Is Lensabl a scam or a legit company?

Question

Is Lensabl a scam or a legit company?

asked by Chris U. on 12/14/18

15 Answers

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Rosa G. on 10/23/19 · Answer 1 · 2019-10-23T06:12Z

Rosa G.

on 10/23/19

I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.

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Cole S. on 3/11/20 · Answer 2 · 2020-03-11T02:34Z

Cole S.

on 3/11/20

Based on my experience with Lensabl, I'd say scam.

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Christina M. on 11/12/19 · Answer 3 · 2019-11-12T03:54Z

Christina M.

on 11/12/19

Lensabl is definitely a legitimate company with excellent customer service and superior product.

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Drew P. on 3/11/19 · Answer 4 · 2019-03-11T12:57Z

Drew P.

on 3/11/19

Lensabl is legit. Have an additional set of frames getting lenses made right now.

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M S. on 4/6/20 · Answer 5 · 2020-04-06T11:59Z

M S.

on 4/6/20

It is a poorly run (that's being charitable) company with a questionable customer service ethic. Their quality control is poor to non-existent and they will not refund mistakes.

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GIL G. on 1/22/20 · Answer 6 · 2020-01-22T12:45Z

GIL G.

on 1/22/20

Too early to tell. Starting to think it is a scam.

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Daniel S. on 1/21/20 · Answer 7 · 2020-01-21T05:58Z

Daniel S.

on 1/21/20

They are legit but possibly understaffed (see my review)

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Madison H. on 12/27/19 · Answer 8 · 2019-12-27T01:15Z

Madison H.

on 12/27/19

This is a great place that provide quality lenses for your frames.

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Rika S. on 6/7/19 · Answer 9 · 2019-06-07T09:41Z

Rika S.

on 6/7/19

Absolutely legit. And customer service is top notch if you ever bump into a problem. You and your frames are in good hands!

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rebecca m. on 2/4/19 · Answer 10 · 2019-02-04T01:32Z

rebecca m.

on 2/4/19

Totally legit! I sent them my new frames, they put in the lenses prescribed to me, and they are perfect!

Helpful (1)

Deborah B. on 1/30/19 · Answer 11 · 2019-01-30T09:47Z

Deborah B.

on 1/30/19

Lensabl is a legitimate professional company based out of Los Angeles. The product quality and customer service is top-shelf. It's a niche service that can provide a solution to a number of lens needs at a fraction of the cost of using a traditional optometry facility.

Helpful (1)

Mike T. on 1/12/19 · Answer 12 · 2019-01-12T03:45Z

Mike T.

on 1/12/19

A legitimate company. I am thoroughly pleased with the quality of their work and their great customer service.

Helpful (1)

C V. on 12/14/18 · Answer 13 · 2018-12-14T03:15Z

C V.

on 12/14/18

They're legit and they're great at what they do. I found lots of value in their product and they support it well.

Helpful (1)

John O. on 6/5/20 · Answer 14 · 2020-06-05T06:46Z

John O.

on 6/5/20

I'm leaning toward scam. Maybe they are good for single vision prescriptions, but my order for transition progressives has failed three times or so they tell me. Starting week seven and still no glasses. They have promised one more week we shall see. Communication is terrible. You cannot call today or in. And chat function on the website does not work; it's just email. Really regretting falling for their cool, slick ads.

Helpful (0)

Andrea H. on 3/20/20 · Answer 15 · 2020-03-20T11:26Z

Andrea H.

on 3/20/20

This company is totally legit. I'm a very satisfied customer.

Helpful (0)

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