LensablReviews 6,338

I ordered a wrong prescription and a customer service rep (Julie), couldn't have been more helpful and attentive. I've shopped the rest but Lensabl is the best!

Last time the item was shipped to wrong address, which I was able to track with the tracking number. Despite numerous attempts to resolve I was told there was no way to replace order or get a refund.

Online procedure for progressive lenses was easy. Had my doubts but the finished product is great. The fields in my lenses are spot on. Really happy with my purchase

I sent my favorite frames that I purchased online (hard to find) and purchased the lenses from Lensable. They sent me a postage paid box, I placed my frames in the box and shipped it to them. They manufactured the lenses to my specifications, installed the lenses in my frames and shipped them back to me. The lense were excellent they are high quality and fit the frames exactly. I'm quite pleased and recommend their service.

This is my fourth purchase, though the first three have just been replacement lenses. I'm sure this one will be as good! Thank you!

My first experience with Lensabl was GREAT. Their staff were very easy to work with, and understood what I needed and wanted, and supplied me with awesome lens in my old time frames.

Previous experience was seamless, I previously recommended Lensabl to many people. So far I am not impressed with current service level.

Replaced lenses in my bose audio frames.

Overall, I've been happy with my glasses from Lensabl, however, I found their communications lacking. For instance, I waited and waited for a pair of glasses only to finally log on and see a note that they needed a photo of my ocular center before they could make the glasses. Why was this info not requested when I placed my order, and why wasn't I contacted to let me know this was the hold up?

I was amazed on the quick turn around on getting my new lenses on my old frames. Especially when I was told they would not be able to be re-lensed by other local optometrists. Very thankful to have found Lensable to accommodate my needs!

Love the service but one of my previous lenses wasn't right and when i tried to apply the discount customer service gave me to replace them, it didn't work.

Was told by email I had 90 days to provide pupil distance. Lensabl went ahead and made lenses before I provided this information. I was also going to clarify at the time of submitting PD that I wanted reader prescription lenses, not single vision lenses. Lebsable made lenses without getting this info from me. Lenses are useless to me. Waste of $250.

I've replaced lenses in two different frames I already own. There was a different Rx each time and both jobs were completed quickly and perfectly. I've just finished ordering a third replacement for yet another frame I already own!

Lensable make it easy to keep your old favorite frames in the rotation with updated prescription. They can even put custom prescription Transitions Xtractive with mirror finishes in your old sunglass frames! It's sooo cool! I haven't worn contacts since I found Lensable over 10 years ago. Cuz we all know the only reason we wear contacts is so we can wear cool sunglasses. 😎

I recently had cataract surgery and my prescription changed. I have MANY pairs of glasses — didn't need to purchase any new ones. My son told me about Lensabl, I tried it and was SO pleased, I sent all of my glasses in for new lenses! So easy and lenses are perfect! Thank you Lensabl!

Product is great but service is not great if there is an issue. I still hate the last lenses I had put in my frames. Lensabl did not solve my problem or offer any reasonable compromise.

I love the idea of replacing lenses into still useable frames. Frames can be very expensive, and I have difficulty finding frames I can wear.