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JustFashionNow

How would you rate JustFashionNow?
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New Zealand
1 review
0 helpful votes
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From NZ
July 29, 2023
Updated review

I LOVE looking at everything!
Prompt service, with great communication re parcel delivery etc.
I find the fit of the same size varies somewhat and returning items is difficult for me, though the return process seems straight forward.

Date of experience: July 29, 2023

I LOVE looking at everything!
June 29, 2023
Previous review

I LOVE looking at everything!

Date of experience: June 29, 2023
Australia
1 review
36 helpful votes
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Just Dont
May 8, 2020

Sadly my first attempt at online shopping. Ordered and money taken from my account Feb; only received last week. Emails etc indicate clothes are from UK not direct from China. I could not believe the three dresses DID NOT look like those in the pictures. Cheap nasty fabric, one way short and two way long. Colours dull not as shown. Wont be going there again!

Date of experience: May 8, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

North Carolina
1 review
4 helpful votes
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Waited nearly a month to receive clothes - after twice reaching out to find out what was up. Then when they got here, they looked and fit differently from the photos. I am not sending back because it's just too hard to deal with them.

Date of experience: June 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Virginia
2 reviews
1 helpful vote
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Rip Off
November 27, 2021

Warning to those wishing to purchase items from Just Fashion Now. These clothes look absolutely beautiful online but, they are actually nothing like the pictures. They are a typical Out of United States company with poor quality and extremely small sizes. They respond to your emails requesting returns but, never offer shipping due to being out of US then they give you the run around about getting a refund. Everything I bought from them was terrible and sizes to fit very small people like a child. I never got a refund because I refused to pay return shipping which would have caused me to waste even more money on this junk. Do not trust this site because they are a rip off in my opinion.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Texas
1 review
1 helpful vote
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Customer Service is AWFUL! Made in China
I will never ever order from these people again and suggest that you don't either.
Save some money, time and frustration.
No tags, the wrong size, large enough to fit my entire family.
Do not order from these crooks. The quality is ridiculously poor and plastic type materials.
When it arrived, it was nothing like the dress they advertised.
What a mistake because the products are terrible quality
ITEM is NOT as described. Material flammable awful... awful... awful...
What JustFashion is doing is illegal, customer should be able to return items purchased
For what ever reason.
They offered a 15% refund to keep the items.
Then they said they could give me a 20% refund, LIES!

Date of experience: June 19, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Canada
1 review
0 helpful votes
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Very Happy With My Order
August 14, 2022
Updated review

. Great colours and products All my order came in a timely fashion except for one pair of pants. I enquired two weeks after it arrived and I was answered promptly that the pants would arrive and they did! Very pleased with Customer Service!

Date of experience: August 14, 2022

No problems at all
July 15, 2022
Previous review

No problems at all. Great colours and products. Looking Forward to their arrival.

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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It has so many added perks to keep you shopping: 10% off first orders, but having extra rewards available makes it a little more tempting to fill up my shopping bag. I have ordered four times and have never had a problem with shipping, payment, quality, etc. Very happy!

Date of experience: November 16, 2020
Czechia
1 review
46 helpful votes
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Stylized outfits
February 9, 2020

An advantage over the website is that it can filter by body type (for example, without waist, small, full figure), color, occasion, personality, etc. They also feature fully stylized outfits (for example, top, skirt, shoes, accessories) that give a little inspiration. Even if you don't buy the full outfit, you might see a cute top with a pair of shorts similar to the ones you already have and think "Oooh, that looks good!". I love!

Date of experience: February 8, 2020
Canada
1 review
1 helpful vote
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I purchased items because they claimed they were made of linen when they are in fact cheap(and ugly) polyester. Don't buy anything from these hucksters. Now I'm supposed to pay for return postage? Total rip off.

That response is very funny. Yes, strangely, I have expectations that I will get what it says you are going to provide - like "linen" not polyester.

Date of experience: July 7, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees.

California
1 review
1 helpful vote
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Cheap, horrible, uncomfortable material. Strings hanging out all over the place because they were hastily thrown together and out the door. Purchased 3 of these dresses, 2 have arrived, scrunched up and wrinkled. Not even worth the time it takes to iron them. And now, they won't stop bombarding my internet feed with their ads! Do Not Buy.

Date of experience: April 21, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

California
1 review
0 helpful votes
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I'll never stop shopping here!
July 23, 2022

I've ordered & received 8 pieces of clothing now. Every single piece is absolutely beautiful & looks just like it's picture, very comfortable, because every piece fitted perfectly & was well made with wonderful fabrics. Plus, do I even need to mention every pieces price tag. I'm still over the Moon, at how much money I save shopping here. I'm serious about the heading I put on this opinion. I will not shop anywhere else! Why go shopping where everyone else goes? I don't want to look like every one else does. Do you? Not me... ever!

Date of experience: July 23, 2022
India
1 review
1 helpful vote
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Great stuff
February 18, 2018

I am fond of online shopping and love to buy stuffs. This website never disappointed me. They always deliver good quality products. The best thing is they provide free shipping and their cost is also very sensible.

Date of experience: February 16, 2018
Florida
1 review
0 helpful votes
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Disappointed.
May 7, 2022

Easy to navigate, nice pictures, good mail service. Garments were beautiful but felt a little flimsy. Fit not always consistent. At least 1 was too big. Good prices and designs. I plan to return all but one.

Date of experience: May 7, 2022
Netherlands
1 review
0 helpful votes
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Great website
April 27, 2020

Great website showing practically all the appropriate details for clothing etc.
Easy returns if you need to return or change and plenty of variety.
I love the fact that you can do all your shopping from home.

Date of experience: April 26, 2020
North Carolina
1 review
0 helpful votes
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Excelent company.
October 13, 2020

Beautiful bag, it arrived very quickly, good communication from the company to let me know every step of the way until the bag arrived at my door perfectly packed. Excellent payment options and clothing descriptions with pictures. Very happy, I will come back for another online purchase here.

Date of experience: October 13, 2020
Maryland
1 review
10 helpful votes
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Trash!
January 15, 2019

Ordered boots that were so poorly designed is almost impossible to get them on the opening at the top was not large enough for your foot to slip through. Another pair of boots were way too big and then the clothing I ordered was just as a general rule shoddy and cheap, like tissue paper. When I email them to figure out how to return I was informed that I was past the return date which is 14 days meanwhile my order took over 30 days to get here. No offer of an exchange or or anything other than sorry read the return policy. Don't believe the beautiful pictures the clothing doesn't look the same when you get it. The only thing I'm actually happy with is a ski cap.

Date of experience: January 15, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

New York
1 review
0 helpful votes
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Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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I absolutely love this boutique! So many different styles and the sales category doesn't hurt I had to return a pair of stockings because they were too big and the service and response was amazing, no questions asked, free shipping returned! Highly recommended.

Date of experience: March 21, 2020
Canada
2 reviews
0 helpful votes
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Long wait
June 20, 2022

I love the selection and the various colours. I have been very pleased with the products although this last order I will be returning 2 out of 3 dresses as they didn't fit me. Nothing wrong with the products at all It seems to take quite awhile to receive my orders which means if your waiting for something for a certain event you can't always count on it.

Date of experience: June 20, 2022
Illinois
1 review
7 helpful votes
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I knew I was taking a chance but the deals and pics are like Pandora's Box... it seemed irresistible. Clothes look NOTHING like the pics. I literally threw everything out because the stories about returns sounded horrid. I think what they do is put great pics out there then when the orders come in, they have someone without any skills try and duplicate. That's not only why they look different but what takes SO LONG. My small-ish order took 6 weeks to get. They don't even stitch up the pockets! So bad, I can't say enough bad things about them. Do NOT do what I did and "chance it". I promise, you will be disappointed.

Date of experience: May 20, 2019
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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