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I bought a lot of monitor classify as customer return for 1300 on Jan 14 2019. Upon pick up the package at the warehouse I notice the CPU in the package which suppose be intel 8700k with no model number on it all the bin are banned and the one of the high value monitor have no stand, so the warehouse convense me to still pick up the lot and give me a refund of 87.00.
When I got home after some test on the lot NON OF THE MONTIOR ARE working, they all have crack inside and there is no way you can fix those. There are 2600 out of 4000 MSRP are salvage units and I haven't test the rest of the goods yet. All the highlight item in the auction are in salvage condition. I file the online dispute and also call the customer service. The answer I got is there is nothing they can do and my online dispute will mostly be denied since I pick up the package myself. I understand as I bid on customer return there will be some units will not function, this is not first time I bidding on the site. But put a salvage lot and list as customer return is not the right way to do the business.
Cheng Z.'s review of Liquidation.com earned 2 Very Helpful votes
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Sorry to hear about your experience. It appears you've had some success with us in the past, but this one did not measure up to previous transactions. While the majority of returns do have some operational and/or cosmetic problems, depending on a company's return policy, these items may also reflect a measurable amount of use. In addition, since most of these items are sent through a reverse supply chain (e.g. From a customer back to a store or a centralized warehouse), they can show signs of further handling. If you could message us here (either through public or private chat) with your username on Liquidation.com we'd like to give you a few 10% off promotional code for your next few purchases.