Always good service and no problems! Have ordered and received proper shipment on time with friendly and helpful service!
When you have 30% discounts is the best. Always I buy when you have this deal. Good customer services. Good prices and good products.
Kohl's is the store I shop at all the time. Love the selection and the coupons and Kohl's cash. They are great about returns.
I have ordered numerous items from Kohl's. I love their prices, service, and quality of items. I especially love the Croft and Barrow merchandise.
I order a lot of clothing on this site and love their prices and great the quality of their clothing.
Kohl's always delivers! And the sales are fabulous! And always a coupon to use! Great site and best sales!
I love shopping at Kohl's and getting rewards and Kohl's cash. Now getting Kohl's cash on returns is even better.
Great deals, great coupons, great bonus and earning points. Great products! Great pricing! I recommend to everyone and shop stores and online weekly!
Lots of choices in all departments, fair pricing, and my dealings with customer service have always been good
Best site to support people were professionals me explain about my packages, keep up the good work, thanks
The stores are nice, selection decent, prices fair, but it's far from my first choice of store to shop at.
Great clothes and daily specials. I love using my Kohl'so bucks. There are quality items marked down 75 to 80 percent off.
Have ordered online from this company multiple times and again missing parts. I'm done with kohls. Walmart is cheaper anyway
Kohl's is the best site for online clothing. I bought many dresses, shoes etc from here and prices are also very economical.
Over priced, rude, doesn't offer military discounts or ship to store options. I'll shop somewhere else you just lost my business!
Poor customer service -- inconsiderate, poorly trained, limited English, unapologetic. Worst shopping experience of my life.
They offer over a year return policy which is really good and pain less returns if breaks down or anything
I left this review with Kohls.com and was told it was moderated and would not be published. So much for honest feedback on their site.
Poor online ordering experience. Couldn't log into my account because the system was down, so I had to check out as a guest. Then they sent the wrong color and am given only option to return it online. No option to communicate with someone online to fix it so I had to go out to the store (Jackson, MI). Once at the store there was no clear directions to returns so I went up to the checkouts right by the front door. They were not busy 1 customer at check out and one just getting into line. As I walked through the door a cashier greeted me. I walked around the maze to get to checkout. There had been 3 employees discussing something and one checking out someone. I thought ah cool, np I will be in and out in no time. I was wrong. 1 of the 3 other employees that has been disusing something came over and opened a second line. BOTH cashiers were painfully slow and both started having issues with items ringing properly. It was only after standing 15-20 minutes waiting for them to finish at least 1 order, a manager came up to help them. As she came though glancing over at me with my package with shipping info on it she told me returns were in the back. So I go back to returns and the only thing they can do is return the item and reorder the right one since it isn't in stock at the store. Would be fine except it was a sale item and I have to pay full price for the reorder and if I want the price difference back I would have to wait for the full priced shoes to come in, then take them back to the store again for a refund and re-ring. I live 15 minuets from the store there is no way I am wasting all that gas because you couldn't send me the right shoes in the first place. I returned the shoes and wont be shopping there anymore.
They sent wrong item, i had to pay for return shipping and they took away the kohls cash i already used
Overview
Kohl's has a rating of 2.4 stars from 889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kohl's most frequently mention customer service, credit card and order online. Kohl's ranks 4th among Department Store sites.
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- Milwaukee, WI, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members