Can you share a success story using Lensabl?

asked by Joseph S. on 2/4/19

5 Answers

I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!

Helpful (1)

I have had one experience and it was a success from start to finish. It was all around a perfect customer experience. I won't ever go back to buying lenses from my optometrist.

Helpful (1)

No success story sadly customer service is a huge joke

Helpful (0)

I had an old pair of vintage frames that were in a state of disrepair. I was quoted $1,000 for my eye glasses store to fix them. Lensabl did it for $130 and, in addition to replacing the lenses, they fixed the frame and added new nose pads. They whole thing took several weeks, but it was well worth it.

Helpful (0)

The first set of lenses they sent me didn't work properly. I was ready for a hassle, but they couldn't have been nicer. Returned the frames, new lenses for free. This time, perfection. I'm a client forever.

Helpful (0)

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