A C.’s Reviews of ModCloth & more

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Women's Clothing

4/1/16

I have found some great pieces BUT returns typically take a month to process and the free shipping option can take a solid 2 weeks before you see your items. I've been burned now for items I wanted for Easter and spring break because it's taking so-ooo long.
They have really prompt customer service but what good is it if all they tell you is "yeah it's gonna be awhile". Hire some warehouse/shipping/returns people!