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From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Nice coverage. I used it on different parts of my body including my face. However once sprayed, it will get on other things around you. When dried, you're fine.
I didn't fully understand the price. I was already charged and I thought that was if I kept it
The product needs to cover very bad vericose veins. It is not easy but does cover somewhat. A larger brush would be helpful to assist with spraying into brush vs. directly on leg. It takes a little bit to learn how to direct it to the correct place without it going on the floor and about the bathroom. Overall I did feel more confident when needing to wear summerwear and leave legs exposed.
I am going to keep and pay for current shipment but disappointed in color. Was told I had to call in order to report this. I dont have time.
I WAS NOT TOO PLEASED WITH THE PRODUCT - I EXPECTED IT TO BE MUCH MORE OF A FULL COVERAGE BUT IT'S NOT
Gives great coverage and stays put for at least 8 hours. Ordered Light Fair Shade and it matches. Love the brush that came with it.
I tried the foundation, but I was less than satisfied. The shade is not right & the look is not what I was hoping for.
In the ads, the makeup completely covers flaws; however, I do not have that experience. It is much drier than it looks in the ads and the coverage is nowhere near as good. Also, if I were to order again, I would get a much lighter shade.
Would not reorder. Worked fair, y well, but did not cover imperfections like I thought it would.
I love the ease of using this product. It brightens my complexion and makes me look younger. I'm really happy with the application brush, It makes the application of the foundation smooth and
Professional.
Works really well love how it goes on so smoothly and covers face really well.
I wanted to order more of the silk spray on foundation as I have found it to be fast and easy in the mornings with adequate coverage. But when I got the product it was LESS than HALF the amount of spray for the same price I had been charged previously. I called and they informed me they had recently reduced the size to this new size and that's all they offer now. They did make it write with the cost for me but I found it to be very sketchy.
It took me three days and multiple try's to get the order to go through. Also it appears they charged my card today even though it said I only owed $6. Plus they charged the extra $6.
Luminesse was easy to apply and lasted until I removed it The coverage was everything I was hoping for. The shade was too light and I would order a darker one next time.
One of the eye shadows I had ordered arrived damaged. I called the company and showed them the picture of the crushed shadow cake and they immediately replaced it.
Great except one combination set was out of stock.
I received just about every item and only wanted to try the airbrush spray silk foundation. I even stated that the site is very confusing and then recieved 6 items. I'd like to return the excess sent!
Confusing at the end showing what you are purchasing.
It works well but ordered the light medium and it is just too light for my legs.
Just difficult to navigate for awhile, then I was able to figure it out
The foundation I received was too light. I did not want powder as I can't wear it and I ordered the concealer and did not receive it.
Well, the color didn't match my skin so I am currently waiting on another color.
It's been good so far I wanted to upload my picture to make sure I have the right shade
Delivery was great but did not get the brush cleaner solution in my sister's starter kit which who that was for like I got with my starter kit.
I ordered one item and received 6 things that I did not order and which will cost me a fortune if I don't return them. I am a minimalist and will never use these products; there were no instructions or information on how to use them. I will next research how to return them.
Velvet Veil arrived with no product in the bottle. Very disappointing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members