MYHABIT Questions & Answers

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Here’s what consumers have asked with answers from MYHABIT staff and previous consumers.

13 questions answered
46% answered in 1 day
Question:

Hi. how can you even talk to someone in customer service. their website is a joke, as far as contacting customer service. i have tried for a total of four days! nothing! thanks

Answer:

Hi Patty. I got someone on the line but I just want to put it out there the facts regarding return policy. Make sure you have the right phone number and order number with you when you call. I just don't think it's fair not be able to return the item when it still has a tag on and never worn. 14 day window to return the item is really short. I do like the thins I can buy through them, brand things with discount prices.

By Tanyaa S.
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Question:

Are the clothes "seconds"? i received a skirt i ordered and one seam is on an angle and the whole line of the shape is thrown off. i was not aware that the items were seconds/

Answer:

Dear Site Jabber, received 2 questions from customers one regarding ideeli and one from myhabit. Was able to respond to ideeli question but the link to the second question was faulty or something and sent me to the site in general and I could not locate the question. I am willing to answer because I always try to help when it comes to a consumer problem that I have dealt with. Resend. Thx, Deborah E.

By Deborah E.
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Question:

Are these clothing items knock-offs

Answer:

Everything is either really cheap or broken. Whether clothing, accessories or handbags

By Patty H.
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Question:

Are they selling fake designer items?

Answer:

No. My habit is owned by Amazon and I do not recognize any purchases as being fake.

By Bev J.
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Question:

Is it safe?

Answer:

Just be careful. When they say no returns, they mean no returns even if the product was not what it was supposed to be. A Small labelled as Large is NOT returnable.

By Jennifer B.
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Question:

Just wondering if anyone has ordered a designer brand handbag from myhabit, and if so did it come with the dust bag?

Answer:

I ordered handbags from them before, and they came fully packaged with dust bags and documentation. Is there a specific brand you are asking about?

By Lily H.
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Question:

I ordered the so & co gold/blue watch and it doesn't work. i had the battery replaced and it worked 4 days and stopped how do i get it fixed or returned for a refund? my name is candy caswell 531 nw 93 ter., pembroke pines, fl 33024 (954)610-7306 my order #109-7776225-4835425. i would like a response

Answer:

Just go to your account and click orders and click on the item and return and they will give you a return label.

By Bev J.
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Question:

Just purchased a michael kors bag, is bags authentic. would like to hear from someone who has purchased one

Answer:

I have read several responses from folks who purchased "name brand" items and were disappointed to learn that they were copies.

By Harriet P.
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Question:

Are the michael kors bags on myhabit fake?

Answer:

Whatever you purchase from that site, compare prices at other sites and be vigilant about the quality.

By Joyce S.
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Question:

Are watches and handbabgs orgin or fake, new or used?

Answer:

You can return it and call Myhabit about it.

By Bev J.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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