Katelyn N.’s Reviews of ModCloth & more

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Women's Clothing

12/12/22

DO NOT SHOP HERE! I spent over $300 on Christmas gifts from them! The package was never delivered and the company refused to replace or reimburse me! Terrible company with disgusting business practices! SHAME ON YOU GUYS!

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Jason B. – ModCloth Rep Over a year old

Hello, Katelyn. I am so sorry to hear your order was mis-delivered or stolen from your mail room. It is very unfortunately that these kinds of things seem to happen more frequently around the holidays. We are sorry about your first impression and experience with Customer Care and would like the opportunity to do better. A member of our team should be reaching out to you shortly to discuss how best to help. Thank you for your review.