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MYHABIT
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myhabit.com
California
1 review
1 helpful vote
Follow M M.
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I received a different color of a scarf from what I ordered. When I called the customer service, they said that the scarf is sold out and I cannot exchange for the one I ordered. All they say is that I can return and get a refund. I asked if there is anything they can do about this, and they said that they verbally apologize but they don't do anything else. I won't buy anything from them again.

Date of experience: September 25, 2012
Massachusetts
1 review
2 helpful votes
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Sometimes the stuff is good but most of the times in real it doesn't look how it looks on the site. I've bought dress shirts and shoes because they looked awesome on the site but in real the quality and the color of the shirts was poor. 80% of the times I had to return the stuff but since they have free shipping both ways I kept trying
Site usability: 4/5
Best Deals: 3/5
Order handling: 4/5
Product Quality: 1/5

Date of experience: February 8, 2012
Virginia
1 review
4 helpful votes
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No doubt, MyHabit puts up some interesting products that one might not come across otherwise. However, be sure to know that the prices are usually not any better (in fact, sometimes higher) than what you will pay anywhere else. The greatest insult to my consumer IQ is that MyHabit often sells products at higher prices than Amazon's prices- Amazon IS MyHabit!

So don't be fooled into believing that you are being elitely invited by Amazon to participate in something that is going to make your life a better place to live. With MyHabit, it's best to window shop there, then buy somewhere else.

Date of experience: May 30, 2012
Australia
1 review
1 helpful vote
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Living in Australia is frustrating for many avid shoppers. We pay more for everything, we have limited choice of products, and we are often unable to buy products from US websites.
I've been a member of MYHABIT for about 3 years, for the past year I haven't bought clothing or shoes for myself from any other shop, online or otherwise. The prices are fantastic, the quality of the merchandise has been fabulous, and the customer service department have exceeded my expectations. I am delighted with MYHABIT through and through!

Date of experience: April 29, 2015
Florida
1 review
1 helpful vote
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My Daughter introduced me to the site and I've ordered a few items and yes it is hard when you click the button and find that it's sold out... but that shows me as well quite a few ppl thinking the same thing as I am. Great Deal. Yes always becareful when you purchase and overlook the item when you recieve it. But I have to admit it's been a very Smooth transactions when I have ordered and the items are always top notch when I open the box. I'm thinking the saying of sometimes you get lucky is a valid one as well. But my husband is happy the items go fast I'll admit that now. I get trigger happy when I see a heck of a deal. And do a quick research myself just be patient. I was able to finally get a great buy I had placed on waiting list 3 times. Sometimes you get Lucky. Would continue doing business with My Habit for sure. In fact it is my new habit..

Date of experience: February 8, 2012
Connecticut
1 review
2 helpful votes
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Terrible customer service! I purchased some Shashi Jewelry from them (3 items), which I loved. However the crystals fell out of one of the items, and another broke and wouldn't adjust the size. The price was around $80.
I contacted them requesting either a replacement or a refund and they flat out refused, saying that its expected that the items will break from "normal" use. Having worn the items less than 10 times, I'd say that's an expensive way to buy jewelry!
Their customer service, whilst prompt (I give them that), wasn't particularly friendly and not apologetic for the sub-standard product.
NEVER using this site again.

Date of experience: August 21, 2013
Texas
1 review
3 helpful votes
Follow Beau K.
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I joined MyHabit months ago, but have only been able to pick up one item; everyday, I start checking the site by 8:55am (Pacific Time), and by 9:01 everything is sold out. I haven't been able to put something in my cart, and the "Waitlist" option is a joke. While I've only spent a few minutes everyday on the site, the level of frustration is incredible, especially after going onto forums only to see that people have used multiple accounts and gotten a ton of stuff. In my opinion, MyHabit has been ruined by all the greedy people out there, and I will not be shopping there anymore.

Date of experience: August 7, 2011
Texas
1 review
4 helpful votes
Follow Malina v.
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Since i have been invited by Amazon 2 weeks ago, i have not been able to purchase anything. Everthing is always sold or on waitlist. I have noticed this for the children's items. It's frustrating when it's a great deal and you missed it. Also, i try to get on when the sale comes out so it's not like it's been days that the sale has been out on web. Done trying.

Date of experience: August 6, 2011
Hawaii
1 review
5 helpful votes
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Myhabit is a excellent website that will give Gilt a run for it's money. First the shipping terms are amazing. Free shipping both ways. 21 days to return. The site is innovative because they have videos that allow you to see how a dress or outfit flows as someone moves. So often you see a picture of a product and you wonder how it would fit on you since you can't gage the accessories on real models. Myhabit solves this problem by putting the the purse or necklace on real people and you can see how long, how big is on real people.

The selection is very comparable to Gilt in selection of brand names. Dolce and Gabanna, Badgley Michka, Juice Couture and more.

The best part is if you still don't like it when you get it you get your money back or you get amazon credit to buy from millions of other items they sell.

Date of experience: May 21, 2011
Texas
268 reviews
1800 helpful votes
Follow T N.
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I just got an email from Amazon about this site, that Sarah also reviewed. Oh goodness gracious, yet another one of these designer brands for discounted prices sites - this one might blow Gilt, HauteLook, ideeli, Rue La La out of the water as it's owned by the all-powerful, all-wonderful Amazon (yeah, I said it - a corporation is wonderful - dude, I got Jane Eyre for free the other day, within seconds, through these guys). I took a little looksy though I couldn't possibly afford the goods even at discounted prices, and there were some major winners. It's tempting not to place an order just to see if I can upgrade my cool rating to love. If anyone tries this site, please do tell!

Date of experience: May 5, 2011
New York
1 review
0 helpful votes
Follow g m.
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At five minutes to sale time my finger starts tingling! This is the BEST SITE EVER! So what if the items may be from a previous season, or they might not have every size. For the most part, they do. Sometimes there may be a pricey item or two, that's why they have the 'Designer' section. The have items that aren't even available in stores or other websites. Shipping... I have received items OVERNIGHT. The have the best brands, the best shipping, and the easiest returns.

Date of experience: February 22, 2012
Virginia
1 review
2 helpful votes
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I absolutely love MyHabit.com.

I have gotten great products from them and nowhere else can you find the similar stuff cheaper even at an outlet.

I have the experience that a couple things I ordered look fake and some of them are 2008-2009 models. By the way, if you are into Richard Ginori tableware and Tods menshoes, the 2012 models are nowhere as good as their earlier last year merchandises.

Tips for success have high speed internet and log on exactly at 9 a.m. PST. Otherwise, most of the good things will be gone in less than 5 seconds. If you are not sure about the size, just oder two sizes and return one after you try it on at home since there is free shipping and credit back to your credit care will only cause you $6 more.

Vrey happy with it. Hope they have more merchandise each time!

Date of experience: December 11, 2012
Washington
1 review
3 helpful votes
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Used to buy from them a lot. Now that they started charging return costs it is no-no. Thumb down till they change this policy, which will eventually be suicidal for their business...

Date of experience: June 19, 2013
Washington
1 review
2 helpful votes
Follow cindee j.
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EVERYTHING thats worth buying is ALREADY sold out when the sale starts. Clearly the "friends and family" of Amazon are getting special previews to the sales. And the "wait list" is a joke. Dont even bother with this site. Its a total JOKE!

Date of experience: February 28, 2012
Kansas
1 review
2 helpful votes
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I was just sent the wrong thing- FOR THE 3RD TIME! I ordered a cardigan.
The 1st time, I received a skirt, but it was mislabeled, I figured these things happen, the customer service agent was very kind.
The 2nd time I received a pull-over. The customer service agent sounded like she was reading off of a sheet (the customer says this; you say that...). I felt like I was talking to a robot.
Today I received the 3rd shipment. A pull-over again-no cardigan. This time I asked for a supervisor. He handled it very perfunctory- nothing more. I order from a lot of online sites-have never received the wrong item twice-let alone 3 times! Amazon- pay attention!

Date of experience: October 3, 2013
Australia
1 review
1 helpful vote
Follow lindy-lou b.
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. i purchase merchandise from this site literally a couple of times a week and have done so for over a year, 32 weeks. I live far south, in the southern hemisphere, and its very expensive to return goods.

During this period ive had 1 return, which was the manufacturer rather than myhabit. Designer pieces 60 - 70% off can be purchased during the change of seasons. 50% off is normal, and ive purchased items that normally would be way out of my range.

Ive not had any problems with freight. I choose the standard 8 - 10 days, which has a set rate of $15. This same rate from usa to my home is usually between $50 and $100. Ive never had a problem with the cart, and believe me, i chop and change 100 times in 5 minutes!

Many of my purchases are for family. The childrens products and clothing are all hi end, and ive discovered some fabulous toy suppliers (round jigsaws) through myhabit.

I chose not to become a member as i dont wish to receive the free merchandise (hard to believe!) this is because it isnt necessarily my taste.

Really, i have only praise for the site. Im mean, there's no high philanthropic motive here, they are trying to make money, but they offer good service and excellent products in return.

Date of experience: September 16, 2012
New York
1 review
5 helpful votes
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At this moment I live through a stressful situation. I have spent a lot of money on Myhabit.com
And now I just realized what a waste of money is to use this company. I received ugly shoes
Which do not look like on the picture. The cut is to open plus since it is a cheap company
The shoes are not true to its size and extremely heavy. Never order from
My habit which is part of Amazon.com. I do not have a printer and I need authorization label
From the company. Call Amazon representative and she lives on the West Coast never heard
Of My Habit. What am I to do? Mind this company Amazon wants you to fail returning
Their items and they do dirty tricks for you never to return those items like refund on your
Credit card? The choice is return on gift card and I saw some people got cheated on their
Orders which gives them return on the Gift Card. That is why this company prosper: tough
Policy of controlled return, cheap stuff, exuberant prices and covers it's face under the veil
Of Myhabit.com. Please stay away from Amazon.com. No respect for people and they make the life of the people very difficult due go the fact that they sell mostly nonsense. Stay away
From Myhabit and Amazon- no respect for buyers.

Date of experience: October 9, 2014
New York
2 reviews
12 helpful votes
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I have spent a good deal of money on MYHABIT over the past two years, and all was going well until this fall. In October, a men's cashmere sweater I bought went missing in shipping. I called, traced it, and talked with their customer service rep at great length. They immediately offered a full refund which came through. I decided it was probably someone in the mailroom of my workplace. So this month, I ordered two more things but had them sent to my home. Just yesterday, they were supposedly delivered and signed for. Not possible--never even knocked at the door etc. Once again I called, talked to customer service and was offered a full refund immediately. Which I accepted. But I told them that I was done shopping with them--they needed to get a grip on their random, private carrier called LAZERSHIP because something was really wrong.
I found the whole thing strange---it's almost like they are expecting trouble and have orders to just bail out with a refund at the first complaint. The more I thought about it, the odder it seemed so I went online to see how they are reviewed. I see there are issues But my issue is not with Customer Service per se. They have been great...

Date of experience: January 14, 2014
Washington
3 reviews
2 helpful votes
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I ordered a pair of jeans that arrived really quickly and fit like a glove. And I LOVE that the shipping is free, so much better than other sample sale sites.

Date of experience: July 31, 2011
Massachusetts
1 review
1 helpful vote
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Let me tell you the horror I went through. I am a HUGE fan of L. A.M. B. and they had a nice sale at the beginning of this month so I ordered a L. A.M. B. bag. I was told on the website that it shipped on the 3rd and I would have it on the 7th but nothing came. Finally on the 14th I called because all the website was telling me was that it shipped on the 3rd and when I tried tracking it UPS couldn't find it. So I called and the guy told me it was in between ohio and MI and that if I didn't get it within 2 days to call again. 2 days pass still no bag so I called and the lady proceeds to tell me that the package was returned and that it was undeliverable. I asked why and she didn't know why. This made me more mad. They gave me a refund but I will never order from them. They were horrid and it was the worst experience!

Date of experience: September 23, 2012

Overview

MYHABIT has a rating of 2.4 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MYHABIT most frequently mention customer service and gift card. MYHABIT ranks 14th among Flash Sales sites.

service
8
value
10
shipping
9
returns
7
quality
9