• 1-800-GET-LENS

1-800-GET-LENS

Overview

1-800-GET-LENS has a rating of 4.33 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. 1-800-GET-LENS ranks 23rd among Contact Lenses sites.

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Positive reviews (last 12 months): 79.4%
Positive
27
Neutral
3
Negative
4

Instant Feedback

137 reviews

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How would you rate 1-800-GET-LENS?
Business's Favorite Review

“Great price and low shipping fee without all the extra...”

Ashley B.
2/15/24

Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!

See full review
Top Positive Review

“Exactly as ordered”

Kathleen S.
3/18/24

Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.

Reviews (34)

Rating

Timeframe

Other

Thumbnail of user tifaneys
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

Easy ordering and fast shipping. Everything was there with instructions on how to file for the manufacture rebate. Easy peasy.

Thumbnail of user miguelh210
1 review
0 helpful votes
March 19th, 2024
Verified purchase

It seems like a scam to me that they sent me 30 boxes of contact lenses that I bought, with an expiration date of less than one year. Why130 didn't they warn me before shipping the glasses? They send me what they have to throw away. Abusive

Thumbnail of user amitl14
1 review
0 helpful votes
March 30th, 2024
Verified purchase

First time I've used this company and very happy with how quickly it came after they verified my optometrist prescription which was also very quick.

Thumbnail of user markt2603
1 review
0 helpful votes
March 27th, 2024
Verified purchase

It was a pleasant surprise to find out that 1-800-GET-LENS was able to fill a prescription for Rigid Gas Permeable lenses. Ordering was simple, price was good, delivery was fast and lenses fit perfectly.

Thumbnail of user tatyanat41
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Was super surprised on how fast I received my contacts through the mail! Last year I ordered contacts through Standard Optical & I never received them going into the new year & got a partial refund when I never got my order! But with 1-800-contacts, it was way affordable, super easy, & way reliable! Highly recommend.

Thumbnail of user kennethw1379
1 review
0 helpful votes
February 21st, 2024
Verified purchase

The checkout procedure seemed a little harder than it needed to be and I didn't realize until I hit the enter button that the $85 discount is not a discount at all, but a prepaid charge card that you may or may not get in 10 to 12 weeks if you jump through all the hoops, they require in the application.

Reason I chose this business:

Not the lowest price but still competitive and I just got tired of shopping. Especially the ones that add a $186 processing fee to mail 4 boxes of contacts:-)

Thumbnail of user kathleens2637
1 review
0 helpful votes
March 18th, 2024
Verified purchase

Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.

Thumbnail of user rainelles
2 reviews
0 helpful votes
April 9th, 2024
Verified purchase

Very easy to order and my downloaded prescription made it even faster, prices was very reasonable also

Thumbnail of user christianh519
1 review
0 helpful votes
March 24th, 2024
Verified purchase
• Updated review

It is so easy to reorder once you've placed your first order. It's a snap! Thank you for making it so easy! Chris Hoy

Reason I chose this business:

Good quality contacts! Easy reorder!

Ordering was very quick and really easy!
August 28th, 2023
Verified site experience
• Previous review

Ordering was very quick and really easy! Best prices than anywhere else! Thanks!

Reason I chose this business:

Price, Price, Price

Thumbnail of user stephenr599
2 reviews
0 helpful votes
March 18th, 2024
Verified purchase

Great site llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Thumbnail of user kevins3730
1 review
0 helpful votes
March 20th, 2024
Verified purchase

Excellent! Ordering was effortless and i received my order well within in the time stated when my order was placed.

Reason I chose this business:

Because of personal reviews

Thumbnail of user brandil241
1 review
0 helpful votes
April 10th, 2024
Verified purchase

They arrived in perfect and effective timing. Well packages..

Thumbnail of user angieb459
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Easy to order, no problems and received the order within a couple of days.

Thumbnail of user garyd1445
2 reviews
0 helpful votes
March 29th, 2024
Verified purchase

Excellent shopping experience.I am glad I came across your website.I will be shopping with you guys from now on! My only thing is: I would like the boxes marked "L" and " R" for convenience!

Reason I chose this business:

To be honest, the rebates caught my eye when I did a Google search.

Thumbnail of user ericap429
1 review
0 helpful votes
April 14th, 2024
Verified purchase

The process was east and fast. Shipping was a little pricey but overall I had a good experience.

Thumbnail of user davidp6074
1 review
0 helpful votes
March 18th, 2024
Verified purchase
• Updated review

Ordered these in Jan. Had to resend the prescription 3 times - finally spoke to a girl who couldn't understand the prescription so I canceled the order. Got a call back and spoke to a great knowledgeable woman reordered - she called me twice to make sure everything was correct I'm confident we are good
Weeks go by, I email to ask status - and I'm told to be patient HARD CONTACT LENSES take time - maybe they do I don't know I ordered SAFETY GLASSES...they arrived to day, lenses good - frames correct - safety shields MIA - did I triple check in FEB that the shields come - was told of course standard they are safety glasses...but they didn't come - super frustrated would not order again

Wouldn't submit Hard yo see why
February 1st, 2024
Verified site experience
• Previous review

Wouldn't submit
Hard yo see why

Reason I chose this business:

Only place with the OG94

Thumbnail of user briellec12
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

So much cheaper than the eye doctor for the same quality!

Thumbnail of user alyssag277
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Shipping was very slow and uploading a prescription is not that easy

Thumbnail of user leeh1033
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

I had to order 4 boxes to get the rebate. I am supposed to receive a rebate form by tomorrow for $85.

Reason I chose this business:

Less expensive

Thumbnail of user carolynw1261
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Made very easy to order and very prompt on delivery.

Thumbnail of user ashleyc1888
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Quick and easy. Got my contacts in 2 weeks. Will use again for future purchases.

Thumbnail of user thomash2572
2 reviews
0 helpful votes
April 13th, 2024
Verified purchase

Easy, but this last little bit makes me put 50 something extra letters to submit my experience :)

Thumbnail of user mariab2781
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Easy online process and fast delivery - No problems - would purchase again - Thank you!

Thumbnail of user marlag108
1 review
0 helpful votes
April 4th, 2024
Verified purchase

First my order was switched delivery date after I got a delivery date saying they didn't have the ones I needed at time, also very expensive. Will not order from here again

Thumbnail of user apiffanyr
1 review
0 helpful votes
April 5th, 2024
Verified purchase

Quick, easy and affordable prices for contacts will purchase again.

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From the business

Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.

Business Highlights

  • Brand name contacts at 50% off
  • Large inventory of contact lenses
  • Award winning customer service

Business History

In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.

Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.

Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.

Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.

In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.

Company Representative

Thumbnail of user jeffp98
Jeff P.
Typically does not respond to reviews

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