They do have some cute stuff, at a hefty price tag. I prefer "Unique Vintage" myself. That being said I have ordered from Modcloth before. The sizing range is all over the place. Even looking at sizing guide and taking my own measurements with a ribbon measure I can never seem to get the size right. It's like one thing will fit then the next is way off. Also I recently ordered two dresses during their cyber Monday/Black Friday sales. It said they shipped out a few weeks later, then a few days after that one of the dresses was refunded and is now sold out. Absolutely ridiculous. The other dress is stuck some place several days late and has no updated date for delivery. I just don't think they should take my order, hold my money for weeks then go oops this is actually not available.

I've been buying from ModCloth for about 4+ years now. I don't buy from there very often (it can be pricey) but over the years I've accumulated a fair amount of items from their shop and I've been consistently pleased every time.

I'm plus-sized and it's difficult to find shops that sell such a variety of style types, fun patterns, and flattering cuts.

I will say, though, if you're the type to buy without reading the review, it is always worth it to give a good read. Despite a vast majority of their clothes being top notch, there are always going to be some sub-par ones.
Though, their return policy is great, so if you choose to buy first ask questions later, they've got your back!

I've now ordered from Modcloth 3 times in the past month and each order has arrived quickly (4-5 business days). Just for reference though, I live in New York, so maybe the speed of shipping was very different for the people who complained. The dresses, shoes, and bag I got are exactly as I expected, and I'm really impressed with the quality for the price. Their stuff is adorable and you won't find anything like it anywhere else--believe me, I've looked. I'm going to keep ordering from them for sure.

I've ordered a few items from ModCloth over the past year and am very disappointed that they got rid of the free return shipping WITHOUT notifying members! They didn't send out an email or even let customers know about this "update" on their website. So now there are shoppers who are thinking they can return an item, but now can't unless they pay $5.99. I used to love this site, but now I won't shop here again. Shame, too, because there were quite a few other items I was going to order.

First, you pay for shipping to get the item. Then if you want to return the item, you pay to ship again. After it shows they have received it, it will take up to 14 business days to get your refund... or longer. I'm on week two of waiting (after they have received it) and still do not have my refund. Ordering online is risky but waiting this long for a refund makes it even riskier. I will never understand why it takes SO LONG. Just in case you didn't read the return policy before ordering something just be warned and make sure it's an item you want to keep. I hope I get my refund soon and will probably never order from them again. Very disappointing.

I ordered two dresses, a jacket, and a few necklaces after checking their return policy which stated free returns. It took almost two weeks to arrive.

Only one dress fit, but did not look good on me. The jacket and the other dress were strangely designed and did not fit. The most shocking were the necklaces, they were tiny and looked more like little girls' cheap jewelry. Given their size, materials, and design they were extremely overpriced. I am returning them all (except one necklace that was a final sale, $6. I will give it to my little daughter, but what a waste!). As it turns out, I do have to pay for shipping so this adventure cost my a total of $12. NEVER AGAIN!

At first glance modcloth.com looks like an amazing vintage-inspired online shopping haven. After placing several orders though, I'm realizing that 80% of their product is cheap crap you can find at the LA mart - made from cheap fabrics that will fall apart after the first wash. If I wanted to purchase clothing like this I would just go to Forever21. Their customer service is okay. Sometimes helpful sometimes not. I'm done being a modcloth shopper for now.

I have had only positive experiences with ModCloth! Sure, I've ordered a few things that needed to be returned for quality or fit, but most of the items I have ordered are quite unique and well-made! Besides that, the service at ModCloth is exceptional! My items always come packaged so neatly, which really does make ya feel good when you receive something in the mail - and I have found that their personal clothing brand - Bea and Dot - to have really cute and high-quality items. It is a fun place to shop with a variety of styles and prices. My favorite purchase has been an Eva Franco dress that was 70% off!

This site is amazing. First off, the style clothing they sell is nearly impossible to find in stores you can walk in to. Second, (if you read reviews and actually look at what the product is made of in the description) you can find very nice quality clothes. Sure, they're priced very high, but it's not like you'll find those styles in stores for any cheaper. Thirdly, their customer service is wonderful! I've never had a bad experience with them (and I'm one of those ask a million times a million question shoppers). My only dislike is their processing times every other order take a while. But, that's ok with me. :)

My shopping experience with this company was totally negative! This company is a total waste of time.
Clothing sizes are inconsistent and I had to return all my dresses. They may look cute on the site but they just don't fit properly and the fabrics look cheap in real life.

Also, it is obvious ModCloth does not value their international customers and their return policies for those ordering from without the US are much harsher than US ones. No exchanges for international customer too, sorry.

No more business from me!

I used to love buying clothes from Modcloth - they would send a little packing list that would double as a return slip for anything you wanted to return, along with a prepaid stick-on label. In the last year or so, everything has changed. Now you pay for shipping both ways on a return, and the process feels purposefully designed to be convoluted to discourage returns (you're gonna have to dig through your emails to find an order number, try to resize a return label formatted for a label printer, print multiple pages that must be included...) The dress I bought was missing a button, so I'm out $15 in shipping costs for a dress I'll never wear. They've lost my business for good.

I used to love Modcloth; I have so many pieces from them that I wear on a daily basis. The quality has never been perfect, but nothing in this last order fit well. All of the dresses I ordered were too big or too small, weren't proportioned right, had bad stitches, had no lining in lightweight fabrics, or had no pockets. I had to go out of my way to get them to issue me my refund, even though they've had my returned items for 12 days! Between this, the website losing customer information and faves, and no longer being able to exchange items instead of returning them, I will NEVER shop here again.

Since the moment I heard that Walmart was buying Modcloth, I became extremely hesitant to buy anything from them. I gave in on Monday 9/4 when they were having a decent sale and had a pair of jeans that I really wanted. It has been nearly a week (it's 9/10) and they still haven't processed my order. Before they were Walmart, my items would have been shipped by now and nearly home. I contacted customer support yesterday and she did nothing to rectify the situation, nor could she give me an estimate as to when my order would be shipped- let alone processed! Apparently if you choose to do the free shipping that they offer, they can just slowly process the orders and send whenever they want. If I didn't want these pants so badly, I would just cancel my order at this point. Absolutely ridiculous.