Kinguin Questions & Answers

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Hi,
You sent me a used key (Windows 10 Home Online Activation) for my purchase. I cannot activate my Windows 10 Home. Can I get my money back?

asked by Yu A. on 8/10/20

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Hello I have been waiting for almodt 24 hours to Getanswer on My rocket. The order is on hold, because of identity. And i et no supplert back
My ticket was sent more than 24 hours ago. Still waiting for their reply
Hi, I purchased product key for office 2019, but not working. Already raised ticket 4 days ago but no response. Want help to activate or refund.
I've been waiting 3 days to get help on an invalid key i was given. Does anyone know any ways to get them to bother to respond to me?
they respond so slow in my case tbh. my order is on hold and im waiting 24 hours for a answer an this is for a 48euro order...
How long does it take for customer service to reply to tickets? Submitted one for an invalid key- I need the product by Monday or would like a refund.
Why is your marketplace bankrupt and turned to be a den for a criminal called Viktor wanli who has invested funds that do not belong to him?
I have a Mac & an interested in purchasing Civ 4 or 5. Its something I download and enter a "key"? what is that? and what if the key does not work
Can you share a success story using Kinguin?
How easy is it to get a hold of customer service at Kinguin?

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