Liquidation.comReviews 242

I ordered a few lots and honestly, I was a little disappointed with stuff. I received so so items. Some of them in very bad condition and few Ok items but the point is somewhere else. I won in a good auction and paid immediately soon as the auction closed to be able to receive my merchandise ASAP but one package never came. So I open a claim on UPS and called customer service to let them know what is happening. They ask me to make a list from the manifest of the missing items which I did in the blink of the eye.
I waited another 8 working days and finally, they closed investigations. The package was never found and they told me that I am going to receive a refund and that's exactly what happened in their next move but because they have uneducated people working I got screwed up. They are refunding me the only shipping cost and nothing towards merchandise. I already calculated the percentage and I had facts in front of me when I called them again to ask how they came up with that number.
Of course, the lady that I talk to had no idea what I am talking about and she was defending her self in the way like I am the one how doesn't know the math and economy calculation in refund percentages. Anyway, I open the case at PayPal with all the facts that I have and Liquidation.com close my account soon as they received an email from PayPal about the case. I called them to confirm that and the lady said that if I ever complain about refund their policy is to close my account and kick me out from the Auction.com.
You know what, I was anyways out of that game but I wanna guys let you know where you going if you traying to do some business on the side.
Everything you see around on the Youtube or somewhere else is paid commercial in my opinion.
Be careful and don't buy from them junk.

I purchased 2 boxes of merchandise. The boxes were supposed to contain 114 items with a retail value of $3,800 +. One of the items alone, had a value between $700 and $800. That one item is the reason I was bidding on the lot to begin with. After opening the boxes and going through the items, I realized that the "Big Ticket" item was missing. In fact, I had over 50 missing items. I called customer support to voice my concerns. I was told that there was nothing that they could do. I was informed that I should have inspected all 114 items on site. I will never do business with these crooks again. Hopefully I can recoup some of my investment. I will definitely end up in the red. Expensive lesson for me. SAVE YOUR TIME AND MONEY! DO NOT DO BUSINESS WITH THIS COMPANY!

The first time, they sent to me some locked and Icloud locked iPhones(lose my money). Then I paid for 17 pcs iPhone 7 plus, and they just sent me just one different damaged mobile phone. Finally, in may last auction I paid for used iPhones 6s plus, but I received almost all of them completely broken and unfunctional devices.

Bought a lot of ties from The Tie Shop in Brownsville, TX advertised as "shelf pulls." Shelf pulls definition on the site states items were never sold but may have imperfections due to handling. Received disgusting smelly destroyed ties. Filed a complaint and was declined. Condition for the lot had been changed after the fact from "shelf pulls" to "salvage." Check it out - there are multiple auctions for shelf pulls and none for salvage ties by The Tie Shop. Do not buy. They will send you crap and switch the condition entry to get out of a return and refund of the order.

Ordered 30 pairs of cute and trendy jeans (mixed styles and sized). Received 30 pairs of Chun Fashions jeans, all the same style and size. Nothing that was pictured. Filed a dispute to return and get my money back and they immediately denied me and de-activated my account (not that I would ever buy from them again anyways).
I've tried to upload picture but this site isn't letting me.

The sellers on this liquidation site are allowed to say anything about the product they're selling... trying to unload is more like it. Everything is a lie, right down to what's even going to be in your shipment when it arrives, and liquidation.com does nothing about it. It's next to impossible to get anyone to respond to an email to their Customer Service department. When you call, expect to be on hold for 30 minutes before anyone picks up. Then when you tell them you received nothing but trash, LITERALLY TRASH, they side with the "sleaze bag" sellers and refuse to help.
TRUST ME when I tell you that "quality" is non-existent from any seller on this site. The manifests are all lies.
THIS SITE IS NOTHING BUT A SCAM THROUGH AND THROUGH!

I brought Mac Book Pro Touch from liqudation.com, this website status of item is return, its item description is Apple MacBook Pro with touch, but this is not touch bar version and item is heavily used even opened chase of this computer and sell me as customer return it should consider as salvage, all other 2 items are same condition used and should treat as salvage (TTS Mastertune Single Bike Mastertune Kit and Samsung Galaxy edge) I opened dispute against it says it will take "take up to 10 business days to complete" as per their email I called 2 times before 10 days they said it will take 10 days, call after 10 days if not resolved, after 11th day I called them they told I have to wait another 7 days; and explain upto 10 days means more than 10 days!. I seriously doubt liqudation.com customer support team is following bad practices, even I think some listings coming through customer service department or their relatives so they never want to take action against them, company should go through background check for their employees especially only favours sellers, there is some unethical relationship between sellers and costumers support team thats why bad sellers can still sell their items through this site I even think customer supporting team and others who works their have some wrong tie up sell grabaged item under their fake names.

I bought merchandise worth over $5000 electronics, Lenovo thinKpads and Samsung galaxy and Asus Eee pads, they estimated the merchandise for over $******* but when I opened it, It was a bunch of crape that doesn't worth anything. What I am showing here is a picture of a sample of what I got. Please Save your money and time. I don't write reviews at all, but this time I felt hurt very bad, and betrayed, so I don't want you to feel this same way.

I bought a lot of monitor classify as customer return for 1300 on Jan 14 2019. Upon pick up the package at the warehouse I notice the CPU in the package which suppose be intel 8700k with no model number on it all the bin are banned and the one of the high value monitor have no stand, so the warehouse convense me to still pick up the lot and give me a refund of 87.00.
When I got home after some test on the lot NON OF THE MONTIOR ARE working, they all have crack inside and there is no way you can fix those. There are 2600 out of 4000 MSRP are salvage units and I haven't test the rest of the goods yet. All the highlight item in the auction are in salvage condition. I file the online dispute and also call the customer service. The answer I got is there is nothing they can do and my online dispute will mostly be denied since I pick up the package myself. I understand as I bid on customer return there will be some units will not function, this is not first time I bidding on the site. But put a salvage lot and list as customer return is not the right way to do the business.

I won the following Transactions: ******* on Feb 6,2017, ******* on Feb 7,2017, and ******* on Feb 8,2017.

Later, on 13 Feb 2017, I scheduled an appointment to pick up the above 3 transactions from their Brampton location. When I went to pick up the items, the staff found items of Transaction No. *******, which I picked up.

The staff member said they could not find the whole Transaction No. *******, and few items are missing in Transaction No. *******. They said they will look around again, if found, will send them by courier, otherwise will ISSUE ME A CREDIT for missing items.

I waited for another 9 days for their response until 22 February 2017, then I sent an email inquiring about the status of missing items, and requested them to hold the items, if found, as I was travelling next day for a month.

When I came back from my travel I found one box of Transaction No *******, with all the items in it. But from the Transaction No. *******, we received only 2 TVs of 32", missing one 48" TV and another 32" TV.

I requested them to find out whether they were able to find the missing TVs of Transaction No. *******, if not, to issue a credit for the missing TVs. I phoned and emailed their customer service several times. At the end they asked me to file a formal dispute. I filed the dispute and still waiting for several months for refund. No response.

Orders cancelled without explanation, customer service takes over 2 weeks to respond and when they do they offer no solution and lie through their teeth. In the meantime the lot cancelled is claimed as not being able to ship while the seller merrily resists the exact same lot. Don't waste your time; you search for the right buy, bid, and monitor, then get nothing in return. Ended my account with them after more than 3 years as a customer!