Hi Patty. I got someone on the line but I just want to put it out there the facts regarding return policy. Make sure you have the right phone number and order number with you when you call.
I just don't think it's fair not be able to return the item when it still has a tag on and never worn. 14 day window to return the item is really short.
I do like the thins I can buy through them, brand things with discount prices.

Please describe your problem and they
Will give you some choices.
Amazon and My habit do not have a regular
Staff. They hire different people who answer
The phones and you can choose
Chat
Call back now
Email.
After I chose call back they called me
Right away.
I decided not to use My habit any more
Though it is a very good sight
There are few reasons and one of the reasons
That there are no reviews on site.
The sakes are very good and in couple of times
Dealing with do called Customer Service
You will be able to handle it. Nella k

Click on contact us button, choose my issue is not listed, and you will find options for phone rep with a little button asking for when you want the call. Put your phone number and ask to called in 5 minutes. Their computer will call you and will ask that you hold on for a while. Live customer service person takes over. Best of luck!