Kohl's

If you earn Kohls cash on a purchase or spend Kohls cash you might have a problem if you try to return something. I asked cust svc if you could decline kohl's cash and they told me you could not but you can divide a larger purchase into several small ones under $50 each so you will not earn kohls cash. That is pretty messed up.

Also I noticed the quality on a lot of their merchandise is below Wal Mart's quality and they are rediculously over priced. I will be closing my account and not shopping there anymore. Its not worth the hassle.

I like kohl's. I go into the store a lot. For back to school clothes shopping, I saw a lot of things I liked for my daughter on their website. We went to a kohl's store to shop, and they hardly had any of the things that were on their site. So instead, I ordered online. The clothes took SO LONG to get to me. They use FedEx Smartpost apparently, but do not tell you this when you check out. FedEx Smartpost is lowest priority for both FedEx and the USPS. It also says that items may be packaged separately if necessary, but I didn't expect to get 20 different tracking numbers for each individual item! And they were all sent to different random FedEx Smartpost locations and different states! It was so hard to keep track of what had come and what had not, and I had individual items arriving over the course of weeks. Will never order online from them again!

I was not able to return an item due to their antiquated system and had to waste gas and a hour round trip to return once the glitch was resolved. No coupons or gift cards to make up for the additional cost and time wasted. Watch your Amazon returns closely because kohls messes up and you may not receive your credits. Today while returning an Amazon purchase, I waited on a very long line and was forced to stand next to some woman's slobbery dog that bothered everyone passing by. I had to go home to get my rescue inhaler. What kind of store sells merch in a barn like atmosphere? It was disgusting and it took me two hours to breathe normally. I called customer service and no one was concerned. Who wants to buy clothes with dog dander all over it? So gross.

The first time I heard of kohls I was excited! A higher end discount store sounded amazing! Then I started looking at the sales they had and realized I wasn't really getting any discounts at all. It's the worst! I'm actually spending more money because I'm being forced to think that everything is on sale. Terrible store plus the customer service is a nightmare. If something is given as a gift and you don't get the gift receipt they only exchange it for store credit. So when I got really cute maternity clothes that never fit right no matter the size on the tag they wouldn't do anything except give me store credit :(

Hike up the prices... Then mark it down to scam their customers. Always look up prices if you want to buy anything pricey. Price at kohls will be 200 but on sale for 150... But you can find same exact product at target for 80. Stupid return rules. If you don't have a receipt forget about it. Youll get the lowest possible return price. Bought earrings for 225. On sale for probably 180. Were missing diamonds and broken. Wouldnt allow an exchange and only wanted to give me 40 dollars for their broken item. The clothes seem worn out out and 9 times out of 10 will have a hole in it. Very hard to find something decent. Better to shop elsewhere. Save your time and money.

The Khols shopping site is VERY friendly that my great grandmother could navigate. The pictures are right on, you can zoom and roll over, the colors ot the products are spot on, the check out is quick, secure and gives you the opportunity to either change your mind, add on or hold it. I don't rec. Holding as the items go fast. Their sales and money saving campaigns let the customer know they really have a handle on the current economic climate. PLUS there's a real live person you have access to if needed. The shipping time is accurate and reasonable. They also have their own customer reviews and are interested in customer satisfaction. So far, 3 years, the items I've purchased through Khols have worn well and receive a lot of compliments. Some items I highly rec. Are the NutriBullet, and Chaps Sleepwear~comfy:-)

I tried to order my kids some toys for their birthday/ christmas. It kept kicking me out of a promo code I was using! So I sent an email to customer service. Never heard back from them. Tried again today and I had to login as a guest because all of a sudden I can't log in ( btw, they have NO TROUBLE with me logging in to pay my bill though...) So I called customer service after waiting two weeks for a response and I got some Indian guy that wants all my personal info. No thanks. I'm never shopping on this badly programmed site with crappy customer service again!

** oh and just so you know... the item that I was actually ABLE TO ORDER- they just cancelled it. Awesome. After CHARGING MY KHOLS CARD. I'm sure my daughter will be thrilled that I can't get her what she wants for her birthday next week.**

I love kohl's department store. Place always has something you can find. There's usually a sale going on 95% of the time. Their coupon exclusions aren't made by corporate. It's by the company that makes the product. Kohl's also has the best kohl's cash problem. They always have rewards you can earn without having a kohl's card. Having a kohl's card has benefits. Most coupons apply when you use the kohl's card. The cloths are better quality, and last much longer. I highly recommend kohl's cof all you'd shopping experience. Also the employees is makes the store it. It changes the whole environment.

I ordered Christmas gifts and one toy was created a shipping label and never sent. I called and the order was supposed to have been corrected. Same issue. Never shipped. I called again and got a woman with a heavy accent and she kept me on hold for a very long time. Finally she said it was available for in store pick up. I told her that is not an option for me. I live 4 hrs away from any Kohl's. She wouldn't say anything other than in store pick up. I asked why was I given a tracking number and a carrier (ups) for in store pick up. She wouldn't answer. I hung up and called again. I got a nice lady with a heavy accent again, and she was kind enough to cancel the order, issue a refund and start a new order. I got the toy 2 wks after Christmas. Huge disappointment.