Overview
Luminess has a rating of 3.8 stars from 7,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
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Bought the airbrush face and body coverage which is fine and works well although I think my shade is a bit light but the real star is the Airbrush baked tanning mouse---gradual tan, no streaks and They sent a great mitten to apply it on - looks like a natural tan
Only bad thing is o need to x out stuff I don't want.including the shipping insurance and the subscription. Nothing in cart about the free gift. I will be surprised if I get it
The primer felt great nice and cool. The foundation felt very silky. Great coverage. The products are wonderful. What I don't like is when you add things to your shopping cart. Your app adds more things to my shopping cart than what I added and they're very expensive things $39 here $36 here. I am on the budget and there's no way to remove those things from my shopping cart I did not want them I didn't ask for him but yet there they are. That to me is wrong very very wrong so even though your products are great I will not buy anything from you again because of your practice but trying to cheat people bye-bye Cheryl Diaz
Seems great. I hope the product works as it should. Excited to us
I was playing my games and your ad kept popping up so, of course, eventually clicked on it to find out more about the makeup and hoping that it's not another disappointment. I can't tell you how many times I've ordered something and I always believed it was gonna make a difference and that I wished it was already here so I can start looking fabulous.
So, I shake the bottle, spray some on my brush and the makeup glides onto my face. I always use a powder to seal it and I've noticed that my makeup doesn't wear off, even holds up in bad weather.
I am happy to be able to say that I was not disappointed.
P.s. Thank god we got past the "contraption" aka airbrush device.
It is always hard to match my skin tone, especially when you are trying to go by what's on the internet. While it's not an exact match, it had a light coverage feeling (I only applied one layer). I still need to wear it for the day to see how it holds up.
My first order arrived and works with no problems.my second order, the nozzle won't spray and customer service was quick to fix the issue. Still have not received that replacement but it has not even been a week
I love the Luminess and will be ordering again very soon. It has truly made a difference in my skin and is just the way I like makeup. Makeup that does not take hours to put on and gives me a natural glowing look
Received my order in a timely matter. Unfortunately, I was unable to try the color until 3 weeks after it arrived. On the package, it said you have 14 days to return it. So, unfortunately, it looks like I'm stuck with a color that does not blend well with my skin tone. :(
The quality of these products are awful, and when I tried to reach out to return them, 3 or 4 times, I never heard back from them & now they just started charging me a monthly fee of $104. Not sure what to do.
Easy application, coverage is beautiful, hides all imperfections with feeling caked on and doesn't settle into wrinkles but rather it gives you a beautiful, natural look 💞 The blush is perfect, giving you a natural looking glow on your fa.ce. My makeup shade was a little darker than I wanted, it otherwise a beautiful, long lasting finish.
Great customer service! For some reason my order originally had the wrong address on it. Something happened when I used my Paypal, it pulled the wrong address. Anyhow, I spoke a few times with customer service and they were very helpful and friendly. I waited a little longer, but it's worth the wait.
Was supposed to pay shipping, wghoch I did. After I received order, you were going to charge me the full amount. The amount charged to the credit card was not the amount agreed upon, nor the amount advertised would be the total cost of the "special offer". Hence, why I hesitate to buy anything from you. Please review my order and provide credit and charge me correctly. Thank you
I received good service and got advice on which color to pick and it was good so far. The only thing was, I did not understand it. I needed the finishing spray which in the process of ordering now and have not yet tried my product but will soon.
I only used the spray makeup and brush provided. I thought it went on very smoothly, and it lasted all day long and still looked fresh at the end of the day. I didn't try any of the other products, as I didn't order them, and have sent them back to you! I expect to be credited or not charged for them!
I ordered this to use as the full-body coverage it claims. I have spider & varicose veins & wanted to cover them, for an event I had to wear a dress for. It was a total failure. I even used primer before it & a setting spray after. I'm so disappointed.
But it will be good after some sun exposure. Some Issues with the delivery, date of delivery change a couple of times. And no really notifications about it. Just noticed because I checked when I didn't receive on the date was previously notified.
The ordering process was smooth. I ordered the foundation and primer. I love the way the primer feels and the foundation gives a really good natural finish. Only issue is how do I prevent the foundation from getting all over my hand when I spray it. As the width of the spray is larger than the brush and the instruction say to hold the can so far away from the brush. I love the products and will be sharing my like with others.
They charged me the shipping fee at first then they were supposed to charge me $63 and something cents if I decided to keep the products but they ended up charging me $141 and something cents. The product is good but the surprise isn't.
I'm not impressed with the airbrush foundation, I had high hopes. It dried my skin out more than it already is so I looked like a scaly mess but...the face pallet is perfection. It's the only reason why I didn't return it. Will I order again probably not
I ordered only the airbrush foundation with the face makeup kit, with out all the extras. Then I had to call customer service because I found out they had charged me for the extra items they offer which I had not opted for. When I finally received my items, the extras were in the bag anyway, and the rosewater finishing spray had cracked open and leaked all over everything. So I called customer service again, told them what had happened. And they said they would send me a new set, plus I was to keep what I had already received in the mail. All free of charge. Even though it took some time to finally receive my makeup, they were professional and took care of my concerns to my satisfaction. I was pleased.
The product is good. Its light weight, makeup remover is awesome. The only thing i would recommend is how to select your tone better. I'm of Hispanic origin, my skin is like 4 seasons. In the winter I'm lighter as the seasons change my skin gets darker because I'm in the sun more. I would need 2 or 4 different shades for my skin. How would your company be able to help with selecting more shades for myself and many others buying your product? How would your company promote something like this?
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
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- Stafford, TX, United States
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Business History
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members