JustFashionNowReviews 11,454

Ordered 2 dresses after almost 2 months they came and were the wrong thing, one was long sleeve the other was the wrong color and very poorly made. Emailed them several times only to have the email bounce back THEN when I finally do get them they offered me 20% refund or 25% store credit, but never offered to make it right and THEN when they said they were giving me my 20% I paid 21.98 for each dress they are "giving me" we shall see 20% on 19.98 price I mean really Not even giving the refund on what I paid for it... will NEVER Buy from them again!

I ordered three dresses, one pair of shoes and one pair of earrings. I received one very poorly made dress, and the rest did not come. I attempted to email them but continue to have it bounce back. I ordered first of August and it is now 9/7/18. Unlike another person who had the same experience and reported it here, I did not receive a delay email. DO NOT BUY!

Wish I hadn't thrown the dress I did receive in the trash (supposed to be a Japanese shibori print) because it would have made a funny photo. It is made of stretchy plastic/nylon and about six sizes too large. The shoes look and feel as though made of cardboard. And the earrings they claim are 925 sterling with a real turquoise stone are laughable.

Please do not shop here. There is something quite fraudulent about their return policy. I decided I would test this site by purchasing a few items. They came, most items were fine but one was not, raw edges, loose threads etc. so, of course, I request a return slip. There is a fifteen day window to return an item. They take SEVEN days to respond to my email. In any other context a return slip would accompany that response, no they ask for an image, itself a delay tactic. However, I have since sent a response with the pictures and each email has come back as "undeliverable." Please do not use this site, it's probably fine if the items work but if there is something wrong (fit, quality), then you're just out of luck because there is no legitimate support after you have spent your money. Beware.

I ordered 4 dresses on June 16,2018... I received the order on September 6! That's 81 days. Not only has the season passed for these summer dresses, but the sizes are very odd-fitting. Three of the dresses are XL and still snug on the shoulders and arms. I am 5'4" & 130 lb., so not a usual size XL. For the price these dresses are OK quality, but one that's supposed to be burgundy is actually a tomato-soup red and I have had to restitch a couple of seams that weren't properly sewn. This was a disappointing experience!

I ordered 2 dresses from JustFashionNow 6 weeks ago, and received 2 nasty cheap knock offs yesterday,,, to say they were similar to the items pictured on line is a joke. Only similarity that you may find would be that they would be in a similar colour spectrum, and by that i mean 10 shades off if using a Pantone colour chart. I wouldnt give them away theyre so awful. What i want to know is where to buy the dresses in the photos? The real McCoys? Because they are from some fashion site, just not JustFashionNow!

Very poor
Very poor. I ordered 4 dresses July 5,2018. I received the first dress about August 15, the 2nd dress around August 25. The quality is poor and the material inferior. I contacted the company to cancel the remaining 2 dresses and return the two received. The dresses were about $25 each. To return 2 to the address in China costs about $24. I received an email stating they would cancel one dress (4th) but they had shipped the 3rd. This notice was provided to me over a week after my cancellation request.
This shop appears to be a scam. Who advertises sizes and measurements but ships products that are 2 sizes smaller than ordered? Who sells season items and doesn't ship them for 6 weeks or more? Who advertises quality and provides inferior products? DO NOT BUY FROM JUSTFASHIONNOW. Ridiculous experience. So sorry I got involved. I will contact my credit card company to refuse the charges.

I got a response a couple of days ago from JustFashionnow informing me that they are a legit site.
Unfortunately I cannot see this visible here on Sitejabber, but it came to via the site in an email.
My response to this, perhaps whoever chose to write that response should check out my comments for each item of clothing I purchased from this company. There is only one item I am completely satisfied with and this looks like I one part of the dress, just the top part on the under layer. That dress shows a layer under the tunic type dress I got. So I cannot change my review or believe this is not a misleading scammer site. What you see is not what you get. It's cheap lookalikes. Futhermore I got an email today informing the 5th dress was despatched. I ordered this on the 23rd of July. I will have to wait another 10-20 working days for this.
The other thing is let me encourage you to read the reviews on the dresses on this site. It is questionable even if these reviews have been legitimately done, they seem to have common email addresses who say the same thing as if rehearsed on different dresses. Spelling errors are similar and they pretty much say the same thing for every dress. Does make one wonder.

You will regret buying anything from them. Take your £30 and use it at ASOS or somewhere that you trust. I wish I had read reviews before buying. It too a month to post the product. I emailed them and asked them to cancel the order and refund me. Three days later they shipped the product and told me I'd have to post it back to China at my own expense if I wanted a refund. The dress looked like a piece of c**p. I'm demanding a refund but the people I'm dealing with are slime who write things like pls' and start their emails with hi'... don't do it!

They sent me a thinly made dress with a big SNAG in the front and even though I sent a pic of it to them to get a prepaid label for a defective item they refused to do anything about it and told me I had to cover the cost back to China! Which would be VERY expensive! I think their items are photographed and made to look really nice but in reality they are very cheap. Also I thought they had warehouses here in the US that we could return items to... they kind of alluded to that on their site... but nope. Not the case! So Buyer BEWARE! ALSO, now in my case Pay Pal was generous enough to give me a courtesy refund back without having to return the item... but it doesn't sit well with me that these schysters got to keep the money for the item while Pay Pal took the hit! Will never order again from them!

Order # I******* - no items received and you took my money 10 weeks ago!

I keep getting illegible emails from your company (alleged customer 'service') saying not to worry as my order is on it's way - but it will take longer as I used a credit card to pay - I did not use a credit card to pay for my order. It's one excuse after another. Has anyone had any success in getting a FULL refund - which I have requested, but they are not responding / actioning any of this.

Please help?!

The reply that 95% of their customers are happy doesnt amaze me because figures can lie and liars can figure
The quality of your garments is rubbish. 4 items and 3 are unwearable because of the quality, the only thing that us useable is a small bag and thats what it is, a small cheap bag. You manage to stay in business because the cost of sending purchases back and not being sure of a refund is restrictive. I would love to see someone take you to court fir misrepresenting what you are advertising.
There is no way that 95% are happy and whats more you customer service stinks, its non existent but of course you dont give a damn. You get by not in repeat customers but idiots like me but believe me i will ensure people know how tubbish you are.

2 months battle and on going as I didnt read reviews before ordering. I wish I can help others.<< I ve cancelled my order 5 minutes after placing it. BUT they sent the item and this is the latest email from them. "
Upon checking, the latest delivery message shows that "We tried to deliver your parcel but it was refused at the door. Please contact the sender with any queries"
You did not receive the package in time so it was return to us, And it will be abandoned or destroyed due to high international shipping fee. Pls note we can not issue any refund in this case " So arrogant!.
DESPITE my cancellation?!?! Insane