Overview
Luminess has a rating of 3.8 stars from 7,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
Instant Feedback
You sent a lot of things in my package when I didn't order all of that, the only thing I ordered was something for 39 dollars and you charged me more than 100 dollars, it's not fair now what do I do with all that that I didn't order?
This makeup is so good! Great for aging skin. Does not clump into fine lines. It's litteraly like you are applying butter to your skin. It glides on effortlessly.
I had several discussions and asked forva cancelation and refund. I was finally sent the correct product with no auto fill and a cancelled subscription. The products seem ok but I was sent thevwrongncolir palette. I wouldn't spend more money on them.
I've learned that when you Spray your Foundation on the Brush only 1/4 of it lands on the surface of the brush. I had it all over the place.also foundation is Rubbery!.I learned that when I had to clean it off the mirror and sink.I've used Maybelline Eraser for 18 Years.I'll be 66 1/30/25 People say I look 45! Maybe it's the MAYBELLINE MAKEUP 🤠💋
Great color match and it is truly full coverage and SHOCKED for how light it feels on my face! I LOVE IT and HIGGGGHLY recommend! I did have a snafu though. My packing sheet said that I ordered 5 pieces so I called customer service and they said they fixed it. All I had to do once I got my package and saw that was call their amazing customer service and gave them my order number and they saw my previous call where the C.S. Lady had already fixed my order BEFORE it went out so they adjusted my order price accordingly...but i guess the true test will be when the trial date is over because I am def keeping this airbrush foundation! :)
My favorite makeup brand by far! Shipped and delivered quickly and I am do beyond happy with my purchase. I look forward to trying other products in the future!
Color was off I hated the spray fountain it did nothing but turn me orange but I enjoy the palette of make up with exception of how small it was for 50 freaking dollars I could of bought Mac make up for that price
Hey Natasha, We recently tried to contact you but were unable to reach you. We are sorry to hear the color received was too orange. We understand how important it is to find the perfect match for that flawless look. We do honor a free one-time color match and our team is dedicated to helping you find the ideal color for your skin. You can connect with our beauty experts by clicking this link: https://www.facebook.com/groups/luminesslive or by giving them a call at (888-222-6440). They are available to assist you from Monday to Friday, between 9:00 AM and 7:00 PM CST!
I'm super happy with the results of the products but one side of the make up brush that came with the airbrush system arrived broken and immediately fell out black bristles all over the bathroom floor lol I have plenty of blending brushes so not a huge deal just kind of annoying.
From the moment I received my package I have loved it make up deals light and covers very well. I may need to get a different shade to see how it does. I would recommend this product.
The air brush foundation is a good match, it feels light on my skin, and looks nice. I don't wear makeup daily, but for the $40 deal and the quality of the product it's a great value.
I love the product. I only need the full coverage foundation and blush nothing else. So hoping I can have a subscription for just those 2 items, so quick & easy to use.
So I they all my old makeup away due to it being very old. I thought I'd like the "Spray On" items BUT they are hard to use. The Blush spray never came out after I shakes it a million times. Maybe it shipped during a very cold spell?
I finally got the spray on foundation to work but now it seems like it's almost empty.
Not sure if I'd buy this again.
First make up was very orange.replacement was alot better.should have sample colors so customers could get it right the first time instead of picking from a picture
I was excited to receive this product as I have vitiligo and need extra coverage. The coverage is great and the airbrush quality makes it very easy to apply and feels light. My only complaint is that the product itself, and the blush product are very "glittery" which I do not care for.
I am a redhead with freckles and light skin, I marked light to fair and received nearly a white color spray almost porcelain which was disappointing. I do t feel there is a lot of product for the price
Terrible. I never finished my order and I received a lot of products that I didn't even have seen them on the website.
So, are they trying to charge me something I never have ordered? This is not legal.
You send me the wrong bottle, and I was charged for this, why was I charged for $42.00 I didn't receive the white bottle which is for dehydration instead u send me another foundaton. Please I'm I being charge for the whole product now. I hope I don't owe anything else.
Im 50, I have few wrinkles but I do have crepe skin. I had doubts about this makeup. I am loving it so far. Looks great and stays on for hours.I did go down 1 shade than what they had suggested, and it matches perfectly.
I selected the shade light warm and i used it once which made my face look orange. I shook it well as it said to do. I am not satisfied with this product. And would actually need a replacement shade or a refund. I also ordered only the air brush foundation and brush set and not the other two products...
Thank you for letting me try before I buy! I truly love this makeup! It helps with my aging pours on my face.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
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- Stafford, TX, United States
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Business History
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Deborah, We have recently tried to contact you but were unable to reach you. We are sorry to hear the foundation was too messy and we wanted to ensure you are completely satisfied. For further assistance with your account, please contact us back at 800-209-2718 Monday - Saturday 9:00am to 9:00pm and we would be happy to get you taken care of!❤️