MyFlightSearch

After booking a flight with these folks and paying over $720 for my wife, my son and I to go to Tampa Florida to celebrate our 8 year anniversary.
After paying for the flight is when the MISERY began. Shortly after booking the flight, I received a phone call(which turned into about 75 total calls) stating that they didn't have a confirmation number for our flight.
So they booked my flight without knowing that seating was available. After getting really really frustrated because we didn't have a confirmation number we drove to the airport in preparation for the flight. Upon arrival to the airport and our airline we spoke with a clerk who said we DO NOT have any seats reserved for you and your family. My wife was in tears and angry, my son was hurt and I was beyond angry. As I was standing in line myflightsearch.com sent me an email stating they were going to cancel my flights and reimburse my funds. IRONICALLY enough even after 8-10 more calls and multiple emails to the customer service department, I STILL DON'T HAVE A REFUND.
DO NOT BRING THIS BRAIN DAMAGE OR WALLET DAMAGE UPON YOURSELF. Use a direct airline's website. DO NOT USE THIS COMPANY OR ALLOW THEM TO MAKE YOU THINK YOU ARE RECEIVING A GREAT DEAL BY USING THEM.
They are a bunch of DISHONEST THIEVES who do not care about you or your family. I will be placing a claim against them with the California BBB next...
$720 is a lot of money to me. Maybe not to everyone but especially right now it is life changing money. They should have just sent it back and done the right thing, but they didn't.

If I had read these reviews there is no way possible I would've booked with these people I booked my flight during the pandemic with it being hard to even find a flight this company showed legitimate flights which they charge you for once it's charged they wait a day to send some confirmation to let you feel secure then on the third day they went ahead cancelled the flight n took my money I've spoken with the bank and the airline and everything was done but the MYFLIGHTSEARCH is working behind the customers back cancel to cancel the flight and still keep your money after finding out all this I called I spoke with 3 agents "they all sound like 1 person" told me the airline cancelled my flight. 2nd call I can get a refund and credit for future travel, 3rd call saying there was never a ticket booked because the airline didn't Ave any flight now they are saying it was never booked they take your money on ur bank statement it say agent fee. THEY ARE SCAMMERS PLEASE DO NOT HESITATE TO NOT USE THEM ITS BEST TO GO TO THE AIRLINES THE MY FLIGHT SEARCH IS A FRAUD

These people are Theives. The charged me a fee i never jnew about and they fee and flight was in USA when he knew i was in Canada. I never the flight would cost me double. I wanted the fake servise fee back and they SAY it will be sent back but again in USD SO I LOSE ON THE EXCHANGE AGAIN! It should have been back on my visa months ago since they said it has veen done but they are liars nothing is refunded. They never anwer my emails or phone calls they actually hangup 4 times when i ask for a manger. When i first booked in AUGUST the sales person called me back 2 times to write him a good review. He was on the phone for over an hour with me writing on differnt sites. The good reviews are FAKE THEY CALL U BACK AFTER U BUY THE TICKET AND NOT KNOW HOW BAD THEY ARE AND ASK BEG FOR A GOOD REVIEW

Sadly, I bought a plane ticket with MFS. (Booking number *******)

My story is the same as many I've read about. The flight was cancelled, they NEVER gave me a heads up or an email about the cancellation. When I called MFS customer service, they told me they HAD sent me an email (even though they hadn't). I asked them in late June 2020 for a refund and they told me it would take 21-28 days to process because their systems were backed up due to COVID (?)
So, I waited a month, called back, and then they said just 10 more days.
So I waited 10 days, called back, then was told ‘just 5-7 business days'...
Lather, rinse, repeat, and what do you know? There's been a glitch and now they're going to mail me a check. Could take up to 14 days and their very sorry for the inconvenience. I ask to speak to a supervisor but unfortunately their supervisors are all in a meeting...

By this point I'm just playing a game that I don't expect to win but feel too stubborn to give up on. I call again, 14 days later, and they say it'll be fixed and electronically sent in 5 business days...
I ask to speak to a supervisor, apparently they're all in a meeting... I start getting really upset, explain my whole story and bad experience with them, and then he says the supervisors are coming out of their meeting and he'll go grab one for me. I wait on hold for 10 minutes and then the line cuts out.
So I call right back and now a lady tells me that they actually did mail a check, it's been processed, and that I should receive it in the mail any day now.
It's now late September, 2020, three months since I requested a refund for my flight that was cancelled. I don't ever expect to see the refund that they keep promising me.
Lesson learned, look up reviews BEFORE using ANY booking agency. I was blinded by the cheap flights. MFS is awful.

Firstly, i'm mistakenly thought this was Southwest when I dialed the number online. When purchasing my ticket a different card holder purchased my ticket. This company asked for us to send a copy of the card holders ID and credit card showing the last four digits - this was an odd request because usually companies don't ask for such items, however we appreciated the request because it lessens the chance of identity theft. Once the ticket was purchased we receive the confirmation from this company of our purchase and fight information however we did not receive a confirmation from the airline I didn't think much of it. So I called the airline to change my seats because have a preference of seating. When I called the airline they set my flight doesn't exist that was shocking to say the least. So I called the company back and explain to them with that airline company said. A different representative got on the phone and then said oh we need a copy of your ID to complete the purchase well I explained to her the first representative did not say we need it out ID they said just the last four digits of your card. Long story short we did not receive the flight confirmation so I called the number and no one answered I was concerned because usually company such as this will answer their phone if there are 20 for our business so I called four times and no answer I went to sleep woke up the next day and cold in the morning still no answer. By that time I knew this was a fraudulent act so I called the cardholder and said I think this was a fraudulent act. I decided to call them using my husband cell phone and loan but hole they answered and then my heart sunk because I didn't knew that they were avoiding my calls. Long story short this company is legit they just took way too long to email the flight confirmation in traditional companies you get it instantly this company you going to get it at least 12 to 18 hours after your purchase or lease that was my experience related company again I'm not sure but I know one thing for certain- my experience with them was in a comfortable one to say the least