I LOVE looking at everything!
Prompt service, with great communication re parcel delivery etc.
I find the fit of the same size varies somewhat and returning items is difficult for me, though the return process seems straight forward.
Sadly my first attempt at online shopping. Ordered and money taken from my account Feb; only received last week. Emails etc indicate clothes are from UK not direct from China. I could not believe the three dresses DID NOT look like those in the pictures. Cheap nasty fabric, one way short and two way long. Colours dull not as shown. Wont be going there again!
Waited nearly a month to receive clothes - after twice reaching out to find out what was up. Then when they got here, they looked and fit differently from the photos. I am not sending back because it's just too hard to deal with them.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.
Warning to those wishing to purchase items from Just Fashion Now. These clothes look absolutely beautiful online but, they are actually nothing like the pictures. They are a typical Out of United States company with poor quality and extremely small sizes. They respond to your emails requesting returns but, never offer shipping due to being out of US then they give you the run around about getting a refund. Everything I bought from them was terrible and sizes to fit very small people like a child. I never got a refund because I refused to pay return shipping which would have caused me to waste even more money on this junk. Do not trust this site because they are a rip off in my opinion.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Customer Service is AWFUL! Made in China
I will never ever order from these people again and suggest that you don't either.
Save some money, time and frustration.
No tags, the wrong size, large enough to fit my entire family.
Do not order from these crooks. The quality is ridiculously poor and plastic type materials.
When it arrived, it was nothing like the dress they advertised.
What a mistake because the products are terrible quality
ITEM is NOT as described. Material flammable awful... awful... awful...
What JustFashion is doing is illegal, customer should be able to return items purchased
For what ever reason.
They offered a 15% refund to keep the items.
Then they said they could give me a 20% refund, LIES!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
. Great colours and products All my order came in a timely fashion except for one pair of pants. I enquired two weeks after it arrived and I was answered promptly that the pants would arrive and they did! Very pleased with Customer Service!
No problems at all. Great colours and products. Looking Forward to their arrival.
It has so many added perks to keep you shopping: 10% off first orders, but having extra rewards available makes it a little more tempting to fill up my shopping bag. I have ordered four times and have never had a problem with shipping, payment, quality, etc. Very happy!
An advantage over the website is that it can filter by body type (for example, without waist, small, full figure), color, occasion, personality, etc. They also feature fully stylized outfits (for example, top, skirt, shoes, accessories) that give a little inspiration. Even if you don't buy the full outfit, you might see a cute top with a pair of shorts similar to the ones you already have and think "Oooh, that looks good!". I love!
I purchased items because they claimed they were made of linen when they are in fact cheap(and ugly) polyester. Don't buy anything from these hucksters. Now I'm supposed to pay for return postage? Total rip off.
That response is very funny. Yes, strangely, I have expectations that I will get what it says you are going to provide - like "linen" not polyester.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees.
Cheap, horrible, uncomfortable material. Strings hanging out all over the place because they were hastily thrown together and out the door. Purchased 3 of these dresses, 2 have arrived, scrunched up and wrinkled. Not even worth the time it takes to iron them. And now, they won't stop bombarding my internet feed with their ads! Do Not Buy.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I've ordered & received 8 pieces of clothing now. Every single piece is absolutely beautiful & looks just like it's picture, very comfortable, because every piece fitted perfectly & was well made with wonderful fabrics. Plus, do I even need to mention every pieces price tag. I'm still over the Moon, at how much money I save shopping here. I'm serious about the heading I put on this opinion. I will not shop anywhere else! Why go shopping where everyone else goes? I don't want to look like every one else does. Do you? Not me... ever!
I am fond of online shopping and love to buy stuffs. This website never disappointed me. They always deliver good quality products. The best thing is they provide free shipping and their cost is also very sensible.
Easy to navigate, nice pictures, good mail service. Garments were beautiful but felt a little flimsy. Fit not always consistent. At least 1 was too big. Good prices and designs. I plan to return all but one.
Great website showing practically all the appropriate details for clothing etc.
Easy returns if you need to return or change and plenty of variety.
I love the fact that you can do all your shopping from home.
Beautiful bag, it arrived very quickly, good communication from the company to let me know every step of the way until the bag arrived at my door perfectly packed. Excellent payment options and clothing descriptions with pictures. Very happy, I will come back for another online purchase here.
Ordered boots that were so poorly designed is almost impossible to get them on the opening at the top was not large enough for your foot to slip through. Another pair of boots were way too big and then the clothing I ordered was just as a general rule shoddy and cheap, like tissue paper. When I email them to figure out how to return I was informed that I was past the return date which is 14 days meanwhile my order took over 30 days to get here. No offer of an exchange or or anything other than sorry read the return policy. Don't believe the beautiful pictures the clothing doesn't look the same when you get it. The only thing I'm actually happy with is a ski cap.
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.
I absolutely love this boutique! So many different styles and the sales category doesn't hurt I had to return a pair of stockings because they were too big and the service and response was amazing, no questions asked, free shipping returned! Highly recommended.
I love the selection and the various colours. I have been very pleased with the products although this last order I will be returning 2 out of 3 dresses as they didn't fit me. Nothing wrong with the products at all It seems to take quite awhile to receive my orders which means if your waiting for something for a certain event you can't always count on it.
I knew I was taking a chance but the deals and pics are like Pandora's Box... it seemed irresistible. Clothes look NOTHING like the pics. I literally threw everything out because the stories about returns sounded horrid. I think what they do is put great pics out there then when the orders come in, they have someone without any skills try and duplicate. That's not only why they look different but what takes SO LONG. My small-ish order took 6 weeks to get. They don't even stitch up the pockets! So bad, I can't say enough bad things about them. Do NOT do what I did and "chance it". I promise, you will be disappointed.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.