asked byon 12/14/18
I'm leaning toward scam. Maybe they are good for single vision prescriptions, but my order for transition progressives has failed three times or so they tell me. Starting week seven and still no glasses. They have promised one more week we shall see. Communication is terrible. You cannot call today or in. And chat function on the website does not work; it's just email. Really regretting falling for their cool, slick ads.
Scam. They do not honor their warranty or their product and couldn't care less about what they deliver back to customers, even to the point of destroying frames in the process. All this and no refunds for a terrible product which was poorly executed. That is the definition of a "scam". Would not be surprised to see them vanish.