I've now ordered from Modcloth 3 times in the past month and each order has arrived quickly (4-5 business days). Just for reference though, I live in New York, so maybe the speed of shipping was very different for the people who complained. The dresses, shoes, and bag I got are exactly as I expected, and I'm really impressed with the quality for the price. Their stuff is adorable and you won't find anything like it anywhere else--believe me, I've looked. I'm going to keep ordering from them for sure.