I purchased an item I saw on The Wendy Williams Show at a nice discount and it was defective. The zipper was broken and therefore the item can't be used. The MyHabit return policy on their website says they will refund my money but the only option you can choose is "gift card". To add insult to injury, they ask you during the refund process if you are sure that's how you want to receive your refund, but don't offer any other options. Also, their "contact us" buttons are scams - they have one for email, chat and call, but they don't do anything when you click on them. I am quite disappointed that Wendy Williams aligns herself with a company such as this given my experience and the multitude of negative comments online. I am usually much more careful about checking in to companies before using them so - lesson learned.
Obviously fake, everything I ordered was made of poor quality materials and was poorly assembled. And the fact that they don't allow for product reviews should be all too telling. Will not order again.
Have been a my habit buyer from the beginning. They sent an item with a track number to my business where everything is shipped and it states delivered. Well i never got anything and contacted my UPS driver with the track number and the address was not even mine or the name on the package as he verified. They stated clearly a mistake on My Habit part so I contacted them and they say check with the post office. They gave a refund on the shipping but that's not the problem where is the package and that track number was not for me at all. The shipping is nothing I am out of money and have no merchandise. Losing a good customer like my UPS driver said average 4 items weekly.
I bought a pair of Red Valentino boots from Myhabit. I expected them to be packaged with new designer box; however, I was sadly disappointed to see an old used Red Valentino box with used boots and no dust bag. The boots run small. I ordered a 7, I am a 6 1/2. I don't believe the the boots are authentic. I will never order from Myhabit or Amazon again. I learned my lesson at a high price for trying to get designer brand for less. Beware!
They had a sale on kitchenaid mixers, and I made a mistake ordering one. Waited for a 40 (!) days for they to ship it (they have been saying they are waiting for stock), and on 41 day they had ANOTHER sale on these mixers. Naturally, mine still hasn't been sent. I made another order on the day of the current sale, and asked the support, whether there are expected to be problems with the new batch - and was assured, that no, everything's fine. Waited for 15 more days and received a message, that my order was cancelled. And of course, all of the sales on this item has already ended elsewhere. Thank you, myhabit. I'm gonna be telling everybody to stay the hell away from you.
I am very disappointed how they handled my request to return the item that didn't fit. I never wore it, still with a tag on, and the representative just told me, "Oh you should give to someone as a gift." Seriously?
They give you only 14 days window to return the item, terrible!
Nordstrom lets you return the item any time as long it's not damaged and you have a receipt!
I got a wrist watch for someone and it came with no dial control. The Habit customer service wanted me to contact the manufacturer, I did. The manufacturer charged a 15 dollars money order with the wristwatch sent to them to review "the problem" They also wanted $18 dollars for repairs. I paid about $80 dollars for the watch when it was purchased! My several efforts to get the so-called amazon company to respond met "we are not able to do anything"
My conclusion is that if you want a bad, defective, substandard product sold to you under false labeling, buy Amazon or The Habit! Shame on you for your incredibly poor customer service!
MyHabit has been an incredible site to shop. The selection is phenomenal and the prices are usually the best I can find online. They are owned by Amazon so I have extra faith in their reliability. Additionally, their shipping is best in industry since it is an Amazon company.
I can't believe amazon denied my review! I bought a prada double bag from MyHabit (supposed to be authentic) and I confirmed with a separate agency that this bag was fake. Beware of fake bags (sold for thousands of dollars) that could be sold through this site. Always buy through the vendor and directly from the authorized retailers of these designer bags. I learned my lesson. I got my money back but extremely disappointed to see the same bag I returned back online on sale (after I asked myhabit supervisor to remove this bag). So, of course, they don't want to accept the review.
I don't understand how receiving my packages fron MyHabit went from great to unacceptable. Yesterday I wrote a review because a coat that I was waiting for was returned to sender stating that my address was undeliverable yet I received 4 packages from MyHabit in February at this address. Then today I check my orders and another package was returned for the same reason. I'm going to cut my losses and stop wasting my time looking at their site and buying stuff because it never gets delivered now. Get rid of that carrier MyHabit or you're going to lose a lot more loyal customers.
I ordered a Hermes scarf 6 days ago. Right away, it said that the item is "shipping soon." Since it's supposed to arrive tomorrow, I e-mailed them to ask what's going on. They emailed me back that "many people ordered the item" so the "seller" is out of stock. I thought that My Habit was the seller (I know it's through them, but if I buy Hermes from Bloomingdales, Bloomingdales is the seller). Anyway, there is no item, they can let me know when it comes, but it's going to be a long wait, or I have to cancel. I couldn't cancel online (because it's "shipping soon" - right!), so I called, and someone had trouble canceling this for me. I also used a gift card, to split this between two cards, so I have to wait for all that - IF I get the money back. It was unusually hard to actually cancel an order that they would not ship at all. And NO ONE bothered to let me know that it's NOT shipping/out of stock. NEVER buying there again.
I bought a $70 bag that was supposed to be genuine leather. Sure enough, the tag looks legit, but the whole bag is make of synthetic, spongey, leathery material that doesnt look anything like the real thing. I regret making this purchase. There is a reason the returns are not free. Im sure a lot of ppl make returns after purchasing. STAY AWAY FROM MYHABIT.
MYHABIT may seem like good deals but they're shipping method is horrible. Their site gives you an estimated delivery date, but they us USPS which we all know hasn't a clue what they are doing so you never know when an item will arrive. To make matters worse, MYHABIT can't even tell you if your order will be signature required. So you have one tracking saying it should be there the very day you check, but USPS still says all they have is pre-shipping info. I also have concern are these high end garments really authentic are they knockoffs from who knows where!
They started charging returns without ever advising their customers, just one day they quietly started to deduct shipping from your return! And this is on clothing items that you never know if it will fit or not. Unacceptable dishonest business practice. Stay away and never buy again, will tell all my friends who I have referred to myhabit before.
Something is fishy about this site. No sooner did I order a handbag at original (not inexpensive)discount price (arrived in inadequate packing, luckily no significant damage), then suddenly one left selling for $40 less... unsatisfactory response by customer service. Then I was considering another handbag purchase, price unchanging over many days. I noticed the number of items for that brand was constantly changing and one colour of the style I had in mind was sold out yesterday? But available today? My colour choice went to "one left", selling without price modification... just as well. According to many reviews, who knows what the quality might have been of this supposed expensive bag?!
International returns are a nightmare. They are rarely available to sign off for return shipments.
In addition, clothes come regularly without the original packaging or tags. Second hand goods are often sent!
I just love myhabit Events! This site, with its deep discounts on luxury goods is truly my
Favorite new find and I just can't keep checking out out every single day! You are going to go bananas when you see what they have and love it if you are an Amazon Prime customer and you can get in to the sale 30 minutes earlier than everyone else!
This site is the best in deals & shipping! Fast and free. Also free returns. O my I love this site! Never had an issue. You do have to be quick on the mouse to catch certain items bit that's what makes it fun!
I ordered a pair of "ruby and diamond" earrings. The cost was less than $50.00 so I did not expect Tiffany quality at K Mart prices. However, the earrings were so ugly that I could not imagine anyone paying $10.00 for them. I used to love to browse the high-end products on this site. However, I have lost my interest in ordering anything again.
Myhabit is an interesting project by Amazon that (according to my experience) has the following characteristics:
1) It has very low quality products, many of them being replicas from China that they advertise to sell at a 70% discount!
2) in most of the cases, the shipping dates are FAKE. They claim your product will arrive in 3 days or so, and in reality they don't even have the product in stock. If you are patient enough to wait, they will send it to you whenever it comes (usually in 3 weeks), otherwise they will cancel the order.
3) Myhabit has NO REVIEWS, so no matter what they do to you, you can't post it in their website to warn other users. That's why they manage to be in business.
These guys should really be sued for false advertisements regarding shipping and inventory quality/fake discount rates. The question is who is going to take the initiative. I know they are too big, but they have no right to lie to their customers.
Answer: Hi Patty. I got someone on the line but I just want to put it out there the facts regarding return policy. Make sure you have the right phone number and order number with you when you call. I just don't think it's fair not be able to return the item when it still has a tag on and never worn. 14 day window to return the item is really short. I do like the thins I can buy through them, brand things with discount prices.
Answer: Where's my return?
Answer: I have been shopping with Myhabit for years (about 21/2) and have never had a problem that couldn't be resolved. I have found many designer items: Jay Godfrey, Valentino, Michael Kors, Trina Turk, Sam Edelman, Nha Khan and many others and they have ALL been authentic. The prices are very good from 60-80% off, some items of course are more than others, delivery is generally within 4 days and refunds are available within 14 days (method you paid by or credit) and customer service has been excellent. I have read the reviews from other customers but have never rec'd fake products or had a problem with a refund. Customer service has allowed me to refund items that are not refundable if there are any product issues. FYI Amazon prime members start shopping@ 8:30 as opposed to everyone else at 9:00am PST. Best way to use the site is to select an item that you like and add it to your "cart" the item remains for 15 minutes. Use this time to look online to see if this is the best price for the item. I have found a better price about 10% of the time. If you do have a problem, those chat lines work best and the customer service reps are generally very helpful. Even though they are owned by Amazon, Myhabit has better prices on exact items. Now shop! Hope this helps and I'm not the easiest consumer to deal with if there are problems.
Answer: I have read several responses from folks who purchased "name brand" items and were disappointed to learn that they were copies.
Answer: Whatever you purchase from that site, compare prices at other sites and be vigilant about the quality.
MYHABIT has a rating of 2.4 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MYHABIT most frequently mention customer service and gift card. MYHABIT ranks 14th among Flash Sales sites.