Overview
Eyeconic has a rating of 4.4 stars from 2,267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and insurance benefits. Eyeconic ranks 4th among Eyeglasses sites.
Instant Feedback
I really enjoy the convenience of Eyeconic's virtual try-on. We have shopped online for many years and it is always more simple to do online than in person. We get to look at the glasses we like and "try them on" before we buy!
I really appreciate how convenient and easy to use Eyeconic is. When using my insurance it's great to see the price that I'll pay so I know what I will be paying. I also used the "Try on" feature to make my purchase.
Eyeconic is great and easy to use. I love the try on feature and how my insurance is automatically used to adjust the pricing. Great site!
It take a couple of extra days to verify prescription so it adds to shiping time. That wouldn't be too bad but shipping seemed to lag. Even though you guys can't control that as much. Shipping seems to get caught up and got sent to wrong place then rerouted then took even longer then it should have For example my package arrived at shipping facility 30 min. Away from me on Friday. But I didn't get it until Monday because Saturday it was still processing. It would be so bad if it already didn't Other than that great website format and choices and pretty easy process. Good competitive prices.
I placed an order in January not using my full insurance balance. I tried to order today and was told the insurance had been used. I had to call and have the remaining put back on my account. I feel this is something a lot of people wouldnt do and therefor they loose the balance. The representaive I spoke with was nice and it was fixed BUT like I mentioned most people wouldnt have called!
Great avenue for getting the lenses that you need when you need them! Ordering process is smooth and easy to navigate. Delivery is always reliable and timely- thank you for all that you do at Eyeconic!
First off you say 120 off you lenses if you order 4 but it wasn't that you gave me the price after my insurance which wasn't the case last time. Also when I tried to directly upload a picture it never moved forward to shipping or payment I had to take a picture, save it to my phone and then still it took 2 times to get it ordered.
The website is very clunky, getting from the VSP site, needing multiple logins, entering the same information over and over. Also, why do I have to re-enter the prescription information when I have to upload a copy? That screams opportunity for error.
The virtual try-on was a great resource. I hate trying on glasses, and frankly, it's not a huge deal for me as I replace them so often, so doing it from my computer was helpful.
Very fast process and delivery! Got exactly what j ordered. Plenty of options. I do wish I could customize sizes, though I'm not sure if that is an eyeconic discrepancy or eyeglasses in general as this is my first time buying online. 10/10 would recommend and will use agsin
Would be easier if could order by exact size ie. 54-16-140
Very impressed with the variety of frames available. I am very pleased with the ones I selected and with the very sturdy case they came in. I was a bit hesitant to get progressive lenses, but they worked out fine allowing me to see the dashboard clearly, if necessary, while driving.
There's a huge selection of glasses to choose from. I was not able to use some features as my laptop camera is broken, but I am pretty sure I made the right choice.
This is the 3rd year in a row I've had a seamless experience ordering contacts from Eyeconic. By uploading my prescription and applying my benefits, I can easily make a purchase without all of the confusion that used to come with rebates/cost. It takes less than 10 minutes and they show up to my door - easy!
It's a great place to order glasses online. There's hundreds of frames to choose from, and the ordering process is simple and easy. I would continue to order glasses online this way for as long as I need prescription eyewear.
Eyeconic was so easy to use, the website was simple to navigate and find what I needed. Connecting my insurance AND my Rx was super simple and quick. Made even better by a speedy delivery. 10/10 will use again!
It was so easy to connect my vision insurance and submit my Rx. I am thrilled with having benefits that are accessible and easy to actually use.
Was a problem with my order that was my own fault in ordering. Eyeconics team quickly helped me re order my lenses properly and sent my glasses with the proper prescription. Will order again!
Ordering was easy we will see how glasses go
Virtual try on was hit and miss. Didn't find many frames I liked. The frames I received were not in the color I ordered. I'm not sure what was going on with the lenses but I was unable to focus with them on at all. Had to return the glasses.
I purchased my contacts this year and last year. I don't have a option for glasses. And these are medically necessary as I'm so near sited in the one eye. So, I have to purchase these. Even with insurance it's almost $1000 for the year!
Super easy once you you get insurance connected. Best prices around on great brands! Virtual try on makes even the pickiest teens have an easy time selecting glasses from the comfort of your couch.
Pupillary distance tool is a lifesaver (just do it 3 times and take the avg!).
Even the upgrades (anti-glare and sun reactive/bluelight) are cheaper than at the eye doctor. You also get them quicker!
Always recommend Eyeconic!
Excellent interface, love the virtual try-on! So easy to order and upload the prescription vs. having to enter every number of your prescription. Eyeconic lenses are crystal clear, clean easily, and for some reason, stay cleaner than other lenses, like they do not attract dirt. I have had 3 pairs of Eyeconic glasses and loved every pair!
Eyeconic's website was mostly easy to use and to order from. One part of the eye measurement system was fussy to use, but customer service was helpful. My new glasses arrive promptly and the order was filled correctly.
The PD tool is very fussy and difficult to use
I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!
I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Business History
Eyeconic® was founded in 2011 by VSP®, a not-for-profit organization. Our roots in vision care make your overall eye health and wellness a priority. The same level of care goes into every pair of high quality eyewear and contacts we sell.
YOUR EYES ARE IN GOOD HANDS.
It’s our mission to help you find the perfect-for-you pair of eyewear or contacts as well as care for the eyes behind them. With access to our network of over 38,000 doctors and free frame adjustments, you can trust that Eyeconic is always looking out for your eyes.
QUALITY YOU TRUST.
Every eyewear purchase goes through a 25-point inspection process to ensure it’s just right. But if you’re not fully satisfied with your purchase, returns are free and easy.
WHAT YOU SEE IS WHAT YOU’LL PAY.
Single-vision lenses are always included in the pricing. Plus, if you have vision insurance, you’ll see your savings as you shop.
OUR VALUES: INTEGRITY, TRANSPARENCY, EMPATHY, INNOVATION, INCLUSIVITY
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members