Liquidation.com

I spend 2100 for juck made 12 dollars i will never go back juck juck This place is a joke everone stay a way juck I talk to 6 buyer all say juck

Purchased the phone on January 31st 2023 for total price of $294.34. I ordered 3 Android phones through liquidation.com and they all came within a week. I could not connect any of them to any carriers in the US, they all said these are international phones. This was not described by the seller online. I went online to dispute the transaction. I never received any email confirming my dispute. I called Liquaidation.com customer service a few weeks later to find out my dispute was canceled due to no response by me. I explained the situation to them and they asked me to email their dispute department directly, which I did. And still no response to this day from any of them. I called them again a few days ago and request to speak to a supervisor. I got a call back from a supervisor named Karla who basically told me I am screwed and I will not get my money back. I asked to speak to her manager she said the manager doesn't deal with the disputes, her name is Natasha and does not have a contact number. NOW PLEASE GIVE MY MONEY BACK AND I WILL RETURN ALL THE PHONES IN THE CONDITION I GOT. STOP STEALING PEOPLE'S MONEY!

First (and last time using Liquidation.com). Purchased a pallet via auction for $650 on Nov 15th, 2021. Funds cleared my bank on the 16th. A few days later, I received an invalid tracking number. Called Liquidation to inquire and the rep said it shipped out the day before and it would take a few days for the PRO number to register. Gave 3 days for the tracking to show up - nothing, still showing as an invalid number. Called again, the next rep said it HADN'T shipped and that they were contacting the warehouse (Garland, Tx) and to call back. I gave it another few days and called back again. This time, the rep said she would email the manager of the warehouse, stating this was unusual as they have only 3 days to offload. I was instructed to wait and call back in a few days. By this point, I had my finger on my banks number to dispute the charge but thought I would give the benefit of the doubt. Called 3 days later and still nothing from the warehouse. At that point I stated CLEARLY to cancel the order. Rep said it would take 3-4 business days to process. Well, you guessed it - nothing was canceled or refunded. Called on the 5th business day and the next story I got was the ‘order can't be canceled until they've put a tracer on it'… Which takes 8-9 business days. Today, Dec 10th, the rep said the order is being canceled and funds will be returned within 3-5 business days. I doubt they're doing anything to make this right. I'll now have to wait a full 5 business days and then contact the bank to dispute. I can't even get them to send me an email confirming this. Please, for the love of Pete, DO NOT BUY from Liquidation.com

I have purchased four lots. One of reusable face masks, low quality that frayed after several uses. I chalked it up to getting what you pay. The second lot was embroidered baseball caps. I only received a few of the hats that were pictured. The rest were substituted for something else. It wouldn't have been a problem but the hats we were purchasing all referenced U.S. cities and state logos and one was a Made in the USA emblem. What we received were several caps with Nassau and the Bahamas embroidered on them. They were all decent so we kept the lot to avoid the hassle of returning them. The last two lots were won within days of each other. One was for a lab created loose diamond stone. I expected that the quality would not be what was stated, I did not expect that what I received would not be a diamond. After getting it appraised it was determined that the stone was actually moisannite. The last lot was for fashion jewelry. The jewelry pieces were supposed to be retail ready sets of earrings and necklaces. What I received was dollar store quality jewelry that I couldn't even give away. Some of the jewelry was rusted. Most of it looked handmade, not in a good way. One of the necklaces was made from a bottle opener. The paint!?! Was peeling on some of the jewelry. Some of the jewelry I received wasn't actually jewelry but pieces of fabric attached to clasps so that they could be called necklaces and some were broken. I requested a refund for the last two lots. I had to send in a letter from the appraiser for the stone and photos of the jewelry ( I received 540 pieces). I was granted a refund in both cases, but the sellers are STILL ON THE SITE. They are still selling the same items with the same descriptions. Both of these cases were clearly fraudulent, yet Liquidation.com is still allowing them to sell on their site. There is no way I will make another purchase from a site that knowingly allows scammers to sell on their site. The auction pictures are a few the pieces displayed as in the lot and it was stated as such. The other pictures are some of what was actually received.

I GOT SOME LAPTOPS OFF AN AUCTION THINKING THEY WERE GOOD. MOST OF THEM WERE LOCKED. THERE RETURN POLICY IS BAD. THE PHONE NUMBER DOESN'T EVEN WORK.

These items should be labeled "SALVAGE" because they have been used and are very old. When you labeled "RETURN" on an item it gives the expression that it is a somewhat new item used for short time and returned for minor faults. The items I got was model of 2009 and were badly used. There was NO PICTURE of the actual item when it was posted except for some new packaged boxes misleading us that it must late model and somewhat new with minimal faults. To my surprise after I received the items I went back to the ad it was still active and FOUND ONE PICTURE it looked like they just added it at the very end.
When I received an email of denied my dispute, I tried to call to speak with the person signed that email by the name of "Tasia" but the person answered the phone said there's no one by that name works there even when I spelled it to her.
The email mentioned that the funds will be released to the seller. So with denied dispute and not reaching to the person who emailed me, itI was helpless and I felt my $3090. 00 had just lost in the thin air. So I found the delivery invoice and emailed them requesting for a kind consideration of refunding my money. The seller returned a reply immediately and was very helpful and willing to at least refund a portion of my funds $1750 and I can keep the items. However he mentioned that it depends on liquidation.com but he will approved it. I send his letter to liquidation.com but surprised again when they emailed me back not to help me but instead THREATENED me for contacting the seller. I never heard from them anymore until now I got a response to my review.
In my pursuit to retrieve my funds I will contact each and every reviews here to join me on a joint complaint filed with the Better Business Bureau perhaps they may investigate Liquidation.com for some scams that they are knowingly doing with some of their sellers. So if you read this and you've been ribbed off like me? Please email me at *******@iminvestmentsllc.com so we can jointly file a formal complaint with the Better Business Bureau.
Thank you
Isileli

I brought Mac Book Pro Touch from liqudation.com, this website status of item is return, its item description is Apple MacBook Pro with touch, but this is not touch bar version and item is heavily used even opened chase of this computer and sell me as customer return it should consider as salvage, all other 2 items are same condition used and should treat as salvage (TTS Mastertune Single Bike Mastertune Kit and Samsung Galaxy edge) I opened dispute against it says it will take "take up to 10 business days to complete" as per their email I called 2 times before 10 days they said it will take 10 days, call after 10 days if not resolved, after 11th day I called them they told I have to wait another 7 days; and explain upto 10 days means more than 10 days!. I seriously doubt liqudation.com customer support team is following bad practices, even I think some listings coming through customer service department or their relatives so they never want to take action against them, company should go through background check for their employees especially only favours sellers, there is some unethical relationship between sellers and costumers support team thats why bad sellers can still sell their items through this site I even think customer supporting team and others who works their have some wrong tie up sell grabaged item under their fake names.

I own two stores in the Nashville area for the past 15 yrs. I use to purchase from Liquidation.com when I first started in the business. It is a big waste of time and money to buy from this auction site. I just wanted to share some of my experience so anyone starting out in the Resale industry won't make the same mistakes I did.
First, there are no unbelievable cheap deals when it comes to buying liquidation. If it sounds to good to be true, IT IS! Liquidators know what the product is worth and they are not going to sell it for less than what the liquidation market will buy it for.
This does not mean you can't make great money off of there product. My normal return is 200-300% markup. There are very few products in this world that you can make that big of a profit margin. But don't think a Liquidation company is going to sell you a $100.00 pair of Ralph Lauren jeans for 10 bucks. It's just not going to happen.
Second: you have to build long term relationships with GOOD liquidation companies and find out what their best deals are. That is the problem with Liquidation.com, these guys are there to just make a quick buck selling junk they can't sell anywhere else.
Example: I buy all of my clothing from LiquidationGeneral.com These guys have the best deals and highest quality on clothing. Nobody can beat there prices and I sell it for a great profit. I don't buy their jewelry though. I don't think it is very good quality and the profit margins are small.
Example 2: I like buying cosmetics from Via Trading but I hate there clothing. Their clothing is cheap and I find a lot of defects in the loads. Their cosmetics I have found to be of good quality and make a decent profit margin.
These are just a couple of examples that I have found over the past 15yrs. I deal with multiple companies to make great profit margins.
Just wanted to add one last comment. If you deal with a liquidation company for a long time and are a good customer of theirs they will notify you first when something special comes in or if they are discounting an item. This gives you first choice at the best items. You will have to build up a good relationship with them though. Don't call them up and say your going to buy a lot of product in the future and expect them to give you the same deal as a long term customer.
Hope this helps a few of you to not make some of the mistakes I did when I first got started.
Kathy