Love the clothes, beautiful choices, colors prices, right sizes, fits great, looks great and fast delivery, i received many compliments, and i encourage them, to your company. Thank you so much, and will be ordering from this company again.
I ordered a number of women's articles of clothing. They are all of the cheapest fabric, shapeless and anything that resembles embroidery on their site is a stencil. If it did not involve the cost, drama, and lack of accountability in returning them to China I would have sent them all back! Basically will all go to the Goodwill bin and will never order from them again. The photos do not represent the reality.
The dress had stains and is unusable. I wanted to send it back, but as it has to be sent to China at my own expense, they offered me instead a partial money return or credit, first 20%, then 30% and so on until 60%. Despite what they say, they have no real return policy. They sent a defective item and this costed me money.
By the way, the dress is in the rubbish.
Sorry for the inconvenience. Can you tell us the order number so that we can check it?
Definitely a good variety of internet fashion, elegant and classy styles at an affordable price! I still haven't received my product, so I still can't comment on delivery and quality. I will definitely come back if everything goes well.
I purchased two pair of shoes and neither fit. I am trying to return them and looks like I'm going to be out $50+. They will refund me a 20% difference store credit? Really? Why would I accept that, the shoes do not fit. My other choice is to request a mailing label from them, which I have to pay for. Why can't they just give me a return address and my money back.
We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Ordered submitted and after over a week it still said processing. Contacted customer service and the sent there policy. It can take over a month to get your product. Asked to cancel order. The ordered had not shipped was informed if I cancel they would charge me 15% horrible customer experience. I just hope I get my refund less 15% and cut my losses. If you are looking to get your item timely don't order from this site.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The purple dress is a size small. I need a medium. I followed your instructions to email customer service and was told I would hear from them in 24 hours. It's been several days and I haven't heard. Anything.
I have ordered in this online boutique several things, a skirt, blouses, a coat... and fashion accessories.
I love them, the prices make my bank account hate me a lot less than it normally does when I shop online.
Most items are polyester not cotton, huge upset. Receiving takes too long, maybe warn us it'll be 6 weeks before we receive an order, not cool. Returns are the most difficult I've ever experienced. Shipping costs are too high.
I was told I'd get free shipping. I was charged $21 for shipping.
Please refund my shipping charge.
As always, fast delivery of my order. Great clothes and very well presented in the box. I returned a pair of pants because I didn't like how it fit, and the return process has been easier than I expected.
Order in 14 days and delivered on time, so delivery is fast! The dresses I bought are of excellent quality and very supportive and the website was very easy to navigate. I will definitely buy from this company again!
I do not understand any of the positive reviews for this company; advertising is extraordinarily deceptive; the "woolen" "sweater" is in fact a polyester coat with the motive PRINTED on it (not knitted or woven, as they advertise it) it looks like a Halloween costume - be aware! See photos of polyester coat! Very poor quality garments.
Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We'd like to forward your sincere feedback to the relevant departments. However, there is no reference number in your comment.
Would you mind providing us with your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter in the best way we can.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Have a good day!
It took a while to arrive, but they always kept in touch with me through Customer Service. It was the fault of the post office. The product has amazing quality. You can buy here because it is worth it!
Great selection - hope product lives up to photo and description.
I found the small size a little too small and wish I had ordered Medium. Think product looked better in photos. Happy with some material but disappointed with others.
Great selection - hope product lives up to photo and description.
Sizes were off (smaller), and too thin material on some blouses I ordered and didn't lay right, and just hung too loosely.
Customer service was excellent, but you cannot return anything to China. Too expensive and not cost effective.
Please don't order from Just Fashion Now. They make knock offs and not well either! If you want to return it... you have send pictures and more pictures and more pictures... then if they think the item is fine they won't refund you. I opened up a complaint in Paypal and they offered a 25% refund on my purchase or I could send it back to China... pay all costs... and if anything was wrong with the package they wouldn't refund you. Just Say NO!
We are sorry for the mistake and for all the inconvenience. But we do need these proofs to solve the problem.We will try our best to improve our service and provide you the better shopping experience.
My order included two pairs of shoes, and due to the EU measurements both pairs were way too big for me. When I asked to exchange for the correct size I was surprised to find out that there is a 'no exchange' policy for this company; however, more disturbing was finding out that all returns must go to China at the buyer's cost. Instead, the company offered a 15% refund on my shoe purchase ($7.98 out of $53). Given the cost of shipping to China I really had no choice but to take the 15%.
The dress I ordered was nice but do take care in ordering, because if you need to exchange the item that will be IMPOSSIBLE. For $25 I sent back a $45 dress to China, where the customs department refused it. The whole process of ordering, returning, and having the dress come back to me, took from early February to mid-June. When I said Chinese customs rejected the item, they said that was not their problem. I said it will be eventually as there needs to be a process for exchange of goods in the normal course of doing business. The offered me a discount for my next purchase. No thanks!
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
Like the website. Good experience. Will keep the clothing although I paid well for the clothes and they are thin material, almost see through. Cheap. I also have 2 shirts from about 6 months ago that never came to me. I would like my money back please. Please contact me about these 2 mens shirts.
Many people have problems with online shopping, but at this store there isn't any problem. All of my orders came in perfect conditions and any time I had any trouble, I contacted their support system and they quickly responded, giving their help to solve my problem.
Overview
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 13th among Women's Clothing sites.
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We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Rayleigh, Essex, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.We will forward your feedback to our appropriate dept to help improve our service and product.