Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE. LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
It took me awhile to blend properly. Too thick on part of my face and too thin in other parts. Once I practiced, a lot, I could finally make it look normal.
Unfortunately the little clip that holds the stylus to the compressor was either broken or poorly made. It snapped off after only using lumpiness about 4 times.
I was not happy with the time it took to get my order since I paid for quick delivery but didn't get it. I still have a few items on backorder but other than those issues I am happy with the product and service.
The package cake damaged and there was a liquid item spilled all over the other items. Also I was completely unaware I would be charged more payments as the info commercial stated the price and what I would receive. It wasnt until I got my invoice that I was informed in small writing the details of further charges. Very misleading so I plan to cancel.
Yes, I received my order. Thank you. I try Luminess silk, I love it. This is first time that I made order and I cannot say a lot of words.
I do love it because I got it on time, and the product is nice although I chose the wrong color now I have to spend more money to purchase the right color
Like how it goes on and how it lasts all day! Maybe not the same amazing difference you see in the models, but it definitely looks better than my previous foundation. Still learning how to apply.
I watched the video and then blended my colors and it looked great. I am still practicing to get my perfect look but having a great time doing it.
I just received my first order yesterday and I am busy with Xmas and family reunion this coming week. Will watch the DVD and try to use it after the holiday season is over.
For some reason I thought it came with 3 color foundations but it came with two. Both colors (shades 10 and 12) for the deep were off. Shade 10 is gray (i dont know whos skin is that color, they need to reformulate) and shade 12 is a bit too dark. I wish they would ask you which two shades youd like vs just sending you the colors. But the machine itself is compact so doesnt take up too much space on your counter and the spray gun is easy to use. However, I was a makeup artist years ago and used an airbrush machine so I was already familiar. Not sure how easy it is for someone brand new to airbrushing. I will keep the machine but Ill probably buy airbrush makeup from somewhere else.
I am still learning how to use it, (I' m getting better).
Look out world, a new a new woman is stepping out.
I will never go back to traditional makeup! I LOVE IT! I was able to use it correctly the first time and am anxious to try different highlighting effects
It appears that I need to use more foundation than I normally use, to achieve the same coverage. I don't really care for that aspect of the product.
Hopefully I will get better coordination working this!... but love it so far
Have trie it three times now and am improving ever time. Love the lightness of the product
I am yet to try mines, I received my order during the course of this week and Im just waiting until after the holidays. Thanks much.
So far am ok with it. Foundation colors that came with kit do not much my skin color as good as I thought they would. 3 days ago emailed my picture as requested on your website to get assistance selecting foundation match but have not heard back from anyone!
I think there is a learning curve for me. I did the spray tan last night... and over did it. But I love how easy it is to use. I do have a leak though... I have to figure that out. Customer service is awesome though. I am going to keep trying to I get this right! THanks! Dawn
There is a learning curve to using this product. It's to soon to say how I feel about it. I will say, that I did find it easy to get a good color match for my skin tone with the two foundations by mixing them. It's going to take time to master the eye shadow, blush, highlighter and bronzer.
I received my order but need to cancel the second one. It was ordered by mistake. I will be calling you tomorrow. It took some time to get use to color silk but I think I have accomplish the goal.
The color is not right for my skin tone - I will need a different color palette as I everything changes to yellow/orangey color on my skin, but I love the airbrush.
So far I've only used it a couple of times, because of a very busy schedule. Both times the end result has been good, but until I practice a lot more, it takes MUCH longer to get ready--and time is of premium value to me!
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).