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MyFlightSearch
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myflightsearch.com
Utah
1 review
1 helpful vote
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Crooked
August 25, 2017

Crooked don't use them. They change flts and don't pay anything to airline saying you are sick. And then they charge you the airlines fee and airfare anyway. Very shady

Date of experience: August 25, 2017
Mexico
1 review
4 helpful votes
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WARNING! myflightsearch.com are SCAMMERS!

On January 6th my dad was scammed out of $400. For some reason, while trying to cancel my mom and dad's airplane reservation I called their phone number. They had all the information so I didn't feel anything was wrong. They informed me that there would be a cancellation fee but that I could have it refunded because it was because of medical reasons.
I went to the airline to submit the letter from the hospital to get the refund. Only the ticket fare was granted, when I asked why the cancellation fee was not refunded the airline told me that they never charge a cancellation fee, that I should call my bank because i had been a victim of fraud.

I immediately called them and have been given the runaround ever since.

I have been told to call in 72 hours, that they would call me in 72 hours, I have talked to Janet in the customer service department, to email the customer service department, to wait a week, etc.

It's been a month and a half and today the assured me they would deposit the $400 my dad was scammed out of.

Of course this did not happen so I am letting everybody know about them and what scammers they really are.

Please be aware of these people! Adi or Ary and Janet are part of this operation so if you get them on the phone for some reason hang up immediately they're only out to get your money!

Date of experience: February 21, 2019
Canada
1 review
0 helpful votes
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I bought two tickets from them on May 24 for Toronto to Paris on June 28. They didn't send me an email regarding my purchase. I was waiting for a few days and I called them They told me that they sent the email before and they will send it again. They were false because I never get any email from them. I called them every day because I wanted to make a plan for my trip but I got the same answers again they were false. After a few days and many many calls, they said the airline had canceled the ticket, and I asked them to send me an email regarding the cancelation Again they have the same behavior LIES LIES. My VISA company said I have to wait until June 28 ( My flight day) then they able to refund my mony. MyFlightSearch ruine my trip.

Date of experience: July 8, 2022
Missouri
1 review
0 helpful votes
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SCAM ALERT
May 6, 2022

This company is a scam, bought the ticket never received but they charged my credit card.

NEVER RECEIVED THE TICKET... Call a million of times and the lied they promised the ticket and after 2 months and a half I don't have it the tickets.
POOR CUSTOMER SERVICE... SCAM... FRAUD... ALERT... ALERT SCAAAAMERS...

Date of experience: May 6, 2022
California
1 review
0 helpful votes
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Scam
August 5, 2020

Dont not use this agency. They ticketed my flight but never paid for my ticket. Headed to airport but could not get on my flight.
Agents try their best but can never talk to a supervisor.

Date of experience: August 5, 2020
Texas
1 review
0 helpful votes
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Feedback for Jake
November 30, 2017

Alisha -- I wanted to share my recent experience with Jake. Jake was super helpful and went out of his way to make sure I was taken care of. He made my experience great!

Thank you, Jake!

Date of experience: November 30, 2017
Canada
1 review
2 helpful votes
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They give me back all my money 6800$ ticket first class with Qatar. But I didn't know why the trip was canceled... all I know I got refund all the money thank you

Date of experience: August 28, 2019
Pennsylvania
1 review
0 helpful votes
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I booked a flight with them they took the money of my account and tell me I didn't book no flight and they try to sell me a new ticket with out refund me my old ticket. They all Indian too smh

Date of experience: April 29, 2022
New Jersey
1 review
1 helpful vote
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Leena was extremely patient and helpful. I'm a senior and take time to take decisions. Leena explained my flight options and fares to me and helped me pick the best one as per my requirement.

Date of experience: August 18, 2020
Illinois
2 reviews
5 helpful votes
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They ruined my vacation. Gave me the correct date on my E-tickets, but transmitted the wrong travel dates to American Airlines! Cost me 700 to rebook, get the correct flight.

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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I believe they are a scam
August 10, 2023

I was told my flight was canceled after asking for my eticket many times then they wanted more money to book another flight, I was also told I would get my money back that was three months ago

Date of experience: August 10, 2023
Canada
1 review
9 helpful votes
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Scam scam scam LIES LIES
December 11, 2018

BE AWARE OF THIS COMPANY
I M A TRUE RESIDENTS OF CANADA THEY FALSEFY THE RESERVATION PRICES THEY WILL OVER CHARGE YOU MAKR FALSE PROMISES AND DELIBERERTLY SEND RESERVATION INFORMATION LATE
THEY WILL CHARGE ADMIN CHARGES AND REFUND AFTER MONTHS
YOU WILL BE FIGHTING WITH THEM FOR TIME IN TIME OUT
Do not trust them with your credit card info once charged very very hard to fight the charges

Date of experience: December 11, 2018
Washington
1 review
0 helpful votes
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Shine was amazing
February 9, 2017

Shine was so very helpful and I appreciate her helping me change my flight. I wasn't sure about the flight changes and she helped make it smooth and was so helpful getting me the changes made

Date of experience: February 9, 2017
Colombia
2 reviews
2 helpful votes
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Thanx
May 12, 2020

I was worried about the refunds after I cancelled my April tickets due to the covid-19 outbreak. But thankfully I got the refunds processed. Thanks to myflightsearch.

Date of experience: May 11, 2020
Florida
1 review
0 helpful votes
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He was efficient with my situation and went far beyond my expectations! Very kindly, need to change my flight and he was very efficient, very profesional and polite

Date of experience: August 17, 2017
Nevada
1 review
0 helpful votes
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My best expreance
August 20, 2020

Honest and genuine ticketing services. I would recommend everyone to try myflightsearc h. Honest and genuine ticketing services. I would recommend everyone to try myflightsearch.

Date of experience: August 19, 2020
Canada
1 review
0 helpful votes
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I accidentally booked a flight with Porter Airlines, through this site. I'm in Canada and Porter is a Canadian company so I was surprised to see at the end of my booking I was being charged in US funds, adding another $150 to my cost. When I got only a "Booking Number" with the promise of my "e-ticket" being sent by email soon, I was suspicious. After waiting three days, I started to investigate them and contacted Porter Airlines to see if they had any record of a booking for me. They had none. They told me I should have received a Flight confirmation number as soon as I'd booked.

I doubted I'd ever receive that so I booked again, directly through the airline, as I needed that flight, and I did indeed get a confirmation number immediately. But by then the price was much higher. When I wrote to them they told me they'd cancel the booking but a refund could take a while. I contacted my credit card company and was told I have to wait until 30 days after the purchase through MyFlightSearch before I can file a dispute because they don't consider this fraud. My flight dates have come and gone. Long story short, the $403 ticket has cost me nearly $1200. DO NOT EVER BOOK THROUGH MYFLIGHTSEARCH.COM!

Date of experience: March 29, 2023
France
1 review
0 helpful votes
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Good service
July 18, 2020

Spoke with Jason who was very nice and friendly. The representative helped me book two round trip flights at a rate which I couldn't have found on my own. Thanks for your help.

Date of experience: July 16, 2020
Texas
1 review
0 helpful votes
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Awful experience
February 24, 2020

I had typed in Frontier, and thought I was booking with them. I found the flight, chose it and booked. It wasn't until I was done that I saw I was booked with United through my flight search, and my dates had even changed. I received an email saying please give them time and be patient an e ticket would follow-it never did. I emailed and called several times. They did answer both saying please be patient they were working on it. I was informed the "team" that books the flights was off for the weekend and their system had crashed. I noted it had not crashed before they withdrew the money for the ticket, but they had no time to issue me a ticket before they left. On my second call to them I was told I would have the e ticket by Monday at 7:30 am their time. It is 9:03 am their time on Monday and no ticket and when I call I am told to leave my name and # and they will get back to me-have called multiple times with same results. I feel like they took over my booking, scammed me, and left me with nothing! Run from these people as fast as you can-you can't even go on line with an airline without scammers taking over.

Date of experience: February 24, 2020
Colorado
1 review
1 helpful vote
Follow H N.
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Complete Scam
Complete Scam, Over 80% of the good reviews are FAKE. They we're written by current managers at myflightsearch.com. In Feb 2020 I got an email stating they couldn't book my tickets because billing didn't match. I told them to cancel. They replied and said order is canceled and nothing would be charged. The next morning my card was charged. I Guess my card was Not good enough to book my ticket but was Good enough to CHARGE.
I called them and told the rep what happened. He said it was already reversed. Please allow 10-14 days. I then said it takes seconds to take my money but 14 days to get it back. He than hung up. Now they won't return my calls or my emails. The worst part is that they can now hide behind this Coronavirus. I still haven't received my 1700. 00 refund. This isn't chump change. GIVE ME MY $$$$$$$, I am no longer working. Company n employees are scamers there all in it together. The Attorney General should take them all down from the CEO to the care department for knowing, working and conspiring in the Biggest Internet Travel Agency scam. With the help of other readers on here. Let's work together. Let's get a class action suit going.

Date of experience: April 9, 2020

Overview

MyFlightSearch has a rating of 2.2 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlightSearch most frequently mention credit card, customer service and next day. MyFlightSearch ranks 219th among Travel Search Engine sites.

service
171
value
161
shipping
109
returns
145
quality
144