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They are holding 700+ Euro by force that I've added them in time using PSC.
While I was adding via "Add Balance" they didn't asked me anything,
They accepted my money all good. Once I wanted to order something they
Suspended my account and asked me proof or purchase on something that
Clearly can be only bought offline via Kiosk & Postal Offices.
Tip for consumers:
Never use this platform, you better on G2A
Products used:
eurBalance
Gabriel P.'s review of Kinguin earned 2 Very Helpful votes
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It's very likely you will get used or invalid keys from them, while they just give excuses to...
Dear Gabriel,
Thank you for voicing your concern.
We would like to apologize for any inconveniences you experienced in regard to that situation. We care a lot for our customers and do our best to guarantee the safety of all the purchases made in our store. We would like to assure you that our team works hard to clarify the case and our intention is to make sure, that all the transactions are authorized. From time to time it requires additional actions on our end.
We hope that this issue will be resolved quickly and efficiently. Remember, that our support agents are available via LiveChat around the clock and will be more than happy to assist you.
Best regards,
Margo