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JustFashionNow

How would you rate JustFashionNow?
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GB
1 review
0 helpful votes
Follow Ariela O.
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Easy to use website, styles, customer service, is what I like the most about this online boutique. Cheap express shipping. The dress costs very little, although normal delivery delays from the pandemic are offset by excellent service and price.

Date of experience: April 14, 2021
Canada
1 review
0 helpful votes
Follow Igor N.
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The company is crooked. They are making fabulous pictures, also photoshop them, and make things appear perfect for an incredibly low price. Believe me, things they sell are not worth any more then the price you pay, if not less. This top (https://www.justfashionnow.com/products/new-women-fashion-plus-size-casual-floral-vintage-long-sleeve-v-neck-shirts-tops-*******) looks on the picture soft, fluffy, sweater-like, right? Well, it is not. It is just a thin average-looking t-shirt. See my pics. And the company does not want to straighten this out, because it's been more than 15 days since delivery (I was on vacation). Moreover, after I argued with them, sent many emails asking to rectify the situation, they banned me from writing reviews on their site. I've just tried to do that for the first time, and here I am writing a review on 'sitejabber' instead.

Date of experience: March 15, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

Denmark
1 review
0 helpful votes
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Exceptionally inspired
October 2, 2020

My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality.

Date of experience: October 1, 2020
Australia
1 review
4 helpful votes
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Disappointed
December 15, 2018

Took over one month to arrive... however the delay appeared to be with China mail service. Had been prepared to be disappointed with the product after reading many reviews and sure enough when I opened the parcel the reviews were spot on!
Chinese rip offs! Material was so thin it's see through.The garment also differs from the site picture in both colour and style. Just Fashion Now needs to improve quality control and take pride in delivering what customers have paid for.As this was my first order I will never again purchase from Just Fashion Now and if this review stops just one more customer from being duped my frustration will be justified.

Date of experience: December 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

Your feedback is so important to us and we will do every effort to provide better products and services.

Minnesota
4 reviews
13 helpful votes
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Another scam.
August 22, 2021

I made a mistake of ordering from that company. I checked their return policy - everything seemed normal - they would accept returns and issue a refund. I ordered a Floral-Print Casual Crew Neck Shirt because it looked soft and loose and I ordered 2xl - a size larger than I usually wear (order *******). The item that arrived is made of stiff non-stretchy fabric and is the same width at shoulders and hem. The kitty one-size socks measure 5.5" at sole and definitely would fit any cat, but very few adult women. When I attempted a return i was informed that the goods have to be returned to China (shipping starts at $37) and I may be responsible for customs fees. Or they offer me %15 refund and I can keep the goods. I think it's a deliberate scam to discourage people from returning substandard goods. Stay away.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you? We could not locate your order with the order number 8410506.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
1 helpful vote
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I dealt with this company under another name - quality is very poor - sizing are not even close to true - I would not recommend purchasing - I only figured it out because I was about to purchase again - and my credit card info automatically defaulted - Whew! - lucky I dodged that bullet... happy shopping (elsewhere) Ladies!

Date of experience: May 19, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.

Idaho
1 review
28 helpful votes
Follow Teri C.
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I'm so disappointed. It's like getting clothes from the Dollar Store. Absolutely not worth their price, not even sale. I will be sending 80% of my stuff to goodwill, that's how bad. It also took them 5 weeks to ship my items. Take my advice don't waste your money or your time. After reading the other reviews I'm mad at myself for not checking them out.

Date of experience: February 26, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Denmark
1 review
0 helpful votes
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So far I recommend it
August 29, 2019

I have already ordered 2 dresses in this online store, so far I recommend it, the fabric is of good quality, bright colors, better than those shown on the page, I will buy accessories to match my clothes!

Date of experience: August 28, 2019
Maryland
2 reviews
5 helpful votes
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Do Not Shop Here
September 6, 2018

Please do not shop here. There is something quite fraudulent about their return policy. I decided I would test this site by purchasing a few items. They came, most items were fine but one was not, raw edges, loose threads etc. so, of course, I request a return slip. There is a fifteen day window to return an item. They take SEVEN days to respond to my email. In any other context a return slip would accompany that response, no they ask for an image, itself a delay tactic. However, I have since sent a response with the pictures and each email has come back as "undeliverable." Please do not use this site, it's probably fine if the items work but if there is something wrong (fit, quality), then you're just out of luck because there is no legitimate support after you have spent your money. Beware.

Date of experience: September 6, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Virginia
1 review
1 helpful vote
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Disappointed
August 15, 2021
Updated review

Good marketing, dresses I chose looked great, but receiving, they are ill fitting, dumpy, sloppy sewing, not same material shown. Two are damaged, spots several areas, one tear in back close to seam, wanted to take on a vacation, but. Disappointed, need to return after vacation, around July 27-28-30!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which item you are not satisfied with?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Great, good display, marketing & available merchandise
June 15, 2021
Previous review

Great, good display, marketing & available merchandise.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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I have no complaints
December 24, 2019

I have no complaints, I bought many items on this page. All products, mostly accessories, are of great quality with very low prices. The customer service is excellent. I will tell my family and friends about this website.

Date of experience: December 22, 2019
GB
1 review
5 helpful votes
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CHEAP AND NASTY
November 12, 2019

Don't buy from this company. The clothes are not sized as stated and are badly made from cheap materials. You will not get a refund if you send them back. I am still waiting for my returned package (which cost a non refundable £20) to "clear customs" after 2 months. All comes from back street China. Be warned...

Date of experience: November 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
0 helpful votes
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Not happy with quality of purchases. Do not recommend
August 9, 2022
Updated review

Took 3 weeks to receive purchases & the quality was terrible. I needed 2 of the outfits for my daughters birthday but they didn't get here on time. One of the outfits came a month later. Would not order from them again. Very disappointed.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


The website is easy to follow
June 9, 2022
Previous review

The website is easy to follow. 1st time ordering from you so I hope the merchandise is good quality. If so I would be ordering in the near future. Thank you :)

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
Follow Gisela S.
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Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

Date of experience: February 21, 2021
GB
1 review
7 helpful votes
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Don't do it
June 6, 2018

Just don't do it.
Appalling customer service. Refused to refund cost even though item never arrived. Told me I should have take out shipping insurance! Offered a % off next order by way of compensation. Next order! I don't think so.
Daylight robbery. Be warned

Date of experience: June 6, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."

Arkansas
1 review
5 helpful votes
Follow Diann D.
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Ordered over 60 days ago; never received product, never received a response for customer service after multiple tries to contact. One states you will receive a response in 48 hours, which never happened and the other site states you must go through contact us. What a rip off. I not only ordered 1 pair but 3 pairs of shoes. Live and learn. I will call our State Attorney General next to see if he can stop them from giving out false advertisement.

Date of experience: July 9, 2018
Justfashion N. JustFashionNow Rep
over a year old

I am afraid the item may be in another parcel. We are sorry for the inconvenience caused. Please, through messenger, tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

Switzerland
1 review
0 helpful votes
Follow Godiva B.
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This boutique is absolutely amazing. Fantastic clothing edition for a variety of occasions, prices and sizes. Discount codes and frequent sales, exceptionally fast shipping (even to my small town) and a very easy return process in case you need it. I can't help but take a look every week! Thank you for bringing fast, good quality online shopping.

Date of experience: March 24, 2020
Denmark
1 review
0 helpful votes
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This my favorite clothing website from all over the world! Friendly customer service, very fast, they accept your products as a return if something does not go as expected, you get your money back in a few days.

Date of experience: November 4, 2020
Georgia
4 reviews
0 helpful votes
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Clothing sizes
August 7, 2022
Updated review

I've ordered four fashion products from this website only to find out that every garment was incorrectly sized. I can't wear any of them--they were all way too big. I'm a petite and very few of the products online are XS, most are S but in reality even the S sizes are either Medium or Large or, in once case, Extra Large. These garments are getting donated to a charity. While the pictures of the products look great on their models online, buyer beware. Their sizing chart and the clothes available for purchase have no relation to one another. I was extremely disappointed that not just one but all four garments were mis-sized! Apparently there is no quality control in the manufacturing process to ensure garments are correctly sized. I'll not purchase from this website again.

Date of experience: August 7, 2022

The prices are great and the selections are awesome!
August 3, 2022
Previous review

The prices are great and the selections are awesome!

Date of experience: August 3, 2022
Illinois
1 review
2 helpful votes
Follow Callie L.
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This company is a complete fraud. It needs to be shut down. They have a "seamstress" in China make the clothes as the orders come in. That's why it takes so long. They post awesome pictures, people can't resist but try them. The clothes DO NOT look like the pics! It's nearly impossible to return because it takes forever, costs a lot (they won't pay for returns) and gets stuck in Customs. Meaning, you'll never see your money again. BUYER BEWARE!

Date of experience: May 22, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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