Kinguin

Legitimately, that is what Microsofts customer service should have been. I lost my Windows license after a dead motherboard - called Microsoft and got told there was nothing they could do and I would have to go back to the seller of the PC (yeah, they closed).

Bought from Kinguin as they were the cheapest - got a dead key (seriously, buy the protection), was immediately given another one, which also didnt work so the guy messaged the microsoft live chat FOR ME and got my activation key.

The whole time he and I were telling jokes and comparing two very different parts of the world.

They have a customer for life.

Kinguin is going down the drain since 2018, the company made some really bad financial decisions and is now making their sellers pay for their mistakes, if you are a game-seller stay off that site, you wont get payed for your efforts, Kinguin doesn't give a $#*! about you and the other sellers and act like it was normal.

Keys that are sold on Kinguin.net are NEVER, I repeat never actually from Kinguin themselves, sellers like me are those who sell keys via their platform, if a key is bad or theres any kind of restrictions Kinguin makes us sellers responsable for it, they act as they and the buyer were always right, as a seller you are scum to them, they just exploit you and make you wait for nothing at all...

One of the worst comanies I had to work with...

Had a dificult buy experience with several problems on the payments, order cancelations, etc. Not kinguin but the banks fault. But at the end of month I got billed twice on the credit card. Kinguin refunded me after a few minutes online chat involving a screenshot of email and a few order codes. And a few hours latter when I wanted a product no one has (a US$1 steam gift code) they gave me a small discount cupom for the contact.

Make sure that the seller is certified and you won't be disappointed. I bought a Project Zomboid key and I got it instantly. I would recommend reading the reviews on the seller not on the site itself.

After confirming my region with the website as USA they proceeded to sell me a key with an Australia coding... Naturally I was unable to use the key so I contacted them... They directed me to the third party seller "HungerGames" (real original right?) who then started to speak in another language... When I made it clear I could not understand him, he started to respond in broken english basically telling me, it was my fault for buying a bad key, they consider the matter closed and to take it up with kinguin... So I escalated the issue back to kinguin, within a day I received a response telling me they would put the key up for resale and only once/if they sold it would I receive a refund... I grudgingly agreed what choice did I have... Now here OVER A WEEK LATER I just received an email telling me they have finally put it back up for resale and for me to be patient while someone hopefully buys it so I can get a refund... SCAM!

Ordered a game. But got the wrong one (this one where more expensive though and i didnt really care about it being wrong) but i left a positive review on the website with as comment that i got a different version. Within no time i got a reply from Kinguin with a question to contact them about it. Even though i didn't see it as an issue they wanted it to be resolved with the seller to make sure similair issue wont happen again. This is a good plus to me because they read every comment and want to make sure you get what you order and not something else.

Bought a copy of Office 2019 Home and Student. Key was already used. Their support has not responded after I sent screenshots and Paypal will not refund my purchase.

They are holding 700+ Euro by force that I've added them in time using PSC.
While I was adding via "Add Balance" they didn't asked me anything,
They accepted my money all good. Once I wanted to order something they
Suspended my account and asked me proof or purchase on something that
Clearly can be only bought offline via Kiosk & Postal Offices.

I paid for an item and at the time thought i bought/would receive the code immediately like other site,
But no... it was some pre order "scam" allowed a seller to sell pre orders,
Now the game has been release we are still waiting on the code an nothing, cant even find the seller selling them now...
So i try to talk to chat, but its only a bot, legit 24/7 chat is only ever a bot,
So i submit a ticket, an still no response...
There twitter keeps tweeting to like 10 people that actually view there tweets but cant even reply on twitter,

They seem to respond here, even if really delayed xD
Step up yo response team, its losing you customers!

Ticket id # 4 0 7 8 0 6
Order # 2YYDIRXXQJR

If you want to buy a windows key just to activate it you can but be aware.

Kinguin is just reselling already used windows key and tells you to activate the key by phone. Because with the activation by phone you can tell that you have reinstalled your hardware and want to use the same key again. Microsoft can't do anything against that but it violates the terms and services of Microsoft.

You might have a key that have been used by 10 other people or more.

However it still remains the cheapest way to activate a valid windows and if you don't care about legal morality.

Fun fact after claiming a refund because i assume from my point of view that it is illegal and they shouldn't have sold be an already used key, they gave me a proposal to resold the key so i can be refunded. (key that was already used and that i could have used)