Overview
Eyeconic has a rating of 4.4 stars from 2,284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.
Instant Feedback
Very quick and easy. Loved the virtual try on. Thank you.
Site was easy to use and order. Glasses came fast!
My daughter loved her glasses and I appreciated the convenience of picking them out online.
Pretty easy. Just wish there were more high end brands to choose from.
Very easy and fast except for needed a new eye exam - which slowed the process.
This is my 3rd try because my rx was from 2022 less than a year ago - but I had to get a new rx today and start the order all over again. This is crazy because you had all of the order information but you made me re-enter everything. Very poor customer service.
I returned my glasses as they were much bigger in size than what appeared on line. Did not like.
Quick and easy. There was great convenience wit the service.
I love the easiness of reordering. And fast delivery.
Great service and porcess.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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I ordered glasses since this was the only site that my eye car provider covered. Initially the selection was lacking vs other online glasses companies. Since I just wanted to get my glasses allowance for cheap I went forward. When receiving the glasses I noticed they were blurry and hurt my eyes. I took them to my doctor and found they not only was the prescription different than what I provided but the PD was also wrong. I returned them to get remade to be told that frame is not available anymore. This was a truly terrible experience and Id highly suggest avoiding this company and spending a little more at another site or just order through your eye doctor
Was great. No fault of your own, as i work in a construction field that is all does, flying debris. Wish there were better ways to protect glasses from those types of scratches. Once it starts, it doesn't end.
Very informative. Able to shop without confusion, worry or stress. Wonderful selection. Awesome price ranges and discounts. Designer options available. Virtual try on and 3D view. Great online shopping experience.
Everything is organized on website which makes it super easy to use and find what I need. The checkout process is painless and straightforward. Shipping is always in a reasonable time. Links up great with insurance - best way I've ever been able to order my contacts.
Customer service folks have redeemed the company. They are friendly, helpful, and knowledgeable. The website is sub-par at processing orders, and HSA payments. I encountered numerous server errors, problems applying insurance benefits that I have applied previously without issue, and card processing errors that did not fail a year ago, but do fail now.
More frame and lens options would also be nice.
My first order I placed it 3 or 4 weeks ago and it got cancelled but I felt as though there was minimal contact with me, i didn't notice it until it had been a week past when the glasses were supposed to arrive. I needed them pretty badly and I would have ordered again immediately to get them asap. I didn't see an email, no texts, I had to log in and check the order status, which was actually a little weird to find.
Using insurance you would think you would be getting a better deal. Unfortunately shopping for contacts, for a year supply the cost was $750 with insurance. Shopping and ordering at Costco same exact type of contacts price was $709 without even using insurance.
I did order a pair of glasses for a quick emergency back up with current prescription no fancy add on's just the new scrip, grey transitions lenses(free), no additional AR or lighter lenses options just the basic.
It's nice to be able to take advantage of my insurance benefits without having to deal with a salesperson who's trying to get me to purchase more than I need. I appreciate that this online store exists. They only thing that would make it better is if I could figure out how to use the same account for two people on the same insurance. Can't figure it out.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Business History
Eyeconic® was founded in 2011 by VSP®, a not-for-profit organization. Our roots in vision care make your overall eye health and wellness a priority. The same level of care goes into every pair of high quality eyewear and contacts we sell.
YOUR EYES ARE IN GOOD HANDS.
It’s our mission to help you find the perfect-for-you pair of eyewear or contacts as well as care for the eyes behind them. With access to our network of over 38,000 doctors and free frame adjustments, you can trust that Eyeconic is always looking out for your eyes.
QUALITY YOU TRUST.
Every eyewear purchase goes through a 25-point inspection process to ensure it’s just right. But if you’re not fully satisfied with your purchase, returns are free and easy.
WHAT YOU SEE IS WHAT YOU’LL PAY.
Single-vision lenses are always included in the pricing. Plus, if you have vision insurance, you’ll see your savings as you shop.
OUR VALUES: INTEGRITY, TRANSPARENCY, EMPATHY, INNOVATION, INCLUSIVITY
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members