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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Both items took a long time to receive and we're delivered separately.
Had trouble with discount code. I downloaded app but couldn't find the items I wanted in the email I received through the app. Would appreciate a 25% discount for APP25 code. I have liked items I've purchased previously.
Great colours and easy site. More collared shirts would be great. The sizes are a bit different at times, but mostly fit well.
Great colours and easy site. More collared shirts would be great.
I got the T-shirts with Sisters celebrated on them very soon after I ordered them. I was pleased because one of them was going to my younger sister who had a birthday coming up. Happily, when I mailed it to her, it arrived a few days before her birthday.
I don't like that I didn't get free shipping.
I couldn't check out until I finally realized I had to click a button beside each item.
I was taken out of the items I wanted to buy before I had completed the sale. I hope it's working now.
I enjoyed shopping. I was pleased with the result, in spite of two-week+ wait for delivery; this was as promised. The products were just as described, and even better.
I'm a little nervous. I hope everything works out okay, that I like the product.
The payment procedure didn't work very well. However, Customer Service assured me that my payment had gone through OK.
Very worrying payment procedure. My first attempt resulted in my being asked to submit a one-time password. That never arrived. Asked for a resend. That never arrived either. Started again from the beginning and the transaction then appeared to go through - without any requirement for a password! Now I am worried that I have ordered the same goods twice!
So far, product purchased has been very good.and I have had no problem with sizing or delivery
So far, product purchased has been very good.
The site is very easy to manage...enjoyed the experience!
Love it been looking for these booties and found them at a very cheap rate love it, I found them yes yes yes. Now that I've received them oh my God,,they are so comfortable and light weight, love them ordering all colors now. I love them for real for real, I am a real women speaking to you...
Didn't realize shipping would be a rip off. Will not order from this site again
It took about three weeks to get my order. Items did not fit. Returning items is a nightmare. What a waste of time and money. First and last time customer.
Thank you for your feedback. We have been working hard to improve our products and services. We are sorry that you are not satisfied with our shipping policy and return policy. Before the order is shipped, we need several days to process the order first. You can learn more about our shipping policy here https://www.justfashionnow.com/information/delivery. Thank you for your patience.
In order to give you a better shopping experience, we sent you a new resolution for your issue. Please check the messages we sent to you.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!
Need to be able to narrow the search more.
The first time I ordered, I was so disappointed that I thought I would never order from you again. The product was different than what I ordered except for one thing. However I decided 4 years later to try again. This time I was pleased with the product, it was exactly what I ordered. The shipping time was also much better because it didn't come from China
Lots of variety buy I'm not satisfied for refund cause your the only place that we need to pay our shipping for a refund so unfortunately you will loose a costumer cause its to much money for refund shipping and currency on it
Excellent service and the clothing is excellent value and unusual
Most of my order fitted well, however a more expensive dress and light coat, were different sizes completely, even though they were labelled the same size. My guess is the dress is size 8 and the light top is the requested size 14. I will make myself an A-line sleeveless dress to make the outfit wearable.
The wait was too long ordered on the 8th of Dec, got the package on the 27th., and two items were missing, 2 sweat pants, blue.
All the different sizes is a bit of a worry
Will hope they fit
Had to give away one of the items as too big and returning was not an option
All the different sizes is a bit of a worry
Will hope they fit
You make it very hard and not worth returning your items.
Nice dresses. Way too small.easy to order. Nice website.
It was easy to deal with JustFashionNow though I am a bit disappointed with the sizing not true to chart sizing so looks like I'll have to loose my Covid kilos! Thanks
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We have been working hard to improve our products and services. We are sorry that you are not satisfied with our return policy. In accordance with our returns policy, customers are responsible for paying the shipping cost of the return. So we'll compensate the buyer with a partial refund to reduce the buyer's return cost. Sorry, you're not satisfied with the solution.
In order to give you a better shopping experience, we sent you a new resolution for your issue. Please check the messages we sent to you.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!