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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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If you love your frames but your prescription has changed just send your old glasses with your new Rx to Lenabal and in a few short weeks you'll be able to wear the frames you love with new lenses. No more having to buy another frame you don't like just so you can see. No more trying to find a frame similar to the ones you had only to find out those frames were discontinued. You save money, you save time and you keep what you already like.
It's like having a new pair of glasses. I turned an old frame into sunglasses, and they are now my favorite.
I had the lens replaced in a pair of glasses I really like. Everyone that I went to replace the lens wanted to charge enough to buy a new pair of glasses. But Lensabl gave me a good price to replace them. Did a great job. Have not had any issues.
My experience was wonderful. I had a great frame that needed to update the prescription of the lenses. Lensabl did that perfectly and rapidly. The CEO even emailed me at 11 PM to see if I needed help finishing my order. Now that's dedication!
These were my first pair of big girl glasses. I absolutely love them. Customer service at Lensabl is fantastic!
I have used this site twice and highly recommend. The price point for the value is excellent as is their customer service. Won't go anywhere else for lenses now.
Great customer service all via email. Always responded quickly to my questions and inquiries.
Fits as expected I'm pleased just took forever to get them
Best experience. Fast service and my glasses looks good. Will use service again.
Easy and affordable process to make readers out of a much-loved but no longer needed set of frames.
Like most of you I couldn't bare the high cost of new glasses/frames and a prescription for those glasses from my eye doc. So, I did some research and after some time I decided to go with Lensabl. I already bought my frames so all I needed was the prescription lenses. Lensabl made it super easy to order and customize my lenses. Shipping was simple too they send you a box or send you a shipping label and I use my own box to ship my frames to them. As advertised it took about 2 weeks to get my new frames with prescription lenses installed. The new glasses are perfect and I am quite happy! I have already told friends and family to go to lensabl for their next prescription lens replacement or a new prescription. Great Job Lensabl, I'll be BACK!
I paid a bit more for thinner lenses to match the style of my frames and added blue light protection. WORTH. My experience was quick, easy and very satisfactory. It took about 2.5 weeks- the quality is professional and the blue light protection actually works quite well. I can see clear as day through my favorite cheap frames. Only constructive criticism I can offer is to improve tracking capabilities to be more akin to Amazon since it does take reasonable time. Thank you Lensabl!
I was unsure of using this service, but let me just say TOP NOTCH!
I am so pleased, I will order again.
Also I saved a lot of money as I have very expensive lenses, add that to frames; Yikes!
I was a bit nervous using lensable at first but moving forward I won't go any other way. The process was fast, inexpensive, and the product is quality. I had a few questions regarding my transaction and the team was very quick to answer my questions. I am going to be sending in my sunglasses next to get done. Using lensable saved me lots of money.
I thought everything about this process was great, but the coating on these lenses is intense, it almost makes them look like a blue mirrored lens. People say they can't see my eyes in certain light... Not sure if I'm going to keep these.
I am still awaiting the delivery of a second pair of glasses - this is now a 2nd redo and the 3rd overall attempt to get this right. This process started in mid February and it is now April 8th. I cannot imagine why I would recommend Lensabl to anyone.
I sent my glasses in about a couple weeks ago. I received them back the other day and something is way off on my glasses. I get extremely dizzy and can't see out of them. I'm not sure if it's the quality of the glasses or wrong prescription was made. I have also emailed them two days ago and still haven't heard back which is why I'm leaving this terrible review. The customer service for me has been terrible so far. I hope they get in contact with me to resolve this or refund my money. As of now I wouldn't suggest them to anyone.
I could not be more happy with the service Lensible offered. The presses was very smooth and quicker then expected. I had a question about downloading a document and was answered right away. The frames came back very well packed and in their own protective case. Lensible cost for new lenses was 3 times less then what lenscrafters offered me for frames which I originally bought from them. I highly recommend Lensible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members