Eyeconic

I love being able to easily view different pricing with insurance and extras in order to get the best deal possible. The experience is so simple that my youngest son was able to complete his order without assistance.

There were several fields (including the rx exp date) with no labels, making it impossible to know what to put in them until errors popsed up.

The link on checkout to add a new credit card was also not functional. I had to go to my account and remove expired cards before I could check out.

Buying through eyeconic makes it not worth even opting in for eye coverage insurance. It is more expensive than if I ordered through Walgreens and I can at least use coupon codes with other retailers.

I almost bought my contacts from somewhere else just because my VSP Vision insurance would not apply unless I added the item at checkout, removed my insurance, and reapply it again. Please tell your developers to fix this. Thank you.

Sad that my favorite frames were out of stock, though I guess they're getting dated. Small semi-frameless lenses seem to be getting more and more scarce. As for the PD tool, tried several times to get it to work on a couple different browsers, but it kept failing. Ultimately found a pair of glasses that would work (I think), we'll see how they come out!

Tried taking photo or prescription, didn't work. Tried uploading it and didn't not work again. Then Affirm kept declining my card that is what I ended up paying with. I was quite frustrated with it all. I began trying 4/4/25. Then today 4/6/25 finally said to contact my doctor and just paid with the same card that was declined. Go figure.

I've used eye conic for many years and I've been happy with all my glasses. All you have to do is use the filter to get what you want and boom there's multiple choices. What I really enjoy is the virtual try on even though you may have some trouble at first with it.

It'll be really helpful if the "order status" can be sorted by family members, which will make it super easy for me to search which kid's prescription is which. Also, if the order status has a "re-order" feature, that'll be super useful, too.

I placed an order for my daughters contacts a week or so ago. The order status kept showing as 'pending verification.' Then, there was an issue with the prescription. Today, I learned (by ph) that I selected the wrong contacts. Why did it take over a week to learn that fact?!

I was able to checkout instantly and not retry a dozen times with no clear error. I even tried checking dev console and the network tab but there was no helpful error logging. Changed product and it was fine, stock issue?

I prefer to order my glasses year after year from Eyeconic. Shopping is easy, I just apply the filter that best fit the shape and size I am looking for then sift through the many different options. It is a much better experience than shopping at the eye dr., there is no pressure to purchase.

Not made to be used on a smart phone web browser. I kept experiencing issues when trying to use certain features of the site. It wouldn't do anything when I would select submit or other options like that. It took restarting the browser several times each time it happened to get it to work.

It was super easy to reorder my contacts using the prescription on file. My insurance benefits were automatically applied when I went to check out, and the free shipping timeline was very reasonable, too!