Bought a copy of Office 2019 Home and Student. Key was already used. Their support has not responded after I sent screenshots and Paypal will not refund my purchase.
Tip for consumers: Don't.
Products used: None, products I bought a key for were already redeemed.
Hello,
We are sorry to hear about your negative experience.
We would like to help you to solve the issue, please provide us with the ticket ID or order number.
Furthermore, please note that such cases should be successfully resolved with phone activation.
Looking forward to your reply,
Monika
Tyler Has Earned 6 Votes
Tyler B.'s review of Kinguin earned 6 Very Helpful votes
Hello,
We are sorry to hear about your negative experience.
We would like to help you to solve the issue, please provide us with the ticket ID or order number.
Furthermore, please note that such cases should be successfully resolved with phone activation.
Looking forward to your reply,
Monika