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Christina V.

1
Level 1 Contributor
Baltimore, United States

Contributor Level

Total Points
243

3 Reviews by Christina

  • Amazon

1/4/23
Verified purchase

From lost packages, delayed shipments, orders never arriving, and more... Amazon NEVER fails to fail us. What losers... you would think with the amount of money they generate and the under the table mass multi million dealings with the biden regime they could do better... but no.../ in fact they seem to be getting WORSE!
Would upload images, but wouldn't know where to start as I have logged AT LEAST 3 chats with their pathetic and disappointing customer service team... mostly they try to talk down to you like it is your fault you can't wait for the package... even when the company has delayed the shipment with no explanation, cannot tell when or if it will ship, and is now 3 days late... WTF!? Yes, the problem is I cannot wait adequately enough? SHUT IT DOWN... YOU FAILED!

Tip for consumers:
DO NOT USE AMAZON IF YOU CAN AVOID THEM!! Unless you have too much time and money on your hands... then you might be fine.

Products used:
their online catalogue

Service
Value
Shipping
Returns
Quality
  • Ionos

7/8/22
Verified purchase

I made the poor decision to trust these guys with my website and now I am stuck with them! If I could go back and choose someone else I absolutely would! After wasting countless hours on numerous phone calls grapling with one bad customerrservice agent after another over the course of 4 days, not to mention the 6 months prior, this is my advice!

REASONS NOT TO USE THEM
1. They have NO customer assistance.
2. Their website creator glitches OFTEN.
3. Their website traffic data is inconsistent.
4. They will upsell you into products you dont need without providing any information.
5. They lie and hassle you into keeping their products.
6.If you use website creator, you can NOT move to another host.
7. They will NOT give you any contract info past what you have already payed for.(they consider past bills as contracts)
8. They have a lot of useless products that do nothing.
9. They lie about incentives through their advertising and then the agents have no idea what you are talking about.
10. They lie about assisting you with any kind of compensation to edge you into giving better reviews.
11. They lie about removing charges from your account.
12. They lie about attempting to charge your payment method causing you to go into default with their collections system and subsequently cause your website to lapse

If any of this seems like its too much to deal with, don't bother! The agents are rude and mostly hand you "calm down" and "oopsy poopsy, our bad"
Just use GoDaddy and get word press, it may cost a few bucks more, but at least they are credible companies!

Tip for consumers:
Please save yourself a lot of stress and upset... use someone else!!

Products used:
Website builder and web domain

Service
Value
  • Kinguin

3/12/21

After confirming my region with the website as USA they proceeded to sell me a key with an Australia coding... Naturally I was unable to use the key so I contacted them... They directed me to the third party seller "HungerGames" (real original right?) who then started to speak in another language... When I made it clear I could not understand him, he started to respond in broken english basically telling me, it was my fault for buying a bad key, they consider the matter closed and to take it up with kinguin... So I escalated the issue back to kinguin, within a day I received a response telling me they would put the key up for resale and only once/if they sold it would I receive a refund... I grudgingly agreed what choice did I have... Now here OVER A WEEK LATER I just received an email telling me they have finally put it back up for resale and for me to be patient while someone hopefully buys it so I can get a refund... SCAM!

Tip for consumers:
DONT!! Try HRK games... They sold me a REAL and WIRKING key for a decent discount!

Products used:
NONE, It was a scam!!

Service
Value
Returns
Quality
Thumbnail of user johns1767
John S. – Kinguin Rep

Hello,

We are very sorry to hear about the difficulties you encountered. We would like to inform you, that since you mistakenly bought a product for the wrong region, we offered you a suitable solution and acted according to our procedures. We would like to ask you for a little patience regarding that matter and assure you, that your order will be refunded.

Kind regards,
Garfield

Christina Has Earned 3 Votes

Christina V.'s review of Ionos earned 3 Very Helpful votes

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