waited with no action on the order. After 3 days I started contacting them on their "Active Chart" and have been doing so regularly every 5 days until yesterday after I noticed that my order was cancelled. Here are the following conflicting things they have been saying over the past month and two weeks:
1. Our system had problems in that it did not realize that the items were already sold out
2. The stock is with the distributor and not the store yet, we are waiting for inventory to arrive at our warehouse for shipping
3. Your destination country is not eligible for shipping of the items ordered.
4. Shipping to your country is fine, it's just that we have inventory problem. However your items will ship out by 14 September 2015. Just be patient with us and here is $20 store credit for your inconvenience.
5. We could not receive payment from your credit card and after two attempts we decided to cancel the order.

So yesterday September 4th, they unilaterally cancelled my order that I have been waiting for since July 18. They never even bothered to send me an email informing me. I found all this myself after logging in and noticing that only the August orders, which I placed after that one appear.

If there is anyway that you guys know of a way to contact Amazon management about such issues please be so kind and give me the site or email addresses. On all the chats I had with their different agents on their Live Chat, each and everyone of them is NOT in the US. It seems Amazon employed people situated in India, and other Southeast Asia countries. No wonder customer care is so poor, those countries don't value customer service as people in the US. Every time I have interacted with somebody based in the US I have always ended up pleased, even if I did not get what I wanted, but the customer courtesy is amazing.
Poor poor service I got from MyHabit.com yesterday.

... and by "Cutout Stone" they actually mean plastic.

I'm very disappointed in the quality of 2 products I purchased for my wife:

Earrings:
http://www.myhabit.com/#page=d&sale=AEMLA31T0YOM&asin=B00YS4QA6C&cAsin=B00YS4QA6C&fc=1

Necklace:
http://www.myhabit.com/#page=d&sale=AEMLA31T0YOM&asin=B00YS4RZ7U&cAsin=B00YS4RZ7U&fc=1

They feel very cheap and aren't worth the value. There seems to be a reason why these items have been marked as "non-returnable"

I am the type of woman that likes to shop at home. Oh of course I enjoy going to the mall for a specific item, to stock up on tops at Forever 21 and H&M, and to visit the shoe department at Nordstroms. But, I love flash sale sites and MyHabit is number one. I will shop at Gilt ( a little expensive and more on the "designer side") and Rue la la just getting to know, Ideel (don't, since Group On, bad customer service and the product lines are poor you can get their stuff cheaper at Ross and Forever 21 in my experienced opinion. But MyHabit, owned by Amazon is the best. MyHabit has the widest scope of merchandise and the best discounts. Customer service is prompt and very fair. They do offer refunds, the amount you paid less 3.99 shipping fee for orders under 100.00 back to your credit card unless they very clearly state non-refundable (literally shows up in red in your cart). You must return within 30 days AND you must choose: Refund OR Credit during the return process. My best purchases this past three months; a nue by shani mod colorblock dress $74.00 (it actually went down to 59.00, in a flash sale, items sold today, may repeat another day it quantities are available thus the lower price) regularly $270.00 ( once you place the item in your cart, you have 10 minutes to purchase it, I use this time to check prices BEFORE I buy it). I also got a Members only leather crop jacket in Mushroom, feels and looks like lambskin leather and is good weight so so nice for $149.00, regularly $428.00.
A few things to consider: 1) you have 10 minutes to think about the purchase, is it really a good price, can i get it at the mall cheaper, is it worth the 3.99 for delivery? 2) don't let the fact that you "only" have 10 minutes push you into making a bad purchase i. E. can't afford it, don't really love it, wrong size, color. 3) most things come back around OR something equally amazing remember a new sale starts at 9am PST every single day!

I've had no problem with the kitchen gadgets or children's clothing I've purchased at MyHabit.com; however, I just had a HORRIBLE experience with some framed photos I bought. They were advertised as photos of famous people or giclees from films, each a numbered original from James Dashwood and professionally matted and framed, yadda yadda yadda. The list price was something arouond $400, but MyHabit offered them at $139. I ordered two as a Father's Day gift for my husband.
They arrived in a box that was about twice the size of the frames and with NO packing material to protect them. Each frame merely had one layer of bubble wrap around it, along with some styrofoam around the corners. The box was damaged beyond belief and the glass from one of the prints was completely shattered. The other sustained several dings to the frame. I contacted MyHabit to get replacements; however, the girl I spoke with (who did not speak English as a first language and was obviously reading from a cue card) said that MyHabit cannot replace damaged items because the sale had ended and they had no more stock. I could return them for a refund; however, I needed to completely remove all the shards of glass AND I had to get new packaging materials and ensure that no further damage was incurred. WHAT? She said she was "so sorry" that there was damage to the frames and that to make it up to me, they'd give me a 30% credit on that print. Figuring I'd be better off to go have it re-framed than to try to spend $$ shipping it back, I took the partial refund.
I took the prints to a local framer, whom we've known for years, and upon removing the frame he showed me that it was a cheap print on cheap paper run from somebody's computer... the frame was SO cheap, the glass was just regular glass, the print, which was cut crookedly/ripped along one side, and showed a laser tag bearing the date, time and computer from which it was printed was GLUED to a cheap piece of cardboard and MASKING TAPE was used to hold everything (frame, mat) in place. I could have achieved the same effect in my home by printing a picture and slapping on a Wal Mart frame for about $20.

You get what you pay for, I guess...

I have ordered from here several times and have always been happy with the transactions.

Products and service suck. They keep shipping the wrong stuff.