The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I wish I'd read these reviews before I placed an order. Paid over £50 and even paid extra for express delivery, received no items and despite emailing them, no contact either. Feel very stupid that I fell for the keen prices and pretty pictures! This company is really best avoided.
No communication as to where product ordered and paid for is - no product, no refund. DO NOT ORDER FROM THIS COMPANY. You will get burned.
We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.
Thankyou for your response, however its obvious that the "people" giving this company a positive review are also the people rummaging thru the garbage pile outside the sweat shops making it. The shoes, both ordered the same size, neither are the correct size and the smell makes taking them out of the bag impossible. The clothing, all ordered the same size, varied from to small to too big, which was alright because I wouldn't wear that crap as a dare to a Halloween party. The service after you order the product is non existent. If you feel the need to prove it to yourself, order something small, wait 6 to 8 weeks, that's for rush delivery and throw it in the garbage when it arrives, and then make sure to review this company. Eventually they will be held responsible. MADE IN CHINA - SHIPPED FROM CHINA - LEAVE IT IN CHINA
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Total garbage, the only impressive thing about this business is the photographer that takes the pictures for the web site, because if you can make that cheap garbage look worthy of purchase you have to be a genius. Ps, the rush freight is a total scam. Unbelievable that this company is still in business
I made an order of around 200 GBP on 22June. It is now 03 August and i have not received any of my orders! I received a mail saying that one of my orders is out of stock and that they will refund me for this... i have not received a single cent from this refund! My order number is I*******.
I have tried contacting them but dont get any answer! Irony is i found this in the CNN webpage... i think CNN should take this out - bad image!
For the rating, i'd give them a negative star!
I just check it for you. And we have refunded you for the 2 out of stock items. You should check your original payment method. Thank you!
Do not waste your money, wrong size wrong color of shoes and material is worse it does not look like what its display please stay out, they do not deserve a star
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
This is the worst company. Don't buy from them. Scammers. They lied and said i gt my order. In China. I didn't get anything from my order and no refund
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
3 months and still waiting for my order, a couple of things arrived but even those took over 6 weeks. They absolutely are shipped on a slow boat from China. Do not buy from this company!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Hello all! All I can say is everyone who said this place is a scam is correct! The reason your shoes takes so long to come is because they are making them out of cheap freaking products and once they do arrive, a month and a half later, they are a disappointment! I am demanding that they give me at least some of my money back for the 4 pair of shoes that I expected! Read reviews before you purchase from a new place!
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
I ordered 2 pairs of summer shoes back in May. As of July 15th, I still had not received them. I wrote 3 emails with no response. It wasn; t until I threatened a lawsuit that I got a response saying my order had "just shipped" and would come within 10-20 business days. I went ahead and spent additional money at another venue for shoes. It is now August 1, summer is pretty much over for me, and I still have not received my shoes.
Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Buyers stay away from this website. The company is based in China and they have received tons of negative reviews worldwide. It is impossible to cancel your transaction or even get a refund... Their customer service is the worst of the worst - Its been one week and they still have not responded to me...
Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Re#*******; I have not received items that was to be mailed out nor refund. It's over two months.and these crooks send a text that they have mailed out some stuff.
Hi Beverley Stephenson,
I1616440
Below item(s) in your JUSTFASHIONNOW order I1616440 has been shipped.
Item list:
1 Brown Daily Adjustable Buckle Leather Flat Heel Sandals
2 Large Size PU Hollow-out Beach Slippers
3 Stripes Short Sleeve V neck T-Shirt
You can track your parcel(s) on the official website track.4px.com/query/300491546940?locale=en_US with tracking number 300491546940. I cancel the unshipped ones and we will refund you soon.
I absolutely love this dress and so tempted to order. Has anyone ordered this and is it similar to the picture? https://www.justfashionnow.com/product/v-neck-pink-women-summer-dress-a-line-daily-slit-solid-dress-*******.html
This site appears to be a scam. When my order didnt ship, I contacted them and got auto replies that it was processing. Never a personal reply and no tracking number or email address. I was able to get a refund through PayPal before anything shipped - advise others who are awaiting orders to do this. Judging by other reviews, if you do receive your items, they will be of very poor quality.
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I ordered two dresses. I was unable to track them but received updates. They arrived after two weeks. The quality is rubbish. One dress has areas of missed stitching. Due to cheap and horribly stiff fabric the dress looks like its made of plastic. The other dress is made from equally cheap and nasty fabric and the trim at the end of the sleeves is unfinished and has balls of tangled cotton on the toes. Dont buy anything from this company. Its the sort of stuff you find in the cheapest markets. Youd be better off going there and at least seeing before you buy.
I'm thoroughly disgusted. Picture of product is totally deceiving. Merchandise shippef from china, if you want to return, itll cost 3xs the valueof items >:
Shoes are cheaply made piss poor quality, americans do not buy from this business and beware... they do sell on amazon.
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I was going to place an order & decided to read reviews first. I don't have the $ to lose & it would have been cheap quality anyway. Thanks! Buy U.S.!
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I ordered $66 worth of product from this site weeks ago and they processed my payment via Paypal but two full weeks later they had not shipped out the stuff and their response to my inquiry was an automatic one asking that I wait until the order is shipped before asking any further questions.
I suppose I will have to start the fight to get a refund which is too bad because the dress and bags I ordered looked like my kind of clothes.
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
DO. NOT. PURCHASE. FROM. THESE. PEOPLE. Fortunately, I used PayPal and received a refund a day or so after requesting it. I hate to pile on another bad review, but these people do not deserve your business. I never received the dress I ordered. I never received an answer to my email to them. The only correspondence I received was from PayPal telling me my refund was granted (shipping cost too).
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Do not buy from this company, they will take your money! I had a horrible experience with this company. They never sent a pair of shoes that I ordered and never refunded my money. For the remaining items apart of the order, they took over a month to send. Then when I finally received the order, the shoes did not fit and I requested a return label on their website. On their website, they promise to send the return label w/n 24 hours if you submit a request. However, they did not do that. They sent the return label 5 days later. I returned my shoes within the 15 day return policy and never received my money back. On top of that, it was extremely difficult getting in touch with them. There is no clear way to get in touch with them and receive a response. I have sent several emails and messages on their site that they never responded to. I WILL NOT BE ORDERING FROM THIS COMPANY AGAIN AND I STRONGLY RECOMMEND PEOPLE TO NOT ORDER FROM THIS COMPANY!
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Have now received two packages from justfashionsnow. Some were duplicates, others I never ordered. Impossible to get refund. If you try and return shipping is more expensive than the super cheap products. I ordered a 2xx and they might be more close to a 6-8 in size. Those 5 star reviews look and sound like they are coming from China. Avoid at all costs. Scam, sham
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label following our policy. You will get authorization from us by email including a label with our return address in it.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.