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LuminessReviews 7,856

3.8

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From the business

Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...


luminesscosmetics.com
Stafford, TX, United States
+25
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Luminess Reviews Summary

The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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Iowa
2 reviews
0 helpful votes
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Not Received
December 12, 2017

I have not yet received my Luminess airbrush makeup. It is Monday, December 11. Your email was sent Sunday, December 10.
Where is my merchandise?
Thank you.

Date of experience: December 11, 2017
Colorado
2 reviews
0 helpful votes
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Not what I thought
December 11, 2017

I am somewhat disappointed in my air brushed makeup. I know how to use it but I don't Get the coverage I thought I would. Maybe it's because of my age. But I'm not sorry I tried it.

Date of experience: December 10, 2017
Michigan
1 review
0 helpful votes
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Didn't get all my stuff
December 11, 2017

Love the make-up but didnt3 get all my stuff my eye shadow and lipstick have ordered more make-up will see how long it takes to come in

Date of experience: December 10, 2017
Texas
1 review
0 helpful votes
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Love it!
December 11, 2017

I just received my kit and after 1 try with a little practice, I'm happy with the look and coverage. Feels so much better than my usual foundation.

Date of experience: December 10, 2017
Florida
2 reviews
1 helpful vote
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I found the product easy to use. The results were flawless. My only regret was not purchasing it sooner.

Date of experience: December 9, 2017